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Copacabana Beach Hotel Acapulco

3.0 out of 5.0

Recent guest reviews

Hotel was very nice and in a great area. The rooms and facilities were very clean. The beach is just a few steps away from a great pool. All inclusive option is only included at one of the bars, but free drinks are free drinks!

This hotel was only fair the amenities where fair not updated. For the the money that was spent I expected more. The pool was small compared to how many rooms where in the hotel.

We visited the hotel with 14 members of our family and all of us had an amazing experience. Staff and facilities were great at the Copacabana. Keep up the great work and continue training your staff to always be friendly and have a smile always :)

You can be thirsty, dying for a beer, and they don't care.

Really nice inside and out but the food for the all exclusive didn't meet my expectations,food was very bland!

Nice hotel with a good location in Acapulco, but it could use some upgrading as well as increasing the shower pressure, which was pretty weak, but otherwise a nice hotel!

It was just a one night but overall very good. I love how it's close to the beach and the five different pools.

There was a convention. a lot of people,. not enough elevators, a lot of line for check in and check out. I will select best property nex time.

We stayed in this hotel for a couple of days in Christmas December 2010. Overall the hotel is fine especially we were impressed by amazing ocean view. the hotel was a bit overcrowded, noisy, internet connection was free but so slow that it was just not used.

We spent most of our time between the pool and the beach. The hotel beach was a great spot; as usual in tourist locations be prepared for the various merchants and their offers. We did take advantage of the jet skis which was fun. The pool was big enough, kid friendly, and very lively. Don't expect a silent retreat. It was a party atmosphere from the afternoon onwards. Most of the staff had good customer service. The child playroom in the hotel was a perfect break for the hottest part of the day and the supervisor there was wonderful. Our kids loved it. The buffet was good, and our room was perfect.

overall was great a little to busy for me but we had fun..

I am not a very picky person. I can stay at a bad Motel 6 and be content. I went with my Mexican/American wife and our two children. We met up with my parents-in-law who came down from Mexicao City. I am 6'4" with blonde hair, so I was not able to pass for Mexican. I am able to speak Spanish and only spoke English to my children, but I was met with a lot of racism. For example, I was standing in line to get change from the front desk. A Mexican family was waived infornt of me. I realized that I am a tourist so I said nothing. But, when a second Mexican family went infornt of us, it was my 6 year old son who said something which got a response from the the htel employee saying, "another f American a in Spanish to the family he just waived infront of me. THe family was laughing until I asked to see the manager in Spanish. My 6 year old son was pushed, spit on and hit by a 12 year old because he was speaking English. Tghe hotel staff did nothing. The waiters at the only All Inclusive place it eat at the hotel were the worst. Everytime we asked to sit outside, we were told it was closed only to have a Mexican Family seated there. My wife and in-laws were given drinks, but I had to get my own. The first two days, I even tipped them very well so that was not the issue. The tipping stopped very fast Let me get to maybe some more relatevnt info. On the weekends, the place is overflowing. You can't get a seat at the pool or the beach. You have to wait 45 minutes for a table at lunch/dinner. They have tour buses that come down from Mexico City full of families and it is the only place around were kids stay free so there are tons of families with lots of kids. The beach is like a gravel pit. Acapulco itself is beautiful and I met many friendly locals. I will definately go back to Acapulco many times, but never stay at the Copacabana again.

Was in acapulco for spring break to explore and just have fun. Hotel was ok, decent rooms and friendly staff... My friend and I both got the all inclusive package and thought the food was lacking..it was good on some days bit for the most part it was mediocre.. I recommend not getting all inclusive and just eat at some local restaurants, which are great!! My stay would also be more enjoyable if they had a bar at the beach, or waiters taking drink orders at the beach and bringing them to you... This was not the case at the copa overall the copa was ok, lots of spring breakers were there and there was plenty of entertainment by the pool everyday

Most expensive food & beverage prices I have ever encountered out of 21 countries. Would not allow food or bev. brought in from outside hotel, and the food there was very bad. I lived in Mexico for 5 years, and have been to every major tourist and non-tourist destination...this hotel and Acapulco in general is a MAJOR TOURIST TRAP. If you do stay here, do not get the all inclusive package, or you will be stuck with eating their food, or pay again elsewhere. Beach has brown foam (seweage/pollution) on certain tides. Never again. If you don't mind paying $7.00 for a beer and $5.00 for french fries, then be their guest. It would also be helpful if you spoke fluent Spanish.

Was only there for 3 days. Good location on the beach. Staff isn't the friendliest. They do there job and that's it. Very good price for the room. Was only there to sleep, the rest of the time was sightseeing.

