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Recent guest reviews

Had a wonderful time. The staff and amenities for fantastic. Great spa, a better than expected gym, multiple pools with a private adult only option.

This property offers access to partner hotel and beach club.

Front desk reception was very rude, no customer service. The buffet was great! our servers Lizet Avila and Omar Viviano went above and beyond, we had a great dinning experience.

Everything was great, but the carpets that were in the room were a little dirty

I liked the location and friendly staff. great food.

Good service nice please Clean nice view the pool I can recommend with everybodye 😊☀️❤️

A really nice hotel our family had the best experience it would be a pleasure to return to the resort

Clean and comfortable. Staff were not very helpful.

buen servicio aunque para entrar a restaurantes es un desastre ya que hay mas gente de la que deberia

El Hotel esta muy bien cuidado, y las habitaciones son muy bonitas. las albercas estan muy bien. el servicio es excelente, el desyuno buffet es muy rico, variado y extenso. lo unico extraño es que en mi habitación no había percheros para colgar toallas, o traje de baño. por lo demás todo esta excelente.

Boulevard Barra Vieja No. 3 Acapulco GRO

Hotel highlights

  • Free in-room WiFi
  • Free covered valet parking
  • Onsite dining
  • Spa

Located in Puente del Mar within a short stroll of La Isla Shopping Village, Hotel Palacio Mundo Imperial is within a 10-minute drive Playa Revolcadero. This 814-room, 4-star resort welcomes business and leisure travelers with 6 outdoor pools, a full-service spa, and 4 restaurants. It's connected to the convention center in central Acapulco, and a short drive from Forum de Mundo Imperial and La Bonfil Beach.


Dining

There are multiple options for onsite dining with 4 restaurants, including Mizumi, which specializes in seafood. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.


Rooms

Hotel Palacio Mundo Imperial's 814 rooms provide balconies, iPod docks, and free local calls. 46-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include ceiling fans, safes, and ironing boards.


Property features

Guests of Hotel Palacio Mundo Imperial have access to a full-service spa, 6 outdoor pools, and a children's pool. If you drive, take advantage of free valet parking. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this spa resort include a health club, a spa tub, and a sauna.

Room options

Superior Double Bed Diamante View

2 Double Beds | 1 King Bed | Sleeps 4

Junior Suite King Size Bed Resort View

1 King Bed | Sleeps 4

Superior King Size Bed Diamante View

1 King Bed | Sleeps 4

Deluxe Room, 1 King Bed, Resort View

1 King Bed | Sleeps 4

Guest reviews for Hotel Palacio Mundo Imperial

Everyone (7) Couples (2) Family (3)
4
Friends Family

Had a wonderful time. The staff and amenities for fantastic. Great spa, a better than expected gym, multiple pools with a private adult only option.

By , from Pennsylvania on Mar 9, 2020

Review comment responded on Apr 11, 2020

Dear Guest: Thanks for staying with us. We appreciate your feedback!

5
Everyone

By on Feb 24, 2020

Review comment responded on Apr 11, 2020

Estimado Huésped: Gracias por elegir a Palacio Mundo Imperial, sus comentarios son muy valiosos,

5
Family Family with small children Partner Couples Friends

This property offers access to partner hotel and beach club.

By on Feb 24, 2020

Review comment responded on Apr 11, 2020

Dear Guest: Thanks for staying with us. We appreciate your feedback!

4
Partner Couples

Front desk reception was very rude, no customer service. The buffet was great! our servers Lizet Avila and Omar Viviano went above and beyond, we had a great dinning experience.

By on Jan 20, 2020

5
Everyone

Everything was great, but the carpets that were in the room were a little dirty

By on Dec 10, 2019

5
Business Business

I liked the location and friendly staff. great food.

By on Oct 31, 2019

5
Everyone

By on Apr 24, 2019

Review comment responded on May 3, 2019

Estimado Huésped: Estamos encantados de leer su valoración y saber que disfruto de Palacio Mundo Imperial y nuestro equipo. Agradecemos su referencia, por favor regrese pronto.

5
Family

Good service nice please Clean nice view the pool I can recommend with everybodye 😊☀️❤️

By on Apr 2, 2019

Review comment responded on Apr 8, 2019

Dear Guest: Thanks for staying with us. We appreciate your feedback!

5
Everyone

A really nice hotel our family had the best experience it would be a pleasure to return to the resort

By on Jan 8, 2019

Review comment responded on Feb 5, 2019

Dear Guest: We appreciate your preference for Palacio Mundo Imperial

3
Everyone

Clean and comfortable. Staff were not very helpful.

By , from Oregon on Nov 25, 2018

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