The place was clean and service was great. The first night in room 208 , the mattress was horrible. My husband and I both woke up all thru the night and woke up with a sore back. They did give us another room and the bed was much better. It was a hassle moving to another room.
Right by market square so walking distance to shopping, food etc. only a short 2 min drive to UT campus for sporting events. Hotel was great! Clean, comfortable and spacious
We stayed at this hotel while visiting the Smoky Mountains. The room was clean and well maintained. The bartender was mean and asked me to bring my wife to take her share of drink, although she was sitting right there! Breakfast was good - although plates were dirty w/ cheese and such stains on it ...
The Holiday Inn is very conveniently located and within walking distance to the University and Downtown. We have stayed here on a number of occasions over the past two months and each time have been very pleased with the friendliness of the staff.
My stay was very good. The staff in the hotel was great, everyone asking what else they could do for me. Room was very clean. Hotel was in good location and easy to get to and from. The only thing I was let dow about was an additional charge for Internet service each day. Service was free in lobby, ...
The horizontal rain and gusty wind through the open breezeway (literal!) soaked us as we dashed the many yards from the airport to the hotel, but the hotel was very welcoming and pleasant. Check-in went fine and we appreciated the restaurant being open till 11:00 PM since we flew in at 10:15 PM. ...
Great location, walking distance to many shops, restaurants and attractions. Front desk staff was very knowledgeable about surrounding areas. Lovely area to sit outside by the fire with a beer in the evening. The rooms were the standard room, nothing special.
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