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Palms Hotel Club

4.0 star property

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Photo gallery for Palms Hotel Club

Indoor pool, outdoor pool, pool umbrellas, sun loungers
Bar (on property)
Interior
Buffet
Interior

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
BP 70, Aarab Sebbah Ziz, 52200
  • Place, Erfoud Town Hall
    ‪6 min drive‬
  • Place, Zerktouni Mosque
    ‪6 min drive‬
  • Place, Royal Palace of Erfoud
    ‪10 min drive‬

Room options

View all photos for Luxury Room

Luxury Room | Premium bedding, in-room safe, desk, blackout drapes

Luxury Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double or Twin Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Double or Twin Room

  • Garden view
  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Royal Suite

Premium bedding, in-room safe, desk, blackout drapes

Royal Suite

  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Aarab Sebbah Ziz

Palms Hotel Club is located within a few miles (5 km) of Erfoud Town Hall and Zerktouni Mosque. This 4-star hotel has 120 guestrooms and offers conveniences like free breakfast, a full-service spa, and an outdoor pool.

What's nearby

  • Erfoud Town Hall - 6 min drive - 2.5 miles
  • Zerktouni Mosque - 6 min drive - 2.5 miles
  • Royal Palace of Erfoud - 10 min drive - 3.4 miles
  • Ksar El Fida - 23 min drive - 12.9 miles
  • Souqs of Rissani - 25 min drive - 15.5 miles

Restaurants

  • ‪Cafe Merzouga - ‬5 min drive
  • ‪Pizzeria Des Dunes - ‬6 min drive
  • ‪jnane erfoud - ‬5 min drive
  • ‪Restaurant les anciens jours - ‬6 min drive
  • ‪Dar Sahlaoui - ‬14 min drive

About this property

Palms Hotel Club

Palms Hotel Club features a full-service spa, an indoor pool, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for EUR 70.00 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a children's pool, a 24-hour gym, and free WiFi in public areas.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other standard amenities include refrigerators, safes, and desks.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a 24-hour health club.
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include body scrubs and body treatments. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Similar properties

Exterior
Le Berbere Palace
Ouarzazate
  • Pool
  • Hot tub
  • Spa
  • Pet friendly
8.2 out of 10, Very Good, 161 reviews
$223 nightly
The price is $252
Jun 5 - Jun 6
Total with taxes and fees
Le Berbere Palace

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Massage
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.83 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 70.00 per vehicle (one way)
  • Rollaway beds are available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: noon—-midnight
  • Check-out: 2 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Palms Club Erfoud

Palms Hotel Club

Palms Hotel Club Erfoud

Palms Hotel Club Aarab Sebbah Ziz

Palms Club Aarab Sebbah Ziz

Palms Hotel Club Hotel

Palms Hotel Club Aarab Sebbah Ziz

Palms Hotel Club Hotel Aarab Sebbah Ziz

Frequently asked questions

Is a free cancellation option available at Palms Hotel Club?

Palms Hotel Club offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What's there to do close to Palms Hotel Club?

This hotel is located in Aarab Sebbah Ziz, close to Erfoud Town Hall and Borj East Viewpoint.

Is there parking available at Palms Hotel Club?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Palms Hotel Club?

There is a full-service spa available for guests to enjoy and services include body treatments and massages.

Does Palms Hotel Club have a casino?

No, Palms Hotel Club doesn't have a casino.

Will I find an indoor pool at Palms Hotel Club?

Yes, this hotel has an indoor pool along with an outdoor pool.

What amenities will couples enjoy at Palms Hotel Club?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a poolside bar.

Does Palms Hotel Club have a hot tub?

No, but this hotel does have a steam room.

Does Palms Hotel Club have a restaurant with a breakfast menu?

Yes, Palms Hotel Club serves free continental breakfast each morning from its restaurant.

Will Palms Hotel Club allow pets to stay for free?

No, pets aren't allowed at Palms Hotel Club.

Does Palms Hotel Club have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Palms Hotel Club?

