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Best Western Plus Franklin Square Inn Troy/Albany

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Plus Franklin Square Inn Troy/Albany

Terrace/patio
Exterior
Suite, 1 King Bed, Balcony, River View (with Sofabed) | Living area | 32-inch flat-screen TV with cable channels, TV
Blackout drapes, iron/ironing board, free cribs/infant beds, Internet
Suite, 1 King Bed, Balcony, River View (with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
One Fourth Street, Troy, NY, 12180
  • Place, Hudson River
    ‪3 min walk‬
  • Place, Rensselaer Polytechnic Institute
    ‪3 min walk‬
  • Place, Troy Savings Bank Music Hall
    ‪5 min walk‬
  • Airport, Albany, NY (ALB-Albany Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(41 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(40 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 284 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, River View (with Sofabed)

Suite, 1 King Bed, Balcony, River View (with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Suite, 1 King Bed, Balcony, River View (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | Living area | 32-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Flat Screen Television, Desk, Wi-Fi

  • Sleeps 2

View all photos for 1 King Bed, Mobility Accessible, Roll in Shower, Pet Friendly Room, Non-Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

1 King Bed, Mobility Accessible, Roll in Shower, Pet Friendly Room, Non-Smoking

  • Sleeps 2

1 King Bed, Non-Smoking, Flat Screen Television, Refrigerator, High Speed Internet Access, Coffee Maker

  • Sleeps 2

Suite-2 Queen Beds, Non-Smoking, Sofabed, Dry Bar, Microwave and Refrigerator, Wi-Fi, Full Breakfast

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Sofabed, Sitting Area, Dry Bar, Shower Only, Full Breakfast

  • Sleeps 4

1 King Bed, Non-Smoking, Larger Room, Sofabed, High Speed Internet Access

  • Sleeps 4

2 Queen Beds,Non-Smoking,Wi-Fi,Coffee Maker,Hairdryer,Iron and Ironing Board

  • Sleeps 4

2 Queen Beds, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, Flat Screen Television, Refrigerator, High Speed Internet Access, Coffee Maker

  • Sleeps 4

King Suite with Sofabed and River View, Fireplace, Balcony

  • Sleeps 4

1 Queen Bed,Mobility Accessible,Bathtub,Pet Friendly Room,Non-Smoking

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, 2 Rooms, Sofabed, Dry Bar, SPA Shower, Full Breakfast

  • Sleeps 4

Accessible-1 King,Mobility Accessible,Roll in Shower,Wi-Fi,Non-Smoking

  • Sleeps 2

King Suite With Sofabed-Non Smoking

  • Sleeps 4

About the neighborhood

Troy

Rensselaer Polytechnic Institute is within a 5-minute walk of Best Western Plus Franklin Square Inn Troy/Albany while other popular sites like Troy Savings Bank Music Hall are within a 15-minute stroll. This 88-room hotel has conveniences like free breakfast, a 24-hour gym, and free self parking.

What's nearby

  • Hudson River - 3 min walk - 0.2 miles
  • Rensselaer Polytechnic Institute - 3 min walk - 0.2 miles
  • Troy Waterfront Farmers' Market - 5 min walk - 0.3 miles
  • Troy Savings Bank Music Hall - 5 min walk - 0.3 miles
  • Russell Sage College - 6 min walk - 0.4 miles

Getting around

  • Albany-Rensselaer Station - 14 min drive
  • Albany Intl. Airport (ALB) - 20 min drive

Restaurants

  • ‪Dinosaur Bar-B-Que - ‬7 min walk
  • ‪Brown's Brewing Company - ‬3 min walk
  • ‪Ryan's Wake - ‬2 min walk
  • ‪Lime Leaf Thai Bistro - ‬2 min walk
  • ‪Oh Corn! - ‬4 min walk

About this property

Best Western Plus Franklin Square Inn Troy/Albany

Best Western Plus Franklin Square Inn Troy/Albany features a 24-hour gym, free WiFi in public areas, and conference space. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a business center, a computer station, and free newspapers.
Guests can expect to find 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also available.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per stay
  • Dogs only
  • 2 total (80 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

BEST WESTERN PLUS Franklin Square Albany
BEST WESTERN PLUS Franklin Square Inn Albany
BEST WESTERN PLUS Franklin Square Inn Troy Albany
BEST WESTERN PLUS Franklin Square Troy Albany
Best Western Plus Franklin Square Inn Troy/Albany Troy
Best Western Plus Franklin Square Inn Troy/Albany
Best Western Plus Franklin Square Troy/Albany Troy
Best Western Plus Franklin Square Troy/Albany
Best Western Plus Franklin Square Inn Troy/Albany Troy
Best Western Plus Franklin Square Troy/Albany Troy
Best Western Plus Franklin Square Troy/Albany
Hotel Best Western Plus Franklin Square Inn Troy/Albany Troy
Troy Best Western Plus Franklin Square Inn Troy/Albany Hotel
Hotel Best Western Plus Franklin Square Inn Troy/Albany
Best Western Plus Franklin Square Inn Troy/Albany Troy
Best Western Plus Franklin Square Inn Troy/Albany Hotel
Best Western Plus Franklin Square Inn Troy/Albany Hotel Troy

Frequently asked questions

What can I see close to Best Western Plus Franklin Square Inn Troy/Albany?

