My wife and I stayed at this hotel in late June 2020; we have stayed there before when visiting family. Some of the hotel staff were not wearing their masks properly or not wearing one at all. I pointed this out to the manager at checkout and they reimbursed me for the night's stay. So, although I was not satisfied with the mask situation, I was impressed that the manager did not make excuses; they simply took total responsibility, apologized, and reimbursed me. I will stay there again.
Everyone was very helpful. Great service, wonderful staff. Will definitely stay again when I visit
Great friendly and efficient service from the entire staff
I enjoyed the convenience to the highway, the rooms were comfortable and clean, employees were friendly and the breakfast buffet had many options and we enjoyed it each morning.
Clean rooms, comfortable beds and convenient to the interstate
Very happy with everything very nice and convenient
Very convenient to get to the airport. Nice and comfortable bed
Very nice staff, beautiful hotel. Dirty hair band in the bed, band aid stuck to carpet. Cracked toilet lid. Walls are very thin, could hear the other rooms flushing toilet and every car going down the hallway! Pillows aren't firm, beds a little comfortable.
Gorgeous hotel. Nicest HGI I have stayed in and that is saying something because they are all killer. Used to stay in Country Inn and Suites but not any more.
Awesome staff are the nicest people I ever met. Food was good and super close to the airport
the girl at the desk was so so slow at check in and told me at 3pm my suite was not ready and when I told her to check again she said opps here it is. room was nice. heater made alot of noise turning on and off,
Make sure your room is on the airport side of the hotel. The noise on the interstate side will keep you awake all night. Cheap cheap windows!
Very clean and well maintained hotel with friendly staff.
Located within a 5-minute walk of Harry London Chocolate Factory, Hilton Garden Inn Akron Canton Airport is within a few miles (5 km) of Sky Max Trampoline Arena. This 3-star hotel has 121 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking.
This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Satisfy your hunger from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM.
All 121 rooms provide MP3 docks, sofa beds, and microwaves. Guests can expect 43-inch LED TVs with satellite channels and pay movies, along with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and safes.
Guests staying at Hilton Garden Inn Akron Canton Airport enjoy an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
My wife and I stayed at this hotel in late June 2020; we have stayed there before when visiting family. Some of the hotel staff were not wearing their masks properly or not wearing one at all. I pointed this out to the manager at checkout and they reimbursed me for the night's stay. So, although I was not satisfied with the mask situation, I was impressed that the manager did not make excuses; they simply took total responsibility, apologized, and reimbursed me. I will stay there again.
Thank you for taking the time to give us your feedback. It is true that we had issues with a couple of people not wearing masks when they thought no one was looking. Honestly if it were not brought to my attention, I would not have known. They always wear masks around me. We no longer have this issue thanks to guests like yourself who made us aware. We pay a lot of attention to the feedback from our guests, so thank you again!
Everyone was very helpful. Great service, wonderful staff. Will definitely stay again when I visit
We would love to have you stay with us again. I am glad that you enjoyed your stay. Thanks much!
Great friendly and efficient service from the entire staff
I enjoyed the convenience to the highway, the rooms were comfortable and clean, employees were friendly and the breakfast buffet had many options and we enjoyed it each morning.
Clean rooms, comfortable beds and convenient to the interstate
Thank you for taking the time to review your stay with us. We want every guest to have an outstanding experience. Please feel free to let us know how we could do better.