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Best Western Plus Waterfront Hotel

Property class: 2.5

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Photo gallery for Best Western Plus Waterfront Hotel

A hotel room with a large window offering a city skyline view, a flat-screen TV, a sofa, two armchairs, a small table, and a lamp.
A spacious lobby with a modern design, featuring a reception desk, seating area, and large windows offering views of the outside.
A hotel room with a bed, a desk, a TV, a sofa, and a view of the city.
A spacious hotel lobby with a patterned carpet, a seating area with chairs, and a reception desk.
A tall building with a modern design, a restaurant named 'River Room' at the base, and a distinctive logo on the facade.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
277 Riverside Drive West, Windsor, ON, N9A5K4
  • Place, Adventure Bay Family Water Park
    ‪2 min walk‬
  • Place, Chrysler Theatre
    ‪2 min walk‬
  • Place, Detroit Windsor Tunnel
    ‪8 min walk‬
  • Airport, Windsor, ON (YQG)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;Walk-in Shower)

A hotel room with a bed, a desk, a TV, a sofa, and a view of the city.

Suite, 1 King Bed, Refrigerator & Microwave, River View (Living Room;Walk-in Shower)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible, Bathtub

A hotel room with a bed, bedside table, lamp, TV, desk, and chair.

Standard Room, 1 Queen Bed, Mobility Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

A hotel room with a large window offering a city skyline view, a flat-screen TV, a sofa, two armchairs, a small table, and a lamp.

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator, River View

A hotel room with a large bed, a desk with a chair, a television, and a wardrobe.

Standard Room, 1 Queen Bed, Refrigerator, River View

8.6 out of 10
Excellent
(44 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator, River View

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard Room, 2 Queen Beds, Refrigerator, River View

8.0 out of 10
Very good
(68 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)

A hotel room with a bed, a nightstand with a lamp, a sofa, and a framed picture on the wall.

Standard Room, 1 Queen Bed, Refrigerator, River View (Panoramic View)

8.6 out of 10
Excellent
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, River View

A hotel room with a bed, bedside table, lamp, TV, desk, and chair.

Standard Room, 1 King Bed, Refrigerator, River View

9.0 out of 10
Wonderful
(53 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

A hotel room with a large bed, a desk, and a view of the water.

Standard Room, 1 King Bed, Refrigerator, River View (Panoramic View)

9.0 out of 10
Wonderful
(50 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, River View, Refrigerator, Flat Screen Television, High Speed Internet Access

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

A hotel room with a large bed, two bedside tables with lamps, a small table with a chair, and a view of the city through large windows.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

A hotel room with two beds, a desk, a chair, a TV, and a window with a view.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, Corner

A hotel room with a large window offering a city skyline view, a flat-screen TV, a sofa, two armchairs, a small table, and a lamp.

Suite, 1 King Bed, Refrigerator & Microwave, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

2 Queen Beds, Non-Smoking, River View, Refrigerator, Flat Screen Television, High Speed Internet Access

  • Sleeps 4
  • 2 Queen Beds

Accessible-1 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Windsor

Located in Downtown Windsor, Best Western Plus Waterfront Hotel is a leisurely stroll from popular sights such as Caesars Casino and Detroit Windsor Tunnel. This hotel has 305 rooms and welcomes guests with conveniences like a restaurant, an indoor pool, and a gym. It's connected to the convention center in central Windsor and also close to Comerica Park and Huntington Place.

What's nearby

  • Adventure Bay Family Water Park - 2 min walk - 0.1 miles
  • Chrysler Theatre - 2 min walk - 0.1 miles
  • Windsor Riverfront - 2 min walk - 0.1 miles
  • Caesars Casino - 7 min walk - 0.4 miles
  • Detroit Windsor Tunnel - 8 min walk - 0.5 miles

Getting around

  • Millender Center Station - 3 min drive
  • Windsor Station - 4 min drive
  • Windsor, ON (YQG) - 19 min drive

Restaurants

  • McDonald's
  • Legends Sports Bar at Caesars Windsor
  • ‪The Loose Goose Restopub & Lounge - ‬4 min walk
  • Victoria Latina Restaurant
  • ‪Hikari - ‬5 min walk

About this property

Best Western Plus Waterfront Hotel

At Best Western Plus Waterfront Hotel, guests enjoy features like an indoor pool, a gym, and a sauna. Self parking is offered for CAD 19.00 per day. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include free WiFi in public areas, express check-out, and a fireplace in the lobby.
Guests can expect WiFi and 42-inch LCD TVs with digital channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free local calls. Housekeeping is available once per stay.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Free WiFi
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CAD 21 to 21 for adults and CAD 21 to 21 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • River Room Restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • On the boardwalk/promenade
  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from July 7 2026 to August 30 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Sauna
  • Swimming pool

