The Waterside Hotel3.0 out of 5.0
Recent guest reviews
I booked this trip with Caledonian Travel, first time with them and a Christmas away too, so I was a bit nervous what to expect. Both hotel and tour company exceeded my expectations. The hotel was clean and comfortable and the staff were all excellent, very pleasant and helpful, I only recall 2 names, Roger and Tanya, a real asset to the hotel. The meals were buffet style, so a little limited in choice but perfectly good for the price. The room was a good size and well equipped. Our main disappointment was the spa and pool was closed over Xmas, that was one of the reasons I'd booked the Waterside, so a big downer after all the tasty food, I couldn't use the gym, pool or spa! I did enjoy a walk along the river into town, so managed to work off a few of those calories. I thought the fact the housekeeping advised they were off the 2 public holidays and stocked us up with towels, teas, coffee etc was excellent. The entertainment was a bit mixed, for my taste, but a great idea over the Xmas period. Thanks to all the hotel staff for taking such good care of us, and making this a lovely Christmas.
My wife and I booked a short holiday at The Waterside Hotel, Peterhead as part of a small tour of the north of Scotland. We arrived mid afternoon. The car park is a good size and there are ramps to allow cases to be wheeled from the ground to the hotel entrance. When we arrived, the reception was staffed by two staff. The room we were allocated was on the first floor, and was large enough to be a family room with both a single and double bed. There was no wardrobe, the dressing table had three drawers - two small and one large. For a family room, the storage was lacking. The room was nice. It was clean and warm. The only thing that did worry me was the lack of lock on the door. There was no handle which could open the door from the outside, but I was uncomfortable about the security.of the room as the only lock was a simple door chain. Dinner on the first night was a little chaotic, the food was very good. The bar prices were okay - they were what I would expect for a hotel in Aberdeen. On the morning of New Years Day we went to to the swimming pool, which is part of the hotel. The pool is fairly small, but is large enough for a few strokes of swimming before you reach the end. The maximum depth of the pool is 1.42m. The jacuzzi was not working, but the steam room and sauna were both working. In the afternoon of New Years day, I walked into Peterhead town centre, the hotel was about 1.5 miles from Peterhead town centre. It took me almost 40 minutes to walk. The entertainment on New Years Evening was good, the singer could sing the loud classics, but the more gentle tunes he was a little flat. The remaining of the short break was relaxing. The pool was good and the steam room and sauna allowed the time to be enjoyed. On the whole, the Waterside Hotel was excellent. The food was very good, the pool and gym was excellent. The only down was it's location. Peterhead is over 30 miles from Aberdeen, and the hotel itself is over one mile from Peterhead town. If you want a quiet, relaxing, break this hotel is for you. If you want excitement then maybe not. Would I stay there again - YES My score - 83%
we staid at waterside hotel Hogmanay 2017 I am sorry to say I was very disappointed there were 260 people from from different parts of Scotland with David Urquhart we had to eat in ballroom food was put in hot plates it was like a cattle market all different colors of napkins we were told when we could go up which meant the food was cold and not nice, staff couldn't wait till we were finished as they had to clear tables as disco was to start this was for Hogmanay I had invited friend who have never been away for Hogmanay before I was very embarrassed because we didn't getchance to eat our meal desert was removed breakfast was ok again served in these hot plate things on large table in ballroom 1 cracker each no nibbles or anything for when bell came in very disappointed with david Urquhart I was with same company last year I had brilliant newyear in hotel down south this was Scotland Hogmanay and it was rubbish each night was the same breakfast we marched round like being back at school staff tried their best but wasn't enough over priced bar they wanted £5.50 for large bottle coke which costs ! 25 in shops they wanted £1 for cup of coffee it was disaster from arrival freezing cold in ball room where our table was why people keep going back to these outdated hotels I don't know no lift lots of stairs people struggling room was clean plenty towels but let down by management who were not interested in listening once you paid your money I have never spent a worse new year I have stayed in few hotels this was the worse im disappointed with David Urquhart as I have booked many trips with them. Our driver Brian was lovely man no faults with him but having to wait and walk round a lot of hot plates is just not on , I told my friends as it was Hogmanay we would have brilliant time I kept apologising to them I will be writing to David Urquhart and Aberdeen paper as well this hotel was terrible the staff told us therewere to many people in and that's why couldn't use dining room for meals 260 people this was health safety matter as well as food was not served hot lots of people were telling them to replace cold food the disco was good and but a small buffet would have helped as dinner was at 6 pm and tables were getting cleared before people had desert then £1 for cup of coffee
Just back from new year break at Waterside hotel. Hotel is a bit isolated and you really require transport but road links are easy. Public areas are a bit tired but rooms are good size and clean.There is a lack of drawer space ie none but heating is excellent. I occupied room 236 to the rear of the hotel which looks out over leisure centre and pool.This costs £4 per visit and £1 per towel which I consider excessive. That's all the bad news, the staff are excellent and deserve better premises. Over all the week end was great value with good entertainment and deserves to succeed.
