Americas Best Value Inn Extended Stay

We paid ahead of time for a room and arrived a little after 10pm to check in. The office was closed with no one there so we had to stay elsewhere. They won't refund our money or offer us another night or anything since the website states the front desk closes at 12am, even though we have told them several times that we were there at 10:15, and we reached out to them at that time as well. Closing early not allowing us to enter our room and not refunding us for a night we did not stay there... Stay away from this place.

Superb location, outstanding staff, and large comfortable suites make this motel in the TOP 1%. Even though it's behind Kohls department store, the surrounding restaurants, malls, and stores of every kind make this a gem location! Our large suite even had a walk-in closet in the kingsize bedroom. Full kitchen with everything! Nice size living room with more closets & plenty of furniture to make our 9 day stay comfortable! Delores & her team get an A plus (A+) for superb customer service and attention to detail! Of course we would stay here again! Thanks ABVI for all you did to make our Canton visit memorable! God Bless!

There was a dude on his cell phone near the office door, yelling and gesturing wildly, as his pants fell lower and lower down (commando mode) until he finally pulled them back up a little. I saw a man greet a lady in the room next door in a peculiar way, as if they weren't together - then heard rhythmic squeaking noises coming from that room for a while. Had to wonder.... Then the man upstairs (not THAT man upstairs) came home and yelled at his woman for a while. Sounded like he might have slapped her; not sure. Bare bulbs in the bathroom light fixture and another fixture. So little light in the living room area that it was impossible to see anything. However, the furniture felt greasy. So did the carpeting. The place is evidently near an oil refinery; I suspect that some of the workers track in oil on their boots and pants making it very difficult to keep the place clean. However, I think the sofa and chair had been in there since the Regan Administration. But the worst part was the wretched mattress, which was U-shaped. It took constant effort for us to both avoid rolling to the middle of the bed. The very prominent "No Refunds" sign was supplemented by a contract that I had to sign, acknowledging that there are no refunds, so when we got to the room and found this disaster, there was no recourse. I would have had to cancel 2 days prior in order to not be billed. Should have forfeited my money and found a campground to pitch the tent in. I travel a LOT and am a prolific reviewer. I've never left a scathing review like this anywhere until now. Unfortunately, this place requires the type of tender, loving care that only a large bulldozer can provide.

My crew stayed here for 3 weeks and had ZERO complaints. They were very easy to do business with, which is a huge deal with a busy office atmosphere. Great place and great value. It was clean and worth the stay.

This extended stay property was very basic in terms of its amenities, but everything worked as advertised and the location was central, yet quiet. The King bed was more comfortable than almost any we had experienced at top end hotels/Inns. We stayed for 6 nights and felt we could not have found any other location in the area for the value. What was especially nice was that the staff, especially Stephanie, were very accommodating and helpful. We have traveled a lot and I don't think we have found anything better for the price! As others have noted, we recommend staying on the upper (2nd) floor.

On our 13 hour car ride on the Ohio turnpike we booked a room for the night and when we arrived we were blown away by the spacious accommodations. King bed in a huge room, a living room with a sofa and rocker. TVs located in living room I and bedroom, full kitchen and a bathroom with warm water. Attendant was helpful and very nice. We found a gem with space!

Great place with outstanding rates! Moved to Ohio from California and stayed a week until we found a permanent place to rent. Living room, full kitchen with all the essentials (silverware, toaster, etc) and nice size bedroom!

I've stayed here for two (2) months and I can say I had and incredible experience and a wonderful stay. The staff is well and very polite and friendly. Room service/ housekeeping each and everyday you are there. Internet services and wifi is available and very fast connection. The rooms are very large and comfortable beds, full kitchen and living room makes you feel like you never left home. I really enjoyed my stay and this will be the place I will return to whenever I am in Canton.

3 and 4 room apartments for the price of an ordinary hotel room. Blazing fast internet, wash and fold service, housekeeping services for overnight workers, attentive staff and great location. I wish I'd found this place sooner.