Hotel Atlantic Palace5.0 out of 5.0
Recent guest reviews
Wasn't sure what to expect after reading so many mixed reviews on TripAdvisor. My view is that the hotel is okay. It's a large holiday style hotel in a holiday resort. It's the kind of hotel you stay in when you go on holiday (!). It is not a boutique hotel; it is not particularly stylish and the ambience is a little rough around the edges. But it is ok and it's reasonably priced. It has some quirks which other reviewers mention and some of these wouldn't take much correction but as I say it is a big hotel and I guess there is a lot to keep on top of. The room service 'empties' left outside people's rooms though do rather make the feel of the place somewhat down market. As do the flickering lights in stairwells and balconies in the accommodation 'blocks'. Not sure whether this is an issue with the bulbs or the electric supply but it gives an oppressive and down market feel. The pool area is very nice; the pool and the surrounding gardens are good. It looks very lovely at night when all lit up. The location is good being a short walk from the beach and cafe/bars. The room I had - a garden view room with balcony - was nice. Large and well decorated and clean. No complaints at all about the room. Bathroom was functional but a little old fashioned. Again perfectly serviceable but not what you'd get in a regular business 5*hotel. Breakfast in the hotel was good standard and quality and plenty of choice but again the dining room is ever ever so big contributing to the large holiday hotel feel. Which is what it is. I didn't eat other meals in the hotel - preferring to walk to local restaurants -so can't comment on their quality. Internet was very hit and miss if that's important to you on holiday. So overall an okay hotel in a good location and probably value for money
Married couple stayed here for 1 night only mid week. As stated on most posts, the hotel looked 5* from outside. We booked half board & the food was very good with lots of choice& waiting staff falling over each other to attend to us. Friendly, helpful, informative & interested we found all catering staff. The room was clean & had recently been upgraded I think. Small courtyard with outdoor table & chairs. Minibar was empty..... request to have it filled if you wish!! Husband had made attempts to email hotel prior to trip to organise a treat for wife's birthday but email came back x 3!! Management apologised but overall not interested! Pool had seagulls bathing but pool cleaners were very active. Some areas were a bit shabby but other parts were fabulous. Overall I would rate Atlantic Palace 3.5-4 star. Worth the price we paid though.
Even though we stayed on a bed and breakfast basis , we were stoped one day entering the hotel after going to the shops and our bags checked like were we’re going through airport security, as were not allowed to bring refreshments into our room !!! or water soft drinks crisps etc , when we questioned their actions their response was that we can order room service , yeah of course a bottle of water is 5 times the price !!! Who the hell do they think they are telling you what you can and can’t eat and drink in the privacy of your own room , they are basically extorting you ! we asked to speak to the manager and I asked him why isn’t this policy on Expedia or booking.com or the own website made clearly as I wouldn’t book if I had known , his response is “make complaint to I don’t care , we have sign outsider de hotel! “ Rude rude rude !! They Completely ruined our holiday ! Five star what a joke , no tea making facilities or ironing facilities, empty mini bar , what a joke !!
Wonderful hotel with smiling staff, very cool pool, lovely climate and pure luxory. Spacious. Highly recommended. We especially enjoyed the total lack of disco music and animation. The only sounds came from the gulls circling above. There's a casino, golf course and tennis for those who enjoy that.
The front looks stunning and certainly like a palace, even better at night. You do have the sense the place is very grande, the gardens are well maintained too, pool area looks good, specially at night, a big big plus is no lager louts strolling by the pool at night let alone daytime. But unfortunately the furnishings are a bit tired and need refreshing and distance to beach is a bit of a walk if you have kids. If you don't like walking too much avoid this place as it requires a lot of walking to get to the beach. Staff are friendly. And overall I suppose it does have its charm and I can appreciate why some people will fall in love with the Islamic architecture of the building as it is lovely, I just wished they maintained the rooms with new furnishings. And wi-fi is hit and miss. Avoid the waiting taxis outside. Always hail taxi that is driving past and ask for meter price as it is cheaper. 5* architecture, rooms are 3-4*.
