Mercure Al Khobar Hotel

5.0 star property
Mountain elegance with downhill skiing

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Photo gallery for Mercure Al Khobar Hotel

Lobby
Lobby
1 bedroom, minibar, in-room safe, desk
Lunch and dinner served, international cuisine
Aerial view

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • Parking available
  • Spa
  • Gym

Explore the area

Map
Prince Turki Bin Abdul Aziz St Corniche, Eastern Pr, Al Khobar, Eastern Province, 31952

Room options

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About the neighborhood

Al Khobar

Located in Corniche within a short walk of Scitech Museum, Mercure Al Khobar Hotel is within 2 miles (3 km) of Al Khobar Water Tower. This 157-room, 5-star hotel has a full-service spa along with an indoor pool and free in-room WiFi.

Getting around

  • Dammam Station - 20 min drive
  • Dammam (DMM-King Fahd Intl.) - 49 min drive

Restaurants

  • ‪Namq - ‬6 min walk
  • ‪مقهى ومحمصة شرق - ‬14 min walk
  • ‪Density Coffee Roasters - ‬7 min walk
  • ‪قَشة - ‬6 min walk
  • ‪Awan Boulevard - ‬9 min walk

About this property

Mercure Al Khobar Hotel

Mountain elegance with downhill skiing
Mercure Al Khobar Hotel features a full-service spa, an indoor pool, and a children's pool. Free valet and self parking are available, and there's also an airport shuttle. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this ski hotel include a gym, a sauna, and free WiFi in public areas.
LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer spring water baths, hair dryers, and free toiletries. Minibars, coffee makers, and free newspapers are also available. Housekeeping is available on request.
An indoor tennis court and a health club are featured at the hotel. An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Languages

Arabic, English, French, Hindi

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Airport shuttle available
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 90 for adults and SAR 45 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sea View Restaurant
  • THE SEA VIEW

Things to do

  • Bicycle rentals
  • Children's club
  • Children's pool
  • Downhill skiing
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Indoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Children's club
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Contactless check-out available
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Guest Relation Desk]
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for SAR 100.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 90 for adults and SAR 45 for children
  • Rollaway bed fee: SAR 100.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle. Driving? This property offers free parking, along with a car charging station.
Property Registration Number 10009051

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • Couples must provide proof of marriage to share a room.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served or permitted at Mercure Al Khobar Hotel.
  • No cribs or infant beds are available.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hotel Mercure Al Khobar
Mercure Al Khobar
Mercure Al Khobar Hotel
Mercure Hotel Al Khobar
Mercure Al Khobar Hotel Hotel
Mercure Al Khobar Hotel Al Khobar
Mercure Al Khobar Hotel Hotel Al Khobar

Frequently asked questions

Is free cancellation available at Mercure Al Khobar Hotel?

Mercure Al Khobar Hotel provides free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What's there to do within easy reach of Mercure Al Khobar Hotel?

This hotel is situated in Corniche within a short 11-minute walk of Scitech Museum. You'll also find Al Khobar Water Tower and Khobar Corniche within a short drive.

Is there a spa at Mercure Al Khobar Hotel?

There is a full-service spa available for guests to enjoy and services include massages.

Does Mercure Al Khobar Hotel have a casino at the property?

No, Mercure Al Khobar Hotel doesn't have a casino.

Will I find an indoor pool at Mercure Al Khobar Hotel?

Yes, this hotel has an indoor pool along with a hot tub.

Does Mercure Al Khobar Hotel have a restaurant with a breakfast menu?

Yes, Mercure Al Khobar Hotel serves buffet breakfast for a surcharge each morning at THE SEA VIEW.

Will Mercure Al Khobar Hotel allow pets to stay free of charge?

No, pets aren't allowed at Mercure Al Khobar Hotel though service animals are welcome.

How far is the airport from Mercure Al Khobar Hotel?

The closest major airport to Mercure Al Khobar Hotel is Manama (BAH-Bahrain Intl.), which is about 25.5 mi away. Another top airport is Dammam (DMM-King Fahd Intl.), which is around 28.4 mi away.

Does Mercure Al Khobar Hotel host weddings?

Take advantage of the wedding venue at Mercure Al Khobar Hotel if you plan to say "I do" during your trip.

