Cheap Flight Deals From New York (NYC) to Canmore (YYC) Starting at $141

Liked: clean, restful Disappointed: no formal dining room facility. Only lobby bar/lounge and pub-style bar, both of which offered the same food menu.

The Good... This place is modern and clean. The check-in process and mobile phone / text-based customer service is nice. Note there's no landline, so that's the only option. For me, this was ideal. They were very attentive to any issues I had. The bed was very comfortable. I'm guessing one of those new style memory foam mattresses. The Not-so-Good... We had some issues. We request a crib/playpen several days in advance. When we arrived at 10.30p, no crib. I called them and by 11.15p we had a crib. So they were responsive, but they should have had the crib in the unit already. The cable TV did not work (error 1001). Once I texted them, they came and fixed the television. So they were responsive, but they should have confirmed the unit was in working order before we arrived. The bedroom clocks were not set when we arrived. The clocks were nice and modern with charging ports. They weren't easy to set, but I found instructions online. The parking spots are small. This is a pain, but manageable. The Ugly... The hot tub did not work. I received a text a couple days before right after my credit card was charged stating "Please be advised that due to a mechanical issue, our hot tub is CLOSED. We do not provide refund or credit for closure of the hot tub at any time. Unfortunately, we can not provide an estimated date for reopening." Ideally they should let the guests know before they're charged / locked in. Overall, this is a excellent place.

The rooms are very nicely appointed and well worth the price I paid. All staff I encountered were curtious and efficient.