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Itza Hotel Akumal - Hotel - Hostel

1.5 star property

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Photo gallery for Itza Hotel Akumal - Hotel - Hostel

Rooftop terrace
Exterior
Property entrance
Comfort Double Room | Premium bedding, pillowtop beds, in-room safe, soundproofing
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Xaac, Manzana 2, Lote 12 S/N, Akumal, QROO, 77776
  • Place, Hekab Be Biblioteca
    ‪9 min walk‬
  • Place, Akumal Ecological Center
    ‪13 min walk‬
  • Place, Akumal Beach
    ‪13 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪65 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | Premium bedding, pillowtop beds, in-room safe, soundproofing

Comfort Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Shared Dormitory

Comfort Shared Dormitory | Premium bedding, pillowtop beds, in-room safe, soundproofing

Comfort Shared Dormitory

  • 215 sq ft
  • Sleeps 1
  • 7 Large Twin Beds

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, pillowtop beds, in-room safe, soundproofing

Family Quadruple Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Deluxe Shared Dormitory

Deluxe Shared Dormitory | Premium bedding, pillowtop beds, in-room safe, soundproofing

Deluxe Shared Dormitory

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Akumal

Akumal Beach is a short stroll from Itza Hotel Akumal - Hotel - Hostel, and other popular attractions like Half Moon Bay are within a couple of miles (3 km). This 9-room hostel welcomes guests with a poolside bar and conveniences like an outdoor pool and free in-room WiFi.
View more Hostels in AkumalOpens in a new window

What's nearby

  • Hekab Be Biblioteca - 9 min walk - 0.5 miles
  • Akumal Ecological Center - 13 min walk - 0.7 miles
  • Akumal Beach - 13 min walk - 0.7 miles
  • Riviera Maya Golf Club - 6 min drive - 2.9 miles
  • Half Moon Bay - 6 min drive - 1.8 miles

Getting around

  • Tulum Intl. Airport (TQO) - 63 min drive

Restaurants

  • ‪Restaurante Rodizio Steak House - ‬16 min walk
  • ‪La Buena Vida - ‬3 min drive
  • ‪Lol Ha - ‬12 min walk
  • ‪Panuchos don abre cuando quiere - ‬2 min walk
  • ‪Beached Bikini - ‬6 min drive

About this property

Itza Hotel Akumal - Hotel - Hostel

Itza Hotel Akumal - Hotel - Hostel offers an outdoor pool, a rooftop terrace, and free WiFi in public areas. If you decide to drive, there's free offsite parking. The 24-hour front desk has staff standing by to help with securing valuables and tours/tickets. Additional amenities include a microwave in a common area, a refrigerator in a common area, and a meeting room.
Guests can expect to find free WiFi and 40-inch Smart TVs with digital channels and Netflix. Climb into a pillowtop bed with premium linens. Other standard amenities include refrigerators, microwaves, and ovens. Change of towels is available on request.
Recreational amenities at the hostel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Limited onsite parking (max 3 spaces per unit)

Food and drink

  • A poolside bar

Things to do

  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • In a regional park
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • No elevator

More

  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Shared kitchen access
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 11:00 PM.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Itza Hotel Akumal
Itza Hotel Akumal Hotel
Itza Hotel Akumal Hostel
Itza Akumal Hostel Akumal
Itza Hotel Akumal - Hotel - Hostel Akumal

Frequently asked questions

Is free cancellation available at Itza Hotel Akumal - Hotel - Hostel?

Itza Hotel Akumal - Hotel - Hostel provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

What is there to do around Itza Hotel Akumal - Hotel - Hostel?

This hostel is located in Akumal, a short 12-minute walk from Akumal Beach and also 12 minutes on foot from Akumal Ecological Center. You'll also find Half Moon Bay and Yal-ku Lagoon within a short drive.

Is there parking available at Itza Hotel Akumal - Hotel - Hostel?

Yes, though there is a max of 3 spaces per unit.

Does Itza Hotel Akumal - Hotel - Hostel include a casino at the property?

No, Itza Hotel Akumal - Hotel - Hostel doesn't have a casino.

Is there an indoor pool at Itza Hotel Akumal - Hotel - Hostel?