Yes, some guestrooms at this hotel offer a furnished balcony where guests can enjoy garden or pool views.

Palms Hotel Club Reviews

Reviews

5.2
Rating 10 - Excellent. 0 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 3 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

6.4/10

Cleanliness

5.4/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Mellouki

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Expensive bad experience, not to recommend

Séjour a ne pas du tout recommander: Pas de wifi dans les chambres Pas de réseau TV y compris les chaînes locales Pas de réseau téléphonique (entre chambres et réception) Douche froide pendant tout le séjour voire coupure Hygiène de la piscine est insuffisante (fond glissant algues) Petit déjeuner laisse á dėsirer (choix très limité, petit pains et croissants durs, dėcoupés en plusieurs morceaux, jus artificiel dégueulasse…) Pas de serviettes de piscine Les serviettes fournies mal lavées. Une fois mouillées voire même sèches ça pue. Il est sûr que les règles d’hygiène ne sont pas appliquées lors de leur entretien
Stayed 3 nights in Aug 2021

4/10 Poor

Rolf Melwin

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Not as advertised

Place was not as advertised No complimentary reception, no working indoor heated pool, none of the exercise equipment was working They had a sign for "the heated pool" and wanted to charge for it, though the write up said it was included Does not matter since it was neither heated, clean or available The staff just shrugged This has been our only bad hotel experience in the past 2 weeks Outside pool was pretty and the night lighting was also pretty Pool was to cold to enjoy and there were lots of flies We did enjoy the breakfast Location is poor, you are out of town and stranded with limited facilities It was to be a relaxing day and evening enjoying the spa and pool. Turned out not so much
Stayed 1 night in Oct 2017

4/10 Poor

Youssef

Stayed 1 night in Oct 2019

6/10 Okay

JAVIER

Liked: Cleanliness, property conditions & facilities, room comfort

Mejorable, bajo la calidad en varios servicios

El hotel bastante bien en lineas generales, ya habia estado anteriormente y sabia lo que me encontraria, la nota no es mejor ya que me sorprendio la caida de calidad del buffet que decidimos hacer uso por la noche, poca cantidad y poca calidad. No se espera semejante calidad de uno de los hoteles referente en la zona. Ademas de los numerosos problemas que nos pusieron al no encontrar la reserva, mas de media hora para registrarnos y nos dieran las habitaciones.
Stayed 1 night in Dec 2018

8/10 Good

jean pierre, ifrane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent rapport qualité prix

Très bonne accueil personnel aux petits soins
Stayed 2 nights in Feb 2018

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

4/10 Poor

decodeco, 千葉県

Disliked: Cleanliness, property conditions & facilities, room comfort

全くおすすめできません

砂漠観光で2泊しました。エルフードのなかではいいグレードと聞いており、クチコミも評価が高かったので期待していたのですが、最悪でした。レンタカーでやっと夜にたどり着いたのですが、通された部屋は写真とは全く違う、小さくてペンキの匂いがする部屋でした。部屋はハエがいて、トイレの扉は閉まりませんでした。ゴミ箱もティッシュもありませんでした。カウンターに文句を言うと支配人的な人がでてきて「新しい部屋だよ？」とアピってきましたが、ありえないと言うとスイートに案内してくれました。謝罪はなく、20ユーロ追加でスイートに泊まらせてやると言われました。あの部屋はまた別の客を泊まらせるといっていたので正直ありえないと思いました。。。スイートも、広いだけでお湯はでませんでしたが、もうクレームを入れるのが疲れたので言いませんでした。食事もまずくて種類は少ない上に高いです。一番美味しかったのはオレンジジュース（笑）。市内のレストランがよほど安くて美味しいです。日本人のクチコミがなぜあれ程よいのか不明です。他にきていた欧州人も険しい顔をしていました。正直、全くおすすめしませんが、エルフードの他のホテルを知らないのでこれがエルフードでの限界なのかなとも思ったので、他のホテルと比べて判断してください。
Stayed 2 nights in Oct 2017