Citadines Genève Ferney Voltaire3.0 out of 5.0
Recent guest reviews
The worse place I ever stayed the last twenty years! rooms are crappy, staff is indifferent and mocking the customers , one has the impression the only thing they care is taking additional euros! not three stars, not even half star!
Stayed there for a night with my family of 4 members including 2 children. The location is close to the airport and the railway station and easy to locate.Check in was quick. The reception closes after 10PM. I was told a code should be used to enter the building however it was not necessary when we returned later as the door was left open. The apartment was neat and well stocked with a kitchenette. Two single beds were provided in the loft and access was through a spiral stair case. It was easy for the children. The sofa that doubled up as a bed was comfortable enough.There is no aircon or fan available and during the day. I presume it could become a bit too hot inside the room on a hot summer day.The major hitch was the failure of the lift to operate and we had to carry our heavy luggages to the first floor. It wasn't fixed the next day morning till we left. Check out was also easy and the staff were friendly. I will recommend this place for a short stay.
Room was dirty, when shown to the receptionist he said he couldn't do anything and blamed us for not telling right away, we went to check in that night but didn't get to sleep there, we returned after partying all night so we didn't bother checking the sheets because our previous stay was always great. When I pointed out to the employee he didn't even gave a damn and said that he can't do a thing and will note it for tomorrow after discussing furthermore, he seemed furious and barged out of our room whilst banging the door when he left. Very rude and impolite receptionist, the dishwasher wasn't even working
We stayed for one night before taking the plane as it is very close to the airport . We were 4 people and I had arranged to get to single beds and one sofa bed , but when we got to the room we had one queen size and the sofa bed which was quite wide but very noisy as soon as you turned . There were no pillows with the sofa beds and as we got back after 10pm there was no one in the hotel to ask for help with that either . They close down at 10 pm so you need a code to get in to the hotel as the reception is closed as well . The big bed upstairs (2 floors ) was comfy with good pillows but no air conditioner or fan so it was really hot and I could not sleep until I went down the spiral staircase and fully opened the big windows . It took a while since it was still warm outside . It has a little kitchenette and everything else you need ,but the lack of pillows and the noisy sofa bed was not comfortable for my adult sons . And for us it was too hot upstairs . So we all woke up exhausted in the morning despite going to bed before midnight .
No double beds available whatsoever. Clean and friendly helpful staff. Near to the airport and bus stop to Geneva. No need for a car. Convenient Carrefour supermarket and restaurants nearby. Lovely location and small swimming pool. Bathroom and kitchen were fine and kitchen utensils etc appreciated as well as a fridge. Although ivwouldnt stay here again bcos of the bed situation, it's okay if you're happy with two beds.
Very comfortable, private room. Beautiful setting and close to Geneva. I would definately return probably for a longer stay. I asked for a quote for a long term stay. The staff were very helpful. A pity there were no English TV channels even though I speak French
Above average and excellent location. However, I was disappointed on check out that they could not give me my final bill and invoice indicating the room rates for my 10 days stay because I had booked and paid for the booking through Expedia a online booking agent. The lady checking me out said she could only give me the invoice for the additional taxes which I paid upon checking in. I could not understand the logic behind this because who ever I paid finally made good with Citadines in terms of them receiving the payment for my stay otherwise they would not have let me to stay with them.
The hotel is Conveniently located in a tranquil and nice area, just a few miles from Geneva, and steps away from transportation and shopping. The quality of service is top notch! Kudos to Kiro and Valerie
Not clean apartment hotel with very slow and not polite reception services. Non smoking hotel. The prices include only weekly house cleaning. Wi- Fi is available. The safe is out of working. No air conditioning.
It was good, and the place was peacefull, the appartment was Comfortable, the location is near a bus station so we get at time to work in ILO, i think is a good place near to a Carerfour so you can buy food and everything you Missed
- Free WiFi and wired Internet in rooms and public areas
- Outdoor pool
- 24-hour business center
- Laundry facilities
Citadines Genève Ferney Voltaire places you within a leisurely stroll of Ferney-Voltaire Market and Chateau de Voltaire. This 127-room, 3-star residence welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a 24-hour business center. Located in central Ferney-Voltaire, the residence is also near Palexpo and Ariana Ceramics and Glass Museum.
Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM.
The 127 soundproofed rooms feature kitchenettes with refrigerators, microwaves, and dishwashers. Guests can expect 55-cm LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include sofa beds, free newspapers, and safes. Weekly housekeeping is available.
Guests staying at Citadines Genève Ferney Voltaire enjoy an outdoor pool, a sauna, and free WiFi in public areas. Self parking is available for EUR 6 per night. The front desk has multilingual staff that can help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly residence include a 24-hour business center, a computer station, and free newspapers.
Reviews from Trip Advisor
31% of guests recommend this hotelTotal of 147 reviews