No, this hostel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 11:00 PM.

What will couples enjoy most about a stay at Itza Hotel Akumal - Hotel - Hostel?

Couples staying at this hostel will appreciate amenities like a pillowtop mattress and Netflix as well as a poolside bar.

Does Itza Hotel Akumal - Hotel - Hostel have a hot tub?

No, there isn't a spa tub at this hostel.

Does Itza Hotel Akumal - Hotel - Hostel have a restaurant with a breakfast menu?

No, Itza Hotel Akumal - Hotel - Hostel doesn't have a restaurant that serves breakfast.

Does Itza Hotel Akumal - Hotel - Hostel allow pets to stay for free?

No, pets aren't allowed at Itza Hotel Akumal - Hotel - Hostel though service animals are welcome.

Are there connecting rooms at Itza Hotel Akumal - Hotel - Hostel?

No, this hostel doesn't feature connecting guestrooms.

Where is the closest airport to Itza Hotel Akumal - Hotel - Hostel?

The closest major airport to Itza Hotel Akumal - Hotel - Hostel is Cozumel Intl. Airport (CZM), which is about 26.4 mi away. Another top airport is Tulum Intl. Airport (TQO), which is around 27.4 mi away.

Are there rooms with balconies at Itza Hotel Akumal - Hotel - Hostel?

No, you won't find rooms with balconies at Itza Hotel Akumal - Hotel - Hostel.

Itza Hotel Akumal - Hotel - Hostel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 10 out of 13 reviews
Rating 8 - Good. 0 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eduardo and all of the staff were super friendly. The room and bathrooms were spotless. The kitchen has everything you need to cook. Restaurants and stores are within walking distance. You can rent a bicycle to go to the South side of the overpass to the lagoon.
Stayed 2 nights in Feb 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, super friendly staff, highly recommend
Stayed 3 nights in Feb 2024

4/10 Poor

Erick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Good if you plan on just leaving bags somewhere.

You get what you paid for. We were traveling from Cancun to Tulum and decided to stop here for one night. Best we didn't actually sleep here rather just have a safe place to retreat to. Bathrooms are very outdated and cleaned to a bare minimal. Same goes for the wash towels they left us
Stayed 1 night in Jan 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an affordable location, walking distance to the beach (15 minutes?) and the animal sanctuaries. Very close to the colectivos that zip you to Tulum or Playa. Definitely not “touristy” Mexico— this is where the people working in the resorts etc live. Seemed safe, a good restaurant around the corner (El Ultimo Maya). The rooftop area and pool were lovely and the free breakfast was both a surprise and lovely (great fruit plate and my 12 year old loved the hotcakes). Very clean. Safe in room for valuables. AC and ceiling fan and screened windows for all ambient temperature preferences. TV with States programming (Netflix, Disney). Being in the pueblo (town), it is a tad noisy (dogs, music) but this calms down later in the night. Big thunderstorm with lightning took out the electricity all over town— glad I had packed flashlights! (It came back on 2 hours later, but it was DARK, so word to the wise, pack a flashlight!). Great owners who are concerned about your comfort. Friendly neighborhood street dogs come to visit in the lobby. Kitchen and fridge access if you want to cook your own meals, and purified water available (free).
Stayed 3 nights in Dec 2023

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location and Value

The location was very convenient and in walking distance to the main attractions nearby, including Akumal Beach. The staff were very friendly and accommodating. The building was very clean and updated for the location it is in, and the rooftop pool was a very nice amenity-- only thing that was missing was a rooftop bar!
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Buen lugar para dormir, solamente.
Stayed 1 night in Sep 2025

10/10 Excellent

Ingrid

Stayed 4 nights in Apr 2025

10/10 Excellent

Cannella

Liked: Cleanliness, staff & service, property conditions & facilities
Un posto delizioso, personale gentile, situato in una posizione strategica, lo consiglio vivamente
Stayed 1 night in Nov 2024

6/10 Okay

Jose Luis Rojas

Disliked: Property conditions & facilities

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend!!!!<3

Best accommodation in Mexico! Everything was perfect, had an amazing stay. Love it!
Stayed 2 nights in Nov 2022