Mercure Al Khobar Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 40 out of 175 reviews
Rating 8 - Good. 62 out of 175 reviews
Rating 6 - Okay. 40 out of 175 reviews
Rating 4 - Poor. 14 out of 175 reviews
Rating 2 - Terrible. 19 out of 175 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

4/10 Poor

Gary

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities

Not impressed

Room was dirty, service was poor, everything seemed a chore to the staff. The rooms are old and the facilities in the hotel are scarce
Stayed 3 nights in Jul 2023

8/10 Good

Mohamed

Traveled with family
Disliked: Staff & service

Good to some extent

Overall is good; however, it would have been better, if they had provided us with child bed as requested online and through the front desk several time. I don’t want to say careless team, but they might be busy or so. The room service was so poor as we are family of four members and they provide us with only one towel, toothbrush, etc.. The room itself was so dusty when we entered first time then later they cleaned well.
Stayed 2 nights in Apr 2023

4/10 Poor

Rashed

Disliked: Cleanliness, staff & service, property conditions & facilities
I expect Mercure, hotels. The standard are higher than this condition for the hotel are are below my expectation.
Stayed 1 night in Jan 2023

8/10 Good

Mazen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2022

2/10 Terrible

Jassim

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I had bad experience with them service very bad condition of room as 2 or 3 star not 5 star towels not clean and not enough room service terrible staff of room service staff not under stand or they are not care for my order seferal tomes not one time housekeeping also bad no enough towels and not welling to work I had to ask many times for them to come to clean abd tidy my room I will never repeat staying in this hotel or any One in their chain
Stayed 3 nights in Mar 2022

2/10 Terrible

Leonious

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2021

2/10 Terrible

Fahad, Alriyadh

Business traveler
Disliked: Cleanliness, property conditions & facilities
They need to improve a lot, it's not a 4 or 5 stars hotel for sure.
Stayed 1 night in Dec 2020

8/10 Good

Paul

Business traveler
Liked: Staff & service, room comfort

Good hotel location

Room was good except that carpet needed replacing or cleaning. The bed was very comfortable with choice of pillows.
Stayed 5 nights in Mar 2020

2/10 Terrible

Albaraa

Business traveler
Disliked: Cleanliness, property conditions & facilities

Not a 5 star hotel

I do not usually give negative feedback but my stay at this hotel was absolutely horrible. I wouldnt cosider this a 5 star hotel at all. The furniture was old and the condition was really bad. The hotel floors were full of dust. The room was smelly and dusty. The toilet was full of fungus and black spots.
Stayed 1 night in Mar 2020

2/10 Terrible

Ahmed

Business traveler
Disliked: Staff & service
That was the worst in terms of services. Wifi was terrible unable to open my emails or even normal things like Facebook. When asking reception they just told we know we cannot do anything, we are suffering as you.
Stayed 3 nights in Feb 2020

2/10 Terrible

Allison

Disliked: Staff & service, property conditions & facilities, room comfort

Expensive and cold food.

My go to hotel when working in Khobar but not anymore. The check in staff were polite but so slow. I always request a non smoking quiet room... So was annoyed to get to room opposite the lifts and next to screaming family... And stunk of smoke. The room was changed but I should not have been given it in first place. This was probably my 12th stay... Dinner.. Expensive and buffet style. Very cold food. When I complained the waiter turned up the burners and I was told it was me who felt cold so I felt the food was cold... What! Check out was as always very very slow and considering I was the only person there, there was no excuse. Very disappointed and won't be returning.
Stayed 1 night in Dec 2019

10/10 Excellent

Mohammed, Jeddah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice sea view hotel in a very quiet area. Therefore, it is a good place to rest and the hotel is close to my regional office.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Aug 2019

6/10 Okay

Paul

Disliked: Cleanliness, staff & service

Mercure - needs improvement

Hotel is looking in need of a refurbishment, carpets & furniture getting worn. My room didn't get cleaned after my first night - it took over an hour for the hotel to decide I did have a reservation and finally cleaned the room. Not great after a long day and an early start the next morning.
Stayed 2 nights in Aug 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mercure in Al Khobar

The hotel has a good range of facilities, with comfortable beds. I was upgraded to a suite at the hotel which was well equipped. The furniture is starting to look a little tired. The room service offered a good range of food and service was pretty quick.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

8/10 Good

Ahmad, Prince George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is overall good but only drawback is that standard rooms are bigger and better than deluxe ones.
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service
The front desk staff didn’t allow me to check in because this hotel doesn’t accept digital ID form for my family ID card.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and conveniently located near the Corniche and waterfront for the price. If I ever make it back to Saudi Arabia in the future, I would book here again.
Stayed 1 night in Feb 2019

8/10 Good

Saleh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and decent rooms. Bathroom design was not the best.
Stayed 3 nights in Jan 2019

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location,, room is good , breakfast is great
Stayed 2 nights in Jan 2019

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019