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Located in Zona Dorada, Grand Hotel Acapulco is within a 10-minute stroll of sights such as Naval History Museum and Playa Icacos. This 573-room, 3.5-star resort welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 3 restaurants. It's in central Acapulco and also a short walk from Casa de la Cultura and El Rollo Acapulco.

Dining

This resort is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 7 AM to noon.

Rooms

All 573 air-conditioned rooms provide balconies and safes. Guests can expect to find free WiFi and LED TVs with cable channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries.

Property features

Guests of Grand Hotel Acapulco have access to a full-service spa, 2 outdoor pools, and a children's pool. Valet parking is available for MXN 75 per night, and there's also an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach resort include a fitness center, a spa tub, and a sauna.

Highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • 2 outdoor pools

Hotel Amenities

Hotel Amenities

Grand Hotel Acapulco offers a rock-waterfall garden, orthodox synagogue, Mikveh Tevila (immersion pool), and a special Shabbat (Sabbath) elevator. An open-air, poolside restaurant serves kosher cuisine December through February for lunch, and dinner, with a Shabbat dinner on Friday nights and a Shabbat brunch on Saturdays. Breakfast is also available. Catholic Mass is offered on Sundays during busier seasons.

The on-site health spa features body treatments, massage, facials, and an Alphajet capsule (vibrations, music, aromatherapy). There are also men's and women's steam rooms, saunas, and a spa tub. A fitness center is equipped with cardio machines and free weights. A beauty shop offers waxing and hair/nail care.

Other amenities include a business center with computer stations and high-speed Internet access. Complimentary WiFi is also available in public areas.

Clothing, beachwear, jewelry, gifts, cigars, snacks, and sundries are available in the hotel's shopping arcade. An area shuttle is also available (surcharge).

The hotel purifies its water. It does not allow pets.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Number of bars/lounges - 2 
  • Breakfast available (surcharge) 
  • Business center 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Number of outdoor pools - 2 
  • Tours/ticket assistance 
  • Free WiFi 
  • Total number of rooms - 573 
  • Children's club 
  • Laundry facilities 
  • Spa treatment room(s) 
  • Meeting rooms 9 
  • Multilingual staff 
  • Number of floors - 23 
  • Valet parking (surcharge) 
  • Terrace 
  • Poolside bar 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Beach umbrellas 
  • Beach cabanas (surcharge) 
  • Area shuttle (surcharge) 
  • Number of restaurants - 3 
  • Sauna 
  • Shopping on site 
  • Number of buildings/towers - 1 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Children's pool 
  • Television in common areas 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Children's club (free)  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Playground on site  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Room Amenities

  • Air conditioning 
  • Balcony 
  • Private bathroom 
  • Shower/tub combination 
  • Deep soaking bathtub 
  • In-room safe 
  • Blackout drapes/curtains 
  • In-room childcare (surcharge) 
  • Free toiletries 
  • Hair dryer 
  • Daily housekeeping 
  • Iron/ironing board (on request) 
  • Cable TV service 
  • Free WiFi 
  • Premium TV channels 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • LED TV 

Where to Eat

Zapata, Villa, y Compañia - Casual restaurant/bar featuring photos of revolutionary generals Emiliano Zapata and Pancho Villa. Mexican cuisine includes traditional selections and seafood such as lobster and shrimp. Meals for two grilled over charcoal at table. Specialty of meter-long (39-inch) beef tenderloin for two. Televisions. Game room with pool tables. Live dance music some nights. Dinner only, plus pozole party Thursday afternoons with live dance music.

El Pescador - Bayfront open-air restaurant serving burgers, salads, soups, appetizers, pizza, pasta, grilled items, and main courses such as sole with pine nut-coriander butter, sea bass with fried garlic and guajillo chile. Lunch and dinner.

El Pescador Bar - Open-air bar adjacent to El Pescador restaurant. Wrought-iron seating, sunset view.

La Ceiba - Air-conditioned, lobby-level restaurant serving a Mexican/American buffet and à la carte . À la carte lunch menu of appetizers, soups, salads, burgers, sandwiches, steak, fish, enchiladas, Indonesian nasi goreng, Chinese rice noodles. Lunch.

Lobby Bar - Lounge with cushioned seating, soft lighting, occasional piano music.

Nearby Things to Do

The hotel maintains a nine-hole municipal course (lighted for night play), 2.25 km (1.5 mi) away (surcharges apply).

On the hotel beachfront (as on many beaches around Acapulco Bay), independent operators rent out snorkeling gear, personal watercraft, and motor boats. They also arrange snorkeling, scuba-diving, glass-bottom-boat, and fishing excursions; parasailing flights, water skiing, and banana-boat rides. A children's club is available on site.

Other popular activities include hiking in the Sierra Madre Mountains surrounding Acapulco, horseback riding on ocean beaches noted for surfing, and jet-boat river trips. Acapulco also has four championship 18-hole golf courses, all located in the same area about 10 km (six miles) from the hotel.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Playground on site 

Spa Services

  • Steam room in spa 
  • Detoxification wrap 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Roll-in shower 
  • Accessible bathroom 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between MXN 219 and MXN 250 per person (approximately)
  • Self parking fee: MXN 70 per night
  • Valet parking fee: MXN 75 per night
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Acapulco Grand Hotel
  • Grand Acapulco
  • Grand Hotel Acapulco
  • Acapulco Grand Mayan
  • Grand Mayan Acapulco Hotel Acapulco
  • Grand Mayan Hotel Acapulco
  • Hyatt Regency Acapulco
  • Hyatt Acapulco

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


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