Guests will have access to the following alternate facilities during the renovation:

  • Health club
  • Indoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 30.00 per accommodation, per day, plus a deposit of CAD 30.00 per day
  • Dogs only
  • 1 total (40 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CAD 21 to 21 for adults, and CAD 21 to 21 for children
  • Self parking fee: CAD 19.00 per day (in/out privileges)
  • Pet deposit: CAD 30.00 per day
  • Pet fee: CAD 30.00 per accommodation, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Waterfront Downtown Windsor
Waterfront Hotel Downtown Windsor
Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel
Waterfront Hotel Downtown Windsor Ontario
Windsor Hilton Hotel
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel
Best Western Plus Waterfront Windsor
Best Western Plus Waterfront
Best Western Plus Waterfront Hotel Windsor, Ontario
Best Western Plus Waterfront Hotel Windsor
Best Western Plus Waterfront Hotel Hotel Windsor

Frequently asked questions

What can I see within easy reach of Best Western Plus Waterfront Hotel?

This hotel is situated in Downtown Windsor within a short 8-minute walk of Caesars Casino and also 13 minutes on foot from Detroit Windsor Tunnel. You'll also find Comerica Park and Hollywood Casino at Greektown within a short drive.

How much does it cost to stay at Best Western Plus Waterfront Hotel?

As of Aug 14, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Waterfront Hotel on Aug 23, 2026 start from $115, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Plus Waterfront Hotel?

Yes, parking is offered for CAD 19 per day with in/out privileges. Wheelchair-accessible parking is also available for guests.

Does Best Western Plus Waterfront Hotel include a casino?

No, Best Western Plus Waterfront Hotel doesn't have a casino.

Will I find an indoor pool at Best Western Plus Waterfront Hotel?

Yes, this hotel has an indoor pool.

Is Best Western Plus Waterfront Hotel a good place to stay for couples?

This waterfront hotel offers many amenities for couples such as a restaurant and an indoor pool with some guestrooms featuring a fireplace.

Are there hot tubs at Best Western Plus Waterfront Hotel?

No, but guests can enjoy a sauna at this hotel.

Does Best Western Plus Waterfront Hotel feature a restaurant that includes a breakfast menu?

Yes, Best Western Plus Waterfront Hotel serves buffet breakfast for a surcharge each morning at River Room Restaurant.

Will Best Western Plus Waterfront Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western Plus Waterfront Hotel for a fee of CAD 30.00 per accommodation, per day. A deposit of CAD 30.00 per day is collected.

Are there connecting rooms at Best Western Plus Waterfront Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Best Western Plus Waterfront Hotel?

The closest major airport to Best Western Plus Waterfront Hotel is Windsor, ON (YQG), which is 7.1 mi away (19 minutes by car). Another top airport is Detroit, MI (DET-Coleman A. Young Municipal), which is located 10.5 mi away (26-minute drive).

Are there rooms with balconies at Best Western Plus Waterfront Hotel?

No, there aren't any guestrooms with balconies at Best Western Plus Waterfront Hotel.

Best Western Plus Waterfront Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 630 out of 1185 reviews
Rating 8 - Good. 278 out of 1185 reviews
Rating 6 - Okay. 135 out of 1185 reviews
Rating 4 - Poor. 62 out of 1185 reviews
Rating 2 - Terrible. 80 out of 1185 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good location in the city
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Melita Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great during our stay!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Vic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and good location.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great stay, comfy bed, hot shower is all we needed for our overnight stay to go an event at the Coliseum.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and welcoming. We enjoyed our stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here at least once a month. The views are incredible, the rooms are clean and comfortable and the staff is always so welcoming.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, comfy beds, convenient location.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at this hotel multiple times great for the location and pricing. Hotel is a bit dated in some of the rooms and could use a facelift.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very clean
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Teague

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean updated nice hotel and staff were very nice. Only complaints were charging money for wifi and the pool was in the connected hotel next door and the water was very cold. Would definitely stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Real Beautiful Place to Visit. Staff are Top Notch and always Eager to make Your stay Enjoyable.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, friend staff, beautiful views, close to lots of restaurants with walking distance.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Lise-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and accommodating.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Darrell

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Stayed with toddlers and we all had a great time!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Blerine

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and the river views it’s stunning especially at night
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Danny

Liked: Cleanliness, amenities, property conditions & facilities
Very kind and nice stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the staff was very friendly and professional. Zero issues checking in or during the stay.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. The suite overlooking the water was awesome. Pool was closed but we had access to the pool in the connected hotel.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Isack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Ronald

Conveniently located by the international bus terminal in local Metro transportation center
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Great room and service.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place Beautiful View
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Nelle

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience overall. Will stay again.
Stayed 1 night in Mar 2026