Mercure Al Khobar Hotel5.0 out of 5.0
Recent guest reviews
Stayed here 4 nights. You’ll get basic and averse 3-Star service. Don’t expect any luxury or anything over-the-top or extra. If you’re a large corporate group or anything business-y then you’ll get good rates, not recommended from me for any vacation-style purposes. Watch out from room 615, there’s a large bed-light in the middle of the bed that you can’t move and you’re likely to hit into it while you’re sleeping...as I did a few times :/
Really bad room service was not Clean well and not changed towels, reception was not professional really bad management, hotel Noisy a lot, I have requested baby coat for more than 7 times they didn't provide me and keep me waiting the whole night, lack of response from reception, they provide interconnection room with 5 singles & keep smoking & Shisha in the room then fire alarm keep ringing at 2:00 AM at night noisy a lot while we are family with Kids then complain many times but no response at all, struggling in our stay not happy and not satisfied. This Hotel is not recommended at all, Stay away.
the breakfast was amazing & the location is close to the Cornish , the staff from the duty manger - the room service & reception are not cooperative at all i can't imagine how good place like this is managed with lazy & careless staff if you need to order anything you will die before they assist you for two days, there are no tissue in the room, never i face a careless staff like this it was a very bad experience even i had to wait for 45 minutes to get the concierge service, till i decided to carry my baggage by my self, you to order and reorder many time with no help or assistance
rooms:3/5 location:5/5 good location bathroom:2/3 lobby:2/3 pool and gym:2/3 service:3/3 exterior design:1/2 extra:2/16 (view, spa) total:25/40-price:350-650/room:159/stars:5 my rating (experience): Average visit
Hotel is quiet and small, rooms are okay. Sometimes your reservation in non somking room but they give you a room in the smoking section, which os really frustrating. Hotel restaurant located on the 10th floor and the sea view is great.
I stayed for a night for business. I got a standard room with a nice sea view. The bathroom and its amenities are clean. Their dinner food is tasty (Sandwiches and cheese). Check in and check out were fast. I would stay again.
i stayed there for three nights the house keeping is very bad , the room was not clean they didn't vacuum the carpet .. the toilet paper is missing , one day i came back to the hotel at night but they still didn't make up my room on the contrary the reception was perfect , there was a guy there his name is Dawod , he was very helpful and cooperative , (thanks Dawood) the breakfast was terrific the restaurant view is wonderful
I went there to stay for 4 nights, arrived at 02.00 hrs in the morning. Receptionist from Kenya was perfect, although my booking wasn’t found, but lucky enough they had one room left at the same rate ??? Went to sleep, in the morning no water, toilet paper, only hand towels and after the breakfast the keys didn’t work, and the room guy would not open the door although he had my name and I showed him my key cards. After complaining the duty manager offered me a suite, basically the same room with some old sofas in the entrance. I said no and I got Halas let him check out. I paid and left upset. Hotel needs a renovation. I did here it was the GM last day ???? This was the water I had to brush my teeth in ??? I missed the shower..... After the nice experience, I checked into the Park Inn ( Fantastic) go there. I wish I could post the video I took.
Location superb and food is awesome ..easy parking and beautifully decorated interior ...overall best hotel in the town ..easy access to the Cornich area where you can enjoy the sunset and causeway to Bahrain
reception staff are freindly but the room was not ready when I arrived at 4 pm even though I made my reservation using accour hotel official site and I have their membership, this is the only remark I have. they were cooperative and offered me upgrade, the breakfast was great and the room are clean and comfortable, the location of the hotel is good close to khober corniech
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free valet parking
- Onsite dining
Mercure Al Khobar Hotel is a short stroll from Al Khobar Water Tower and Khobar Corniche. This 157-room, 5-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free valet parking. Scitech Museum and Al Rashed Mall are also close to this Al Khobar hotel.
Free buffet breakfast is included with your stay. Enjoy dining at one of 2 onsite restaurants including THE SEA VIEW, which specializes in international cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
The 157 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free newspapers. Guests can expect free WiFi and LCD TVs with satellite channels and pay movies. Bathrooms offer spring water baths, hair dryers, and free toiletries. Other standard amenities include free bottled water, safes, and phones.
Mercure Al Khobar Hotel features an indoor pool, a children's pool, and a fitness center. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for SAR 150-350 per person one way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, an indoor tennis court, and a rooftop terrace.
Reviews from Trip Advisor
66.0% of guests recommend this hotelTotal of 165 reviews