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Sheraton Xian Hotel

4.5 star property
Luxury hotel with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Sheraton Xian Hotel

Exterior
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Club Suite, 1 Bedroom | Premium bedding, down comforters, minibar, in-room safe
Club Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Parking included
  • Breakfast available

Explore the area

Map
No. 262 Feng Hao East Road, Xi'an, Shaanxi, 710077
  • Xi'an City Walls
    ‪4 min drive‬
  • Xi'an Bell Tower and Drum Tower
    ‪6 min drive‬
  • Xi'an Bell Tower
    ‪6 min drive‬
  • Xi'an (XIY-Xianyang Intl.)
    ‪24 min drive‬

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Room options

View all photos for Premier Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Premier Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Suite, 1 Bedroom

Club Suite, 1 Bedroom | Bathroom | Combined shower/tub, rainfall showerhead, designer toiletries

Club Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Executive Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Premier Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Club Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

Club Room, 2 Twin Beds | Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Xi'an

Located in Lianhu, Sheraton Xian Hotel is within a few miles (5 km) of popular sights such as Xi'an City Walls and Northwest University. This 4.5-star hotel has 365 guestrooms and offers a full-service spa, an indoor pool, and a 24-hour gym.

What's nearby

  • Xi'an City Walls - 4 min drive - 2.3 miles
  • Xi'an Bell Tower and Drum Tower - 6 min drive - 3.7 miles
  • Great Mosque of Xi'an - 6 min drive - 3.1 miles
  • Xi'an Bell Tower - 6 min drive - 4.1 miles
  • Giant Wild Goose Pagoda - 11 min drive - 7.1 miles

Getting around

  • Nanshaomen Station - 6 min drive
  • Xi'an East Station - 13 min drive
  • Xi'an (XIY-Xianyang Intl.) - 35 min drive

Restaurants

  • ‪2068香辣虾 - ‬5 min walk
  • ‪悦宫ktv - ‬2 min walk
  • ‪潮尊牛丸火锅 - ‬4 min walk
  • ‪茗馨阁茶楼 - ‬2 min walk
  • ‪湖南土菜 - ‬2 min walk

About this property

Sheraton Xian Hotel

Luxury hotel with 3 restaurants and a full-service spa
At Sheraton Xian Hotel, guests enjoy a full-service spa, an indoor pool, and a 24-hour gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for CNY 400 per vehicle one way. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
48-inch TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include washing machines, iPod docks, and sitting areas. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shine Spa for Sheraton has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: CNY 165 per person
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bistro
  • Gate West Restaurant
  • Marco Polo Lounge
  • Tang Chinese Restaurant

Things to do

  • 24-hour gym
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Living room
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1991
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 48-inch TV with satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Washing machine
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CNY 368.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CNY 800 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 165 per person
  • Airport shuttle fee: CNY 400 per vehicle (one way)
  • Rollaway bed fee: CNY 368.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: noon—-6:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply). Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sheraton Hotel Xian
Sheraton Xian
Sheraton Xian Hotel
Xian Sheraton
Xian Sheraton Hotel
Sheraton Xi'An Hotel China/Shaanxi
Xi An Sheraton
Sheraton Xian Hotel Hotel
Sheraton Xian Hotel Xi'an
Sheraton Xian Hotel Hotel Xi'an

Frequently asked questions

Is free cancellation available at Sheraton Xian Hotel?

Sheraton Xian Hotel provides free cancellation on certain room rates. To learn more, review the cancellation policy on our site.

What is there to do around Sheraton Xian Hotel?

This hotel is situated in Lianhu within a short 15-minute walk of Sculptures of Silk Road. You'll also find Xi'an City Walls and Great Mosque of Xi'an within a short drive.

Is there parking available at Sheraton Xian Hotel?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking, electric car charging, and RV/bus/truck parking are also available.

Is there a spa available at Sheraton Xian Hotel?

Shine Spa for Sheraton is the hotel's spa and services include Swedish massages, hot stone massages, aromatherapy, and detox wraps.

Does Sheraton Xian Hotel include a casino?

No, Sheraton Xian Hotel doesn't have a casino.

