It’s a nice option if you’re going to Acapulco but the rooms are dated. The air-conditioning didnt work then suddenly it did, and water leaking out of the ac flooded the room. The sink was blocked, the cable tv connection had problems too. The breakfast was great, checkin/out good, service was outstanding. Nice pools and loungers, very clean too. Finally, with my orbitz reservation, I was supposed to receive $500mxn a day in food beverage credit. When I checked out, noone knew of the existence of this benefit.
Good hotel. I recommend it.
The location right on the ocean and the natural beauty around the property is lovely. The bungalow style layout of the hotel provides a low key, relaxing place to stay. Unfortunately, the years have taken their toll on the hotel itself and little, if anything, has been done to renovate and maintain what was once a very nice hotel. The rooms are old and rundown and lack small things like a clock radio, soft towels and enough plugs to accommodate all of the modern tech that requires charging. The pool needs repairs and the pool furniture is broken down.
Very clean maintained property with numerous swimming pools. Staff was very friendly. Food was excellent. Rooms were a bit outdated. Had a hard time adjusting AC in the rooms. It was either on or off. No temperature controls. It was noisy. People closing/slamming their room doors echoed through the concrete hallways. You coupd hear everything going on in adjacent rooms. We could only go to sleep once the neighbors decided to quit laughing/talking. The food prices at Pierre bar were good but the only thing open for breakfast was the buffett which was way overpriced.
The staff were super friendly, helpful and attentive to every single detail. From the reception, to the restaurant and last but not least the rooftop. This is a very well managed hotel. All COVID-19 guidelines are followed by staff and ensure that guests do as well I felt safe at all times. Highly recommended, and will definitely stay there again
So much to love here. Location, Gorgeous pool, right on beach, amazing friendly staff, clean, good food. Our room was fine with good linens and towels But upgrades needed. Difficult to even Charge Phones and laptops due to lack of Good outlets. Old fashioned furniture and lamps. Bath tub awkward. The new owners are making lots of improvements however.
Excelente servici
El hotel es hermoso de lujo Antiguo, enorme, jardines y albercas muy bonitos. La comida es buena no extraordinaria El trato del personal excelente. Las habitaciones muy bonita, frente al mar con la mejor playa del puerto Ubicado en el mejor lugar de Acapulco
Located in Granjas del Marqués, Pierre Mundo Imperial is a leisurely stroll from popular sights such as El Revolcadero and Playa Revolcadero. This 229-room, 3.5-star resort has 3 outdoor pools along with a full-service spa and 4 restaurants.
There are multiple options for onsite dining with 4 restaurants, including Tarraza, which has pool views. Order from room service to satisfy your hunger without leaving your room, or explore the resort and get a beverage at the bar/lounge or coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee each morning from 7 AM to 11 AM.
Plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and bathrobes. Balconies, MP3 docks, and safes are also standard.
Guests of Pierre Mundo Imperial have access to a full-service spa, 3 outdoor pools, and a gym. Self parking is available for MXN 220 per night. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include outdoor tennis courts, free WiFi in public areas, and a 24-hour business center.
It’s a nice option if you’re going to Acapulco but the rooms are dated. The air-conditioning didnt work then suddenly it did, and water leaking out of the ac flooded the room. The sink was blocked, the cable tv connection had problems too. The breakfast was great, checkin/out good, service was outstanding. Nice pools and loungers, very clean too. Finally, with my orbitz reservation, I was supposed to receive $500mxn a day in food beverage credit. When I checked out, noone knew of the existence of this benefit.
Good hotel. I recommend it.
Estimado Huésped:Muchas gracias por elegir Pierre Mundo Imperial, regrese pronto a esta su casa en Acapulco.
The location right on the ocean and the natural beauty around the property is lovely. The bungalow style layout of the hotel provides a low key, relaxing place to stay. Unfortunately, the years have taken their toll on the hotel itself and little, if anything, has been done to renovate and maintain what was once a very nice hotel. The rooms are old and rundown and lack small things like a clock radio, soft towels and enough plugs to accommodate all of the modern tech that requires charging. The pool needs repairs and the pool furniture is broken down.
Dear Guest:Thanks for staying with us. We appreciate your feedback!
Very clean maintained property with numerous swimming pools. Staff was very friendly. Food was excellent. Rooms were a bit outdated. Had a hard time adjusting AC in the rooms. It was either on or off. No temperature controls. It was noisy. People closing/slamming their room doors echoed through the concrete hallways. You coupd hear everything going on in adjacent rooms. We could only go to sleep once the neighbors decided to quit laughing/talking. The food prices at Pierre bar were good but the only thing open for breakfast was the buffett which was way overpriced.
The staff were super friendly, helpful and attentive to every single detail. From the reception, to the restaurant and last but not least the rooftop. This is a very well managed hotel. All COVID-19 guidelines are followed by staff and ensure that guests do as well I felt safe at all times. Highly recommended, and will definitely stay there again
So much to love here. Location, Gorgeous pool, right on beach, amazing friendly staff, clean, good food. Our room was fine with good linens and towels But upgrades needed. Difficult to even Charge Phones and laptops due to lack of Good outlets. Old fashioned furniture and lamps. Bath tub awkward. The new owners are making lots of improvements however.
Thank you Molly for your kind words about our property. We are so glad you have enjoyed your stay. We hope to see you soon in Acapulco. Sincerely, Mauricio Ramirez Resort Manager
Excelente servici
El hotel es hermoso de lujo Antiguo, enorme, jardines y albercas muy bonitos. La comida es buena no extraordinaria El trato del personal excelente. Las habitaciones muy bonita, frente al mar con la mejor playa del puerto Ubicado en el mejor lugar de Acapulco
Dear GuestIt is our hope that you would accept this note as a genuine apology for falling short of delivering an enjoyable experience. Thank you very much for your feedback. Our great commitment is to provide an excellent service to each and every one of our guests, we will continue to improve and perfect the service to all of our guests.