My experience at the Copacabana was primarily positive. It is a big hotel and suffered from overcrowding during my stay there. It has three small and slow elevators to serve 322 rooms, so I ended up taking the stairs most of the time. The staff was wonderful and the rooms immaculate. The location was also very good. I was disappointed to have to wait 1/2 an hour or more to check in, the check in counter did not have enough room or people to make this process less time-consuming than it was. I purchased the all-inclusive stay and was quite pleased with the food selection. I was less pleased with the process for seating since there did not appear to be a consistent and orderly implementation of their system. I was also confused by the fact that both the dining area and the all-inclusive bar sought tips, since it was my understanding that that was included in the all-inclusive purchase price. Overall, I enjoyed my stay, but there is room for improvement.

Tabachines No. 2 y 3 Acapulco GRO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Fitness center

Copacabana Beach Hotel Acapulco places you within a 10-minute stroll of Acapulco Golf Club and Acapulco Convention Center. This 430-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a fitness center. It's on the beach and also a short walk from El Rollo Acapulco and Casa de la Cultura.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to noon.


Rooms

All of Copacabana Beach Hotel Acapulco's 430 air-conditioned rooms provide balconies, safes, and phones. Guests can expect to find free WiFi and LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Rooms also include desks.


Property features

Copacabana Beach Hotel Acapulco features an outdoor pool, a children's pool, and a fitness center. Self parking is offered for MXN 125 per night. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and concierge services. Other amenities at this beach hotel include free WiFi in public areas, 2 meeting rooms, and conference space.

Room options

Superior Room, Partial Ocean View

King 1 | Full 2 | Sleeps 4

Superior Room, Kitchenette, Partial Ocean View

Full 2 | King 1 | Sleeps 4

Junior Suite, 1 King Bed, Bay View

King 1 | Sleeps 3

Junior Suite, 2 Double Beds, Bay View

Full 2 | Sleeps 4

Guest reviews for Copacabana Beach Hotel Acapulco

Everyone (2) Couples (2) Family (7) Other (3) Friends (2)
5

very nice hotel right on the beach

Everyone

Hotel was very nice and in a great area. The rooms and facilities were very clean. The beach is just a few steps away from a great pool. All inclusive option is only included at one of the bars, but free drinks are free drinks!

By , from Missouri on May 17, 2017

Review comment responded on May 20, 2017

Good afternoon! Thank you very much for taking a moment to value our services. It's been such a pleasure to have you with us. Have a wonderful weekend.

3

so so

Everyone

This hotel was only fair the amenities where fair not updated. For the the money that was spent I expected more. The pool was small compared to how many rooms where in the hotel.

By , from live in texas on Feb 3, 2017

Review comment responded on Feb 6, 2017

Good morning. Thank your for taking a moment to value us. We'll put special attention in your kind observation, so we can improve even more in all aspects of our service. Have a very good week.

5

amazing experience

Families

We visited the hotel with 14 members of our family and all of us had an amazing experience. Staff and facilities were great at the Copacabana. Keep up the great work and continue training your staff to always be friendly and have a smile always :)

By on Aug 17, 2015

3

not bad hotel, but the staff...

Families

You can be thirsty, dying for a beer, and they don't care.

By on Jul 29, 2015

3

family vacacion

Families

Really nice inside and out but the food for the all exclusive didn't meet my expectations,food was very bland!

By on Jan 17, 2015

4

good times at copacabana!

Singles

Nice hotel with a good location in Acapulco, but it could use some upgrading as well as increasing the shower pressure, which was pretty weak, but otherwise a nice hotel!

By on Nov 25, 2014

4

quick getaway

Couples

It was just a one night but overall very good. I love how it's close to the beach and the five different pools.

By on Jul 13, 2014

2

too crowded

GetawayWithFriends

There was a convention. a lot of people,. not enough elevators, a lot of line for check in and check out. I will select best property nex time.

By on Apr 29, 2013

3

amazing ocean view from junior suit

Families

We stayed in this hotel for a couple of days in Christmas December 2010. Overall the hotel is fine especially we were impressed by amazing ocean view. the hotel was a bit overcrowded, noisy, internet connection was free but so slow that it was just not used.

By on Jan 6, 2011

4

had a beautiful vacation

Families

We spent most of our time between the pool and the beach. The hotel beach was a great spot; as usual in tourist locations be prepared for the various merchants and their offers. We did take advantage of the jet skis which was fun. The pool was big enough, kid friendly, and very lively. Don't expect a silent retreat. It was a party atmosphere from the afternoon onwards. Most of the staff had good customer service. The child playroom in the hotel was a perfect break for the hottest part of the day and the supervisor there was wonderful. Our kids loved it. The buffet was good, and our room was perfect.

By on Dec 6, 2010