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Recent guest reviews

It’s a very upscale hotel for a city the size of Knoxville. The roof top bar is a gem. Only complaint is room furniture starting to wear out

Great location!

Awesome location for downtown event access, shopping and dining! The hotel itself was very nice, quiet and extremely convenient. Check out the roof top bar!!

Always enjoy the separate seating area feature. Room was spotless. Hotel was in an unique historical building. Breakfast was served with COVID in mind and provided peace of mind

Great location, super friendly staff! Will stay there any time I’m in Knoxville!

Clean, friendly staff, convenient location. No pool and rooftop bar very expensive for the quality with no chair cushions not very comfortable and could use a couple tvs so people stay longer.

Nice but expensive

I booked the room due to the location next to the Tennessee Theater.

Hotel was very comfortable; conveniently located to market square. Staff were friendly and helpful.

Great check in only. The other hotel staff was unfriendly and pretentious, especially in the Rooftop lounge area. Stuffy atmosphere. Disappointed in hotel for price. Not as clean and updated rooms as I expected. Won’t stay here in the future.

Enjoyed the modern hotel occupying and old building.

I liked the location and the room size. My only negative concern what the maze like hallway but I would definitely stay there again in a heartbeat

Lack of close parking

Love the staff and how close to restaurants it is! Market square was nice! Had a wonderful experience!!

S Gay St Knoxville TN

Hotel highlights

  • Walking distance to Tennessee Theatre and University of Tennessee
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Downtown Knoxville, Hyatt Place Knoxville Downtown is adjacent to Tennessee Theatre and within a 10-minute walk of other popular attractions like Market Square. This 3-star hotel has 165 rooms and welcomes guests with free breakfast, a 24-hour gym, and free in-room WiFi.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM. This hotel serves as home to a rooftop bar, along with a bistro that specializes in American cuisine. You can get a quick energy boost at the coffee shop/cafe.


Rooms

The 165 rooms are air-conditioned and have an array of amenities, including sofa beds, refrigerators, and coffee makers. Guests can expect free WiFi and 42-inch flat-screen TVs. Free local calls, ironing boards, and desks are other standard amenities.


Property features

Guests of Hyatt Place Knoxville Downtown enjoy a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 28 per day. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include a business center, a computer station, and express check-out.

Room options

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed with Sofa bed (Specialty)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed with Sofa bed, Accessible (With Shower)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Room, 1 King Bed with Sofa bed, View

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hyatt Place Knoxville Downtown

Everyone (23) Couples (7) Family (11)
4
Partner Couples

It’s a very upscale hotel for a city the size of Knoxville. The roof top bar is a gem. Only complaint is room furniture starting to wear out

By on May 10, 2022

Review comment responded on May 12, 2022

Thank you for all of your feedback. We appreciate it!

5
Everyone

Great location!

By on Mar 13, 2022

Review comment responded on Mar 20, 2022

Thank you for choosing to stay at the Hyatt Place Knoxville Downtown. Please know that your feedback is extremely valuable to us as we will use your response as a way to improve. It was truly a pleasure serving you and we hope to see you return if your travels ever bring you back to Knoxville!

5
Family

Awesome location for downtown event access, shopping and dining! The hotel itself was very nice, quiet and extremely convenient. Check out the roof top bar!!

By on Dec 6, 2021

Review comment responded on Dec 8, 2021

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us as we use these surveys as a way to find areas of improvement. It was truly a pleasure serving you and we hope to see you return if your travels ever bring you back to Knoxville!

3
Everyone

By on Dec 6, 2021

5
Everyone

By on Nov 3, 2021

5
Family

Always enjoy the separate seating area feature. Room was spotless. Hotel was in an unique historical building. Breakfast was served with COVID in mind and provided peace of mind

By on Oct 30, 2021

Review comment responded on Nov 4, 2021

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us as we use these surveys as a way to find areas of improvement. It was truly a pleasure serving you and we hope to see you return if your travels ever bring you back to Knoxville!

5
Everyone

By on Oct 12, 2021

5
Partner Couples Business Business

Great location, super friendly staff! Will stay there any time I’m in Knoxville!

By on Oct 11, 2021

Review comment responded on Oct 13, 2021

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us as we use these surveys as a way to find areas of improvement. It was truly a pleasure serving you and we hope to see you return if your travels ever bring you back to Knoxville!

3
Everyone

Clean, friendly staff, convenient location. No pool and rooftop bar very expensive for the quality with no chair cushions not very comfortable and could use a couple tvs so people stay longer.

By on Sep 27, 2021

Review comment responded on Sep 29, 2021

Thank you for the survey you recently submitted over your stay at the Hyatt Place Knoxville Downtown. We strive to continually better the experience we provide to all of our guests and we appreciate your feedback. We are honored you chose to stay with us in your time in Knoxville and hope you will return.

4
Everyone

Nice but expensive

By on Aug 23, 2021

Review comment responded on Aug 25, 2021

Thank you for completing our Guest Survey regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us as we use these surveys as a way to find areas of improvement. It was truly a pleasure serving you and we hope to see you return if your travels ever bring you back to Knoxville!

Hyatt Place Knoxville Downtown

530 S Gay St, Knoxville, TN 37902
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