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Comfort Inn And Suites Kent

2.0 out of 5.0

Recent guest reviews

Price was right- convenient to Kent state- Comfy bed- only minor issue- bathroom was cold- no heat- had to prop the bathroom door open to warm up!

Horrible! I’ve NEVER been treated so poorly by an entire staff. My 8 year old said they should be ashamed of how they treated us. It was ridiculous....from the time I checked in until the time I was asked to leave the pool area (because “as on 1:00pm you are no longer a hotel guest”)! I could go on and on....but basically I wouldn’t stay there again if they gave me three free nights! Sad!

Everything was nice. The 'waterpark' was not quite that but the picture was quite accurate. Staff was very courteous and helpful.

Good hotel and staff. A bit loud when room above us used their shower. You could hear water trickling down pipes in wall.

Paid extra for nice hotel, disappointing experience. Decor dated - marked and stained walls, old stained couch in room, stained comforter. Cleanliness lacking - hairs in bathroom, especially in shower where I had to wash a handful of long black hairs off the wall and down the drain. Breakfast was too packed to enter and half the items were out and not refilled during the time we tried to eat.

We stayed overnight in the mIddle of a 2 day drive on thanksgiving weekend. The staff was very nice but there were some issues that were not in their power to resolve. First, the indoor pool was great for the kids (though calling it a waterpark is definitely a stretch) and the hot tub and sauna were nice for the adults. I would suggest bringing your own beach towels as the towels provided were the size of hand towels. Second, the shower in the room did not go completely into shower mode so the tub filled with water while we showered. Finally, the breakfast which was served until nine was gone by 8:30. There were no hard boiled eggs or yogurt because the truck was not coming until later that day. There was one sausage party sitting in an inch of grease in the bottom of the pan, some round egg patties for making breakfast sanwiches, three very stale English muffins, and waffle batter. I ended up putting peanut butter on a banana for breakfast. I had stayed at another comfort inn a week prior with much better breakfast options. We were also charged 30 dollars extra on the room for our two very young children who ate very little.

With five nights, I had a great discount. Pool is nice, great beds, but the amount of NOISE is annoying. Kids running and bouncing balls... have a FAMILY floor vs. Non-family floor. Breakfast was so-so. It ends at 9am EVEN ON WEEKEND! BOO! The staff were nice and let us borrow things. Easy to get to places in Kent and Akron.

Room was clean and comfortable. Staff was friendly and helpful. Bring a bathing suit for the waterpark.

Located just off interstate (but close enough to hear the traffic.. Left an item in the room. Called the hotel from the interstate, they located the item in the room and sent it to our home. Extremely friendly service.

This is a highly recommended place to stay. Clean friendly, breakfast was soso, but was in a very large room to accomodate alot of people. Only stayed one night but it was great.

We asked for 2 King size rooms, and received queen. Was very disappointed in that.

Comfort Inn was a few miles from the 5 places we visited so it made for a short drive each time. We should have brought our bathing suits as they had a great pool and hot tub. The staff service was very good as they immediately brought up towels as we forgot to take the do not disturb sign off the door.

I needed a place to stay near Kent and this fit the bill. Clean, comfortable. They seem to have a great pool especially for kids--kind of a mini water park--but I was kid-free. LOTS of children at the hotel. No restaurant or bar or I'd rate it higher.

While visiting family in Kent I stayed at the Comfort Inn. I found it clean and the personnel very helpful and friendly. Breakfast bar was fresh and included a wide selection of food.

Best Comfort Inn I've ever stayed in. The place was immaculate, room was well appointed and very large. The price was unbeatable. And the pool was amazing! Only down side, I could hear my upstairs neighbors showering and walking across the floor. Recommend a room on the top floor.

I chose this hotel because it was close to where I wanted to be. Also, the price was right. When I got there I was impressed by the great waterpark they have on site. It's a small pool with a slide which is great for kids. The room was clean and spacious.

Very clean rooms. Quiet location. Friendly staff. Nice pool. Breakfast was fair, but adequate for the price. Enjoyed the extra features of a flat screen TV, microwave, refrigerator, and wireless internet.

The pool was a blast, it was very quiet during the night, fun during the day, overall a great place to stay

Overall a fine hotel, but the laundry facilities were difficult to locate and the breakfast was average.

4423 State Route 43 Kent OH

Hotel highlights

  • Free continental breakfast
  • Free in-room WiFi
  • 24-hour fitness center
  • 24-hour business center

Comfort Inn And Suites Kent places you within a 15-minute drive of popular attractions such as Kent State University and Akron Art Museum. This hotel has 68 rooms and welcomes guests with conveniences like free breakfast, a water park, and a 24-hour fitness center.