I stayed from 2 to 12 August to Atlantic Hotel I was fine The staff is very nice especially Josef who is a great concierge . The hotel was very clean ,the beautiful pool .The beach was a bit far and not very nice .Very good breakfast .The room were not large ,but the bathroom was spacious
This Hotel is not a 5 stars. We had a lot of problems : -Wi-Fi not good at all - Hole on the wall - You can't bring your food or your drink. You have to pay in th Hotel . For information: Bottle of water 40dhs (Outside : 6 Dhs) - We waited 3 days to fix the problem with the TV - You can't see your friends in your room - They said "You can see your friend at the pool if they are able to pay 250 Dhs", but they are agree to accept them at the pool's restaurant but not inside the pool - The direction are the worst that I never seen. Good luck if you go in this Hotel
Back for another holiday 2nd time this year love the hotel made alot of friends with the staff very lovely people.we had a great room right by the pool.Great Breakfast the service is first class. Kew who sit,s at the front entrance he polish your shoes hes a lovely kind man we sit with him every morning for a chat.I would like to thank the management and all the team for giving us a lovely holiday .Mrs Patricia Mcvey xxx
Pros - 5* reception area -good breakfast selection although the hot food is same every day -very clean large outdoor pool -10min drive in to main strip restaurants & marina -room service burgers are good -reception wifi very good - you get a good quiet nights sleep. Stayed at riad villa Blanche last visit - loud music all night - so in comparison nice and peaceful - staff at breakfast friendly - staff at spa friendly Cons - wifi is rubbish hit & miss - restaurant is expensive for what it is -room service pizza & chips terrible cold and salty. - they do not take the room service used plates away for days it will sit outside your room - if u ask for a taxi to be called in they will advise taxi drivers to charge brits 50diram for 10min drive - rooms need updated decor -two double beds stuck together ?? -charge 200 dirham to use in door heated pool - air con in room didn't work- reception will try not to change your room if you have any complaints - is a 3* hotel really - charged our friend - staying at Sofitel - to get into pool area to visit is- Sofitel let us in for free to use lounge area- bathrooms. Overall book if u want 3-4* hotel. If you want 5* go to Sofitel
My partner and I arrived at The Atlantic Palace around 8pm. It was very quiet, barely a soul around, we were told it is because we arrived during Ramadan. We were shown to our room which seemed quite pleasant, although not what I would consider of 5 star quality. The bathroom was very tired and not very clean! There was no complimentary water upon arrival which is the least I would have expected from a 5 star hotel! This hotel has a strict policy of No food and drink (they will check your bags and take it away) so left us at the mercy of paying the hotel prices. A bottle of is water is five times the price of what you pay outside the hotel! There is no facility to make tea or coffee either so in the morning we had to get up, get dressed, walk 20 minutes into town just to get a drink and something to eat. We did go to the pool bar a couple of times (which seemed to be the only place open) however it was very pricey, coffee was barely an inch high and luke warm and the food was not very good quality. There is no entertainment whatsoever at this hotel, no atmosphere at all. The swimming pool was ok, bit cold and the floor was covered with white stuff everywhere which we later realised was bird poo! Loads of noisy sea gulls and they wake you up early in the morning as well!! If you go into town its a 15/20 min walk or a cab which costs around 20/30 dirhams. Same for the "private beach", this was just a piece of the main beach sectioned off with rope, it was probably one of the most run down looking of all the private beaches along here, very poor show for a 5 star resort!!! There are plenty of restaurants to choose from but make sure you check your bill as we found items on our bill which we didn't order!. One restaurant along the front which we found quite good was the Nil Bleu, the food was quite nice, the service was good and there was entertainment there every night. I found the staff at the hotel did not speak English very well so communicating some of the simplest things was a bit of a nightmare. We found the beds in our room very hard and uncomfortable and complained 2 days in a row but nothing changed and we were told that all the beds are the same and they can't do anything. I wouldn't go back to the Atlantic Palace ever again (even if you paid me) and Agadir itself was not a very nice place. we were hounded constantly by small groups of men asking us to buy things or asking for money with their hand out! It was very intimidating and made us feel uneasy everywhere we went. Check your change as we got short changed a couple of times, cab drivers are the worst! My advice is stay away from the Atlantic Place and if you want a more civilised holiday stick to Spain!!!
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Located in Agadir Bay within a short walk of Casino Le Mirage, Hotel Atlantic Palace is within a mile (2 km) of Musee du Patrimoine Amazigh. This 329-room, 5-star hotel welcomes business and leisure travelers with a full-service spa, a casino, and 4 restaurants. Also close to this Agadir hotel are Stade Al Inbiaate and Royal Palace.
There are multiple options for onsite dining with 4 restaurants, including Le Pacha, which specializes in Mediterranean cuisine. Savor a meal from the comfort of your room with 24-hour room service, or make new friends at the free daily manager's reception. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10 AM.
Hotel Atlantic Palace's 329 air-conditioned rooms provide furnished balconies or patios, minibars, and safes. Plasma TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, bathrobes, and bidets. In-room massages are available, and other amenities include phones and desks.
Guests of Hotel Atlantic Palace have access to a full-service spa, a casino, and a nightclub. There's free parking, and an airport shuttle (available 24 hours) for MAD 250 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include an outdoor pool, a children's pool, and a health club.
Reviews from Trip Advisor
73% of guests recommend this hotelTotal of 969 reviews