We Hotel Acapulco

3.0 star property

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Photo gallery for We Hotel Acapulco

Double Room, Balcony, Ocean View | View from property
View from property
View from property
Interior entrance
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
Av. Costera Miguel Aleman 248, Acapulco, GRO, 39355
  • Place, Parque Papagayo
    ‪5 min walk‬
  • Place, Tamarind Beach
    ‪8 min walk‬
  • Place, Papagayo Beach
    ‪9 min walk‬
  • Airport, Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪55 min drive‬

Room options

Junior Suite

  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

Double Room, Balcony, Ocean View

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Double Room (ADA)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Double Room (Internal View)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Double Room (with Window)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Double Room, Balcony

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Room (King, Pool)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room (king with Window)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room (King Costera)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Room (King, Pool)

  • Sleeps 2
  • Free WiFi

Room (King Costera)

  • Sleeps 2
  • Free WiFi

1 King Bed, Non-Smoking

  • Sleeps 2
  • Free WiFi

About the neighborhood

Acapulco

Located in Costera Acapulco within a short walk of Papagayo Beach, We Hotel Acapulco is within a mile (2 km) of other popular sights such as Condesa Beach. This 48-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Hornos Beach - 3 min walk - 0.2 miles
  • Parque Papagayo - 5 min walk - 0.3 miles
  • Tamarind Beach - 8 min walk - 0.5 miles
  • Papagayo Beach - 9 min walk - 0.5 miles
  • Condesa Beach - 5 min drive - 1.4 miles

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 39 min drive

Restaurants

  • ‪Sushi2go! - ‬5 min walk
  • ‪El Amigo Miguel - ‬8 min walk
  • ‪El Nono - ‬5 min walk
  • ‪Buzo's Restaurant-Bar Sucursal Tamarindo - ‬3 min walk
  • ‪Karabali - ‬5 min walk

About this property

We Hotel Acapulco

Guests staying at We Hotel Acapulco enjoy an outdoor pool, a children's pool, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include express check-in, express check-out, and a terrace.
50-cm flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include safes and ironing boards.
An outdoor pool and a children's pool are on site.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 50-cm flat-screen TV with cable channels

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Property is also known as

We Acapulco
We Hotel Acapulco Hotel
We Hotel Acapulco Acapulco
We Hotel Acapulco Hotel Acapulco

Frequently asked questions

What can I see close to We Hotel Acapulco?

This hotel is situated in Costera Acapulco, just steps from Hornos Beach, and within a 10-minute walk of Papagayo Beach and Parque Papagayo. You'll also find Condesa Beach and La Quebrada Cliffs within a short drive.

Is parking available on site at We Hotel Acapulco?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does We Hotel Acapulco include a casino on the premises?

No, We Hotel Acapulco doesn't have a casino.

Will I find an indoor pool at We Hotel Acapulco?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at We Hotel Acapulco?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include an ocean view and free WiFi.

Are there hot tubs at We Hotel Acapulco?

No, this hotel doesn't have a spa tub.

Does We Hotel Acapulco feature a restaurant that includes a breakfast menu?

No, We Hotel Acapulco doesn't have a restaurant that serves breakfast.

Will We Hotel Acapulco allow pets to stay for free?

No, pets aren't allowed at We Hotel Acapulco.

Are there connecting rooms at We Hotel Acapulco?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from We Hotel Acapulco?

The closest major airport to We Hotel Acapulco is General Juan N. Alvarez Intl. Airport (ACA), which is 14.8 mi away (39 minutes by car).

Are there rooms with balconies that I can book at We Hotel Acapulco?

Yes, some guestrooms at We Hotel Acapulco offer a balcony and may feature ocean views.

We Hotel Acapulco Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 126 out of 252 reviews
Rating 8 - Good. 66 out of 252 reviews
Rating 6 - Okay. 33 out of 252 reviews
Rating 4 - Poor. 12 out of 252 reviews
Rating 2 - Terrible. 15 out of 252 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

miguel

Liked: Cleanliness, staff & service
Mmmm
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

MARIA DE LOURDES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

SERVANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people working there .
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel very friendly ppl. I luv it
Stayed 7 nights in May 2025
Verified

8/10 Good

Karrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!! Pool area was clean and plenty of space for loungers.
Stayed 1 night in Jan 2024
Verified

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. Will stay again.
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Karl

Disliked: Cleanliness, staff & service
Bed lining was stained and dirty. Location is ideal as not far from most things.
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

Alberto

Disliked: Amenities, property conditions & facilities
Night staff was rude Ac made noises and didn’t let me sleep. When I called to tell them they came and told me it was fine ave didn’t want to give me another room.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, property conditions & facilities
🙌👍
Stayed 2 nights in Dec 2024
Verified

4/10 Poor

Alberto

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rates are haight for that kind of property, the rooms furniture needs a lot improvement .
Stayed 2 nights in Feb 2024
Verified

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a terribly maintained property Dirty, doesn’t look at all as you depict it in your website It’s not on the beach as it seems to be It’s deceiving
Stayed 1 night in May 2025
Verified

2/10 Terrible

Francisco

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Bad experience would never return again.
Stayed 10 nights in Oct 2024
Verified

2/10 Terrible

Jose

Disliked: Cleanliness, amenities
Not what I expected
Stayed 1 night in Jan 2025
Verified

8/10 Good

Roy

Liked: Cleanliness, staff & service

Good location and views are amazinng.

The locations was in the middle of acapulco bay, exactly in front of El Amigo Miguel, my favorite seafood restaurant. There was no parking so I had to park in the street. The bath towels were old and loose edges on all towels. The bathroom had a stench that would come out of the drain so we would have to cover. And the pillows were overwhelming big, I had a stiff neck every morning. The hotel is clean, restaurant had good service and when I need ice in the lobby the would always provide.
Stayed 3 nights in Jan 2025
Verified

4/10 Poor

Javier

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is no good
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Irving

Liked: Cleanliness, staff & service, property conditions & facilities
The AC did not work in my room. It just blew hot air. I was told this is normal, but no it’s not. I know what AC is supposed to feel like and it’s not supposed to feel like an army of old people blowing hot mouth air in my face.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
No hay servicio de restaurante, cupo de estacionamiento muy limitado
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Ricardo Alberto Cruz

Liked: Staff & service
Disliked: Amenities
Una de las albercas muy chiquita,
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

JUAN DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
MUY BIEN
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
Muy buena atención. Gracias
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Jorge

Disliked: Cleanliness, amenities, property conditions & facilities
La habitación super cara y es la misma que otras publicadas pero a precio mucho más caro, toallas rotas y no hay agua caliente
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities
Bueno
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mary Yoceline

Liked: Cleanliness, staff & service, amenities
Habitación impecable. Buen servicio desde recepción. Muy amables. Aún no hay servicio de bar y restaurante, pero lo entiendo después de lo que pasaron todos. Están operando bien a pesar de eso. 👏👏
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
El personal muy amable y siempre atentos a lo que requieras
Stayed 4 nights in Dec 2025
Verified

2/10 Terrible

Diego Alfonso

Disliked: Cleanliness, amenities, property conditions & facilities
Habitación huele a humedad Cortinas amarillas Caja fuerte no sirve Sin Wifi en Habitación
Stayed 3 nights in Dec 2025