Dining

Free continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.


Rooms

Guests can expect to find free WiFi and 35-inch a flat-screen TV with cable channels. The bathroom offers a hydromassage showerhead, hair dryers, and free toiletries. Other standard amenities include a sofa bed, a refrigerator, and a microwave.


Property features

Guests staying at Comfort Inn And Suites Kent enjoy access to a water park, a 24-hour fitness center, and a spa tub. RV, bus, and truck parking is available. The 24-hour front desk has staff always at the ready. Other amenities at this family-friendly hotel include a sauna, WiFi in public areas, and conference space.

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

King 1 | Full 1 | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

Queen 2 | Sleeps 4

Guest reviews for Comfort Inn And Suites Kent

Everyone (5) Couples (2) Business (4) Family (6) Other (2) Friends (1)
5
Everyone

By on May 25, 2019

Review comment responded on May 25, 2019

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

4
Everyone

Price was right- convenient to Kent state- Comfy bed- only minor issue- bathroom was cold- no heat- had to prop the bathroom door open to warm up!

By , from York pa on Nov 12, 2018

Review comment responded on Nov 13, 2018

It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our bed and price. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

1
Everyone

Horrible! I’ve NEVER been treated so poorly by an entire staff. My 8 year old said they should be ashamed of how they treated us. It was ridiculous....from the time I checked in until the time I was asked to leave the pool area (because “as on 1:00pm you are no longer a hotel guest”)! I could go on and on....but basically I wouldn’t stay there again if they gave me three free nights! Sad!

By , from Kent, Ohio on Oct 23, 2018

Review comment responded on Oct 28, 2018

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.

4

nice friendly atmosphere

Everyone

Everything was nice. The 'waterpark' was not quite that but the picture was quite accurate. Staff was very courteous and helpful.

By , from marshallville oh on Feb 19, 2018

Review comment responded on Feb 19, 2018

We appreciate the comments, especially with regards to your opinion of our staff. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

4
Everyone

Good hotel and staff. A bit loud when room above us used their shower. You could hear water trickling down pipes in wall.

By on Mar 7, 2016

2

disappointing

Families

Paid extra for nice hotel, disappointing experience. Decor dated - marked and stained walls, old stained couch in room, stained comforter. Cleanliness lacking - hairs in bathroom, especially in shower where I had to wash a handful of long black hairs off the wall and down the drain. Breakfast was too packed to enter and half the items were out and not refilled during the time we tried to eat.

By on Dec 2, 2015

3

fun kids pool, terrible breakfast

Families

We stayed overnight in the mIddle of a 2 day drive on thanksgiving weekend. The staff was very nice but there were some issues that were not in their power to resolve. First, the indoor pool was great for the kids (though calling it a waterpark is definitely a stretch) and the hot tub and sauna were nice for the adults. I would suggest bringing your own beach towels as the towels provided were the size of hand towels. Second, the shower in the room did not go completely into shower mode so the tub filled with water while we showered. Finally, the breakfast which was served until nine was gone by 8:30. There were no hard boiled eggs or yogurt because the truck was not coming until later that day. There was one sausage party sitting in an inch of grease in the bottom of the pan, some round egg patties for making breakfast sanwiches, three very stale English muffins, and waffle batter. I ended up putting peanut butter on a banana for breakfast. I had stayed at another comfort inn a week prior with much better breakfast options. We were also charged 30 dollars extra on the room for our two very young children who ate very little.

By on Nov 30, 2014

3

good price for what i needed

Singles

With five nights, I had a great discount. Pool is nice, great beds, but the amount of NOISE is annoying. Kids running and bouncing balls... have a FAMILY floor vs. Non-family floor. Breakfast was so-so. It ends at 9am EVEN ON WEEKEND! BOO! The staff were nice and let us borrow things. Easy to get to places in Kent and Akron.

By on Nov 20, 2014

4

great place, great price!

Families

Room was clean and comfortable. Staff was friendly and helpful. Bring a bathing suit for the waterpark.

By on Aug 24, 2014

5

late winter road trip

Couples

Located just off interstate (but close enough to hear the traffic.. Left an item in the room. Called the hotel from the interstate, they located the item in the room and sent it to our home. Extremely friendly service.

By on Mar 16, 2013

Comfort Inn And Suites Kent

4423 State Route 43, Kent, OH 44240