Is there an indoor pool at Sheraton Xian Hotel?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 7:00 AM and 10:00 PM.

What do couples enjoy most about Sheraton Xian Hotel?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a garden-view restaurant.

Are there hot tubs at Sheraton Xian Hotel?

Yes, this hotel has a spa tub.

Does Sheraton Xian Hotel feature a restaurant that includes a breakfast menu?

Yes, Sheraton Xian Hotel has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sheraton Xian Hotel allow pets to stay for free?

No, pets aren't allowed at Sheraton Xian Hotel.

Are there connecting rooms at Sheraton Xian Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Sheraton Xian Hotel?

The closest major airport to Sheraton Xian Hotel is Xi'an (XIY-Xianyang Intl.), which is 20.8 mi away (35 minutes by car).

Are there rooms with balconies at Sheraton Xian Hotel?

No, there aren't any guestrooms with balconies at Sheraton Xian Hotel.

Does Sheraton Xian Hotel have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Sheraton Xian Hotel.

Sheraton Xian Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 39 out of 106 reviews
Rating 8 - Good. 46 out of 106 reviews
Rating 6 - Okay. 14 out of 106 reviews
Rating 4 - Poor. 4 out of 106 reviews
Rating 2 - Terrible. 3 out of 106 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

AKARI

Stayed 6 nights in Mar 2025

10/10 Excellent

drew

Liked: Property conditions & facilities
Away from most “attractions” simple taxi away. Nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Hong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

YUAN

Stayed 2 nights in Oct 2024

8/10 Good

BRIAN T, Hilo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It supposed to be a nonsmoking hotel but somebody smokes in the room and the smoke comes to my room.
Stayed 7 nights in Jun 2024

10/10 Excellent

Jennie

Stayed 3 nights in Jun 2024

10/10 Excellent

Maximiano, McAllen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and awesome buffet
Stayed 2 nights in Apr 2024

10/10 Excellent

Poh Kean

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Peijun

Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel,top services, great location. Friendly and obliging staff, will be back
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great 5 star hotel, top service, daily room services, only issue I have is the wifi does not working well in the day time
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Staff & service
Stayed 2 nights in Oct 2019

8/10 Good

Jussi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value but nothing supricing

I spent 4 nights on a business trip in this hotel, it was basic global chain resort with clean and nice rooms. The buffet breakfast and dinner opportunities in house brought ease since Xian is not that touristy place so other dinner options where not that close
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is good in this hotel, only one thing not 100% perfect is the location, it is a lille bit far from city center.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great services. Hotel is little outdated. Especially at the fitness center.
Stayed 3 nights in May 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing but great service!

great hotel experience. Very comfortable stay!
Stayed 5 nights in Apr 2019

8/10 Good

Chandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Arian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Everything was great except I couldn’t get the Wi-Fi to work.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly, Jerry Gao n Jennifer at biz lounge. My suite was spacious and clean. The bed was very comfortably bathroom spacious n bright. I will certainly come back. Wish they were more seafood at the buffet. Overall very happy, clean, smells great n lovely friendly people.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
One of my reasons for choosing the hotel was that it had a pool. I was disappointed when I arrived to find out that the pool was under maintenance for the duration of my stay. It would have been helpful to know before =hand that this was the case.
Stayed 6 nights in Nov 2018

8/10 Good

Lokadjaja

Actually it's nice hotel, good services, good & quite complete breakfast, nice interior of the room 7 comfort bed, very clean, good pool but not for the location
Stayed 3 nights in Nov 2018

8/10 Good

carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Short, Positive Review

Our stay was outstanding, in general, and regarding the hotel, OK. The issue with the hotel is it’s location, obviously something that can’t be remedied. Maybe as a business traveler this isn’t an issue, but as a tourist, the remote location is a negative. Otherwise, the ambiance and services at the hotel were very good and the price was great.
Stayed 3 nights in Oct 2018

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort

Clean Comfortable and Convenient

Im a regular at the sheraton. It's comfortable clean and convenient. Getting a taxi from there is a bit slow but that because of chimese taxis, not the hotel. Very good breakfast and very helpfull staff
Stayed 2 nights in Jun 2018

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