Guests positively rate the hotel's walkable location in Troy, just steps from Hudson River, and within a 10-minute walk of Troy Waterfront Farmers' Market and Troy Savings Bank Music Hall. You'll also find Arts Center of the Capital Region and Rensselaer County Historical Society and Museum less than a mile away.

How much does it cost to stay at Best Western Plus Franklin Square Inn Troy/Albany?

As of Apr 3, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Franklin Square Inn Troy/Albany on Apr 12, 2026 start from $146, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Plus Franklin Square Inn Troy/Albany?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Best Western Plus Franklin Square Inn Troy/Albany feature a casino at the property?

No, Best Western Plus Franklin Square Inn Troy/Albany doesn't have a casino.

Is there an indoor pool at Best Western Plus Franklin Square Inn Troy/Albany?

No, there is no indoor pool at this hotel.

Is Best Western Plus Franklin Square Inn Troy/Albany good for couples?

Couples staying at this hotel will appreciate amenities like a 24-hour fitness facility plus some guestrooms include fireplaces and jetted bathtubs.

Are there hot tubs at Best Western Plus Franklin Square Inn Troy/Albany?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Best Western Plus Franklin Square Inn Troy/Albany feature a restaurant that includes a breakfast menu?

Best Western Plus Franklin Square Inn Troy/Albany offers free full breakfasts though there is no restaurant.

Does Best Western Plus Franklin Square Inn Troy/Albany allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western Plus Franklin Square Inn Troy/Albany for a fee of USD 30 per pet, per stay.

Are there connecting rooms at Best Western Plus Franklin Square Inn Troy/Albany?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Best Western Plus Franklin Square Inn Troy/Albany?

The closest major airport to Best Western Plus Franklin Square Inn Troy/Albany is Albany Intl. Airport (ALB), which is 10.6 mi away (20 minutes by car). Another top airport is Schenectady, NY (SCH-Schenectady County), which is located 19.9 mi away (36-minute drive).

Are there rooms with balconies at Best Western Plus Franklin Square Inn Troy/Albany?

Yes, some guestrooms at Best Western Plus Franklin Square Inn Troy/Albany offer a balcony.

Best Western Plus Franklin Square Inn Troy/Albany Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 577 out of 1001 reviews
Rating 8 - Good. 277 out of 1001 reviews
Rating 6 - Okay. 69 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

LaDorian

Stayed 2 nights in Dec 2025

4/10 Poor

Paula

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Waited 15min. to check in while staff was in another room on private call. And didn't bother to apologize.
Stayed 4 nights in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
The Christmas decorating was stunning. The front desk staff were extremely friendly and helpful!!
Stayed 1 night in Dec 2025

8/10 Good

Mareile

Liked: Cleanliness, property conditions & facilities
Clean room, great breakfast!
Stayed 1 night in Dec 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Dec 2025

10/10 Excellent

Richard

Stayed 1 night in Dec 2025

10/10 Excellent

Milton

Stayed 1 night in Dec 2025

8/10 Good

Marie

Stayed 1 night in Dec 2025

8/10 Good

Nicole

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great breakfast, I wish the beds were softer. Toilet ran all night.
Stayed 1 night in Nov 2025

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Stayed 2 nights in Aug 2025

8/10 Good

Richard

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities
Everything was remarkable, the breakfast was 9/10
Stayed 1 night in Nov 2025

10/10 Excellent

Vincent

Traveled with family
Liked: Cleanliness, staff & service, amenities
We always stay here when we're in Troy. Staff are outstanding! Plus great breakfast, and location. Right across the street from our favorite restaurant - Emery's.
Stayed 4 nights in Nov 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Need and extra roll of TP and more towels in every bathroom.
Stayed 1 night in Nov 2025

6/10 Okay

Janice

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Not enough parking spaces
Stayed 1 night in Nov 2025

8/10 Good

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 1 night in Nov 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities
i was pleasantly surprised by this hotel. It was very clean and quiet. The hospitality staff were very friendly. The room was in great condition and the bathroom was plenty roomy. The fitness center was sparse, but the treadmill worked and I appreciated that they kept the temperature down so you weren't dying from the heat.
Stayed 2 nights in Nov 2025

6/10 Okay

Zello

Cleanliness could be improved. Older hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Frank

Stayed 2 nights in Nov 2025

10/10 Excellent

Erika C

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was easy, safe and breakfast was great
Stayed 1 night in Oct 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
T
Stayed 1 night in Nov 2025

10/10 Excellent

Cindy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rhe eooms were sparkling clean, breakfast was 😋 delicious. Room was a little small but it worked fine and was functional.
Stayed 1 night in Oct 2025

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is well-maintained and staffed, and is ideally located at the edge of the historic downtown area, which is full of classic buildings and row houses. There is a very lively Dinosaur BBQ right across the street, and other restaurants nearby. Visiting Troy is an unexpected treat!
Stayed 1 night in Oct 2025

6/10 Okay

Alexander

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2025

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