Christmas break of four nights. Travelled up with another couple, friends of ours, long 9 hour journey. A couple of coach trips were there for Christmas but the hotel wasn't full. Breakfasts and evening meal, except Christmas day when lunch served and evening buffet. Enjoyed all the meals and delighted to have waitress service the exception being Christmas lunch where we had to serve ourselves from a buffet, yet non residential guests had waitress service. Meals all very nice with the exception of Christmas lunch which was not as hot as it should be. Room nice enough, lovely large white fluffy towels, plenty of hot water, nice and warm, clean although furniture maybe needs updating. Tea/coffee making facilities and television. Pool/hairdressers etc closed due to holiday, bar open, drinks fairly expensive, entertainment some good singers some not so good. All staff very nice and obliging, especially like to mention Hilda, Roger and Tania.
having booked a Christmas break through Superbreaks, we then went on to Trip Advisor where we found quite a few adverse remarks. To say we were wary after that is an understatement. However, we found a really helpful, friendly staff who went out of their way to make our stay happy & comfortable. The food was plentiful & good & always served with a smile.The rooms were a reasonable size,clean & comfortable.Remarks about the potholed drive were true but one should not be driving at speed on it.
Soup was tasteless, watery and just horrible. There was lots of filling in the sandwiches but the bread had started to go hard. The small fancies were stale. The Chef should have been ashamed to let this out of his kitchen. The drive is full of holes and the hotel is tired. This hotel has changed hands a few times over the last few years and no-one has bothered to go the extra mile to get this hotel up to scratch. Such a pity as it is in a lovely spot.
The main entrance road needs major work done. Potholes are really deep which is a burst tyre waiting to happen. The decor needs updating it has hardly changed in the last 25 years. Staff are really friendly as helpful. Food is average. They charge guests to use the pool which I find strange.
I liked the Waterside hotel, the staff were about my age (older) and were obviously experienced and they were very friendly. The decor was not retro sixties it was genuine sixties (or maybe seventies). My room was quiet and carpeted somewhat shabby but clean and functional. The bar was not for drinkers of draught beer.. Bottles were expensive. The pool was good and quite a surprise, Sauna was ok too, right by the pool. The staff were under stress and the manager was a bit wound-up since they didn't seem prepared for us. This place had seen better days , for sure, and suffered from a lack of investment. For someplace that is not handy for anyplace it was doing well.
Spent another lovely relaxing weekend at the waterside. Stayed in a refurbished room, it was spotless clean, beds comfortable, nice big tv, used the pool which was lovely, and our dinner was really good. Staff as always were very friendly and couldn't do enough. Can't wait for my next stay
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
The Waterside Hotel places you within a few miles (5 km) of Peterhead Marina and Peterhead Maritime Heritage. This 3-star hotel has 125 guestrooms and offers conveniences like a restaurant, a full-service spa, and an indoor pool. Balmedie Country Park is also 26.3 mi (42.4 km) away.
In addition to a restaurant that serves lunch and dinner, you can also enjoy a drink at the bar. Order from 24-hour room service to satisfy your hunger without leaving your room.
All of The Waterside Hotel's 125 air-conditioned rooms provide coffee makers, free newspapers, and ironing boards. Guests can enjoy satellite TV and stay connected with free WiFi. In-room massages are available, and rooms also include hair dryers.
Guests of The Waterside Hotel enjoy a full-service spa, an indoor pool, and a health club. Free parking is included with your stay. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Other amenities at this spa hotel include a spa tub, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
27% of guests recommend this hotelTotal of 474 reviews