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Room service phone did not work, TVs are outdated and bathroom was clogged Other than that it was okay Loved that it’s very well located

Its all about the Staff here in addition to the splendid property and food!

I had a great experience at Siwa. The place is located in the jungle at probably 3min from the street. It’s quiet and we’ll maintained. The people at Siwa are amazing and really care about their guests. Each and everyone of them made sure we had a pleasant experience including the operation manager of the place. Big shout out to Pili for giving us a tour of the property. They also have plenty of parking and 3 security guards surveilling the property 24/7. Totally recommend it and I’ll surely be back to Siwa when in Tulum.

Everything excellent

I stayed at this hotel for 3 nights. Check in was very quick. Every single worker was courteous and friendly. Resort was very clean. The room was also very clean. Housekeeping came by every day to turn the room over. For breakfast and lunch there is buffet with a large variety of foods. They have five restaurants to choose from for dinner. The drinks at the pool bar were not strong at all but were tasty. The lobby bar has fancier drinks. They also offer free transport to other hotels for their parties. Check out line was long. Overall this resort is a good choice for a budget friendly all inclusive.

Very enjoyable stay. Friendly staff, great amenities. A bit difficult for our party of 10 to get early dinner reservations (earliest was 8:30/9ish each night). Food was great though. Would definitely come back.

Pros: We stayed in one of the beachfront bungalows and had our own private beach access, lounge chairs, even hammocks. THUMP THUMP THUMP My spouse is AFAB non-binary, post-chest surgery and was able to lie in the sun without a top -- something hard to do in a lot of beach spaces. The room looked nice and the bed was comfortable; toilet was separate from sinks and shower, which always helps with 2 people. THUMP THUMP THUMP Cons: The hotel next door plays really loud music from mid-afternoon until midnight or 2am, depending on the night. It's not Maya's fault, but the sound carries over the beach. We chose to go to Tulum because we heard it was quieter than Cancun, but this is unfortunately in the party district. THUMP THUMP THUMP I was able to tune out the music with ear plugs, but this meant that there was no falling asleep to the sound of the waves. My spouse had a harder time with it and had to take sleep aids because the THUMP THUMP THUMP was driving them insane. The lighting in the room is very ambient and relaxing at night, but there is almost no light by the bathroom mirror. THUMP THUMP THUMP If you want to put on makeup or shave, leave the room and find one of the random mirrors gracing the grounds around the hotel. At night, forget it. The restaurant turned us away at 5pm when they close at 6, told us to come back at 8. When we got food at 9 it was cold and underwhelming. If the THUMP THUMP THUMP in this review drives you nuts, look for a different hotel.

Its all about the Staff here in addition to the splendid property and food!

We enjoyed the beautiful rooms and location of Delek. It's at the center of everything and close to the buzzworthy restaurants. It is loud at night because of this, but it didn't bother us. The beachfront is a dream.

Room service phone did not work, TVs are outdated and bathroom was clogged Other than that it was okay Loved that it’s very well located

Very enjoyable stay. Friendly staff, great amenities. A bit difficult for our party of 10 to get early dinner reservations (earliest was 8:30/9ish each night). Food was great though. Would definitely come back.

All good with check in