Hilton Garden Inn Watertown/Thousand Islands

3.0 star property
Hotel in Watertown with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hilton Garden Inn Watertown/Thousand Islands

Exterior
Daily full breakfast (USD 15.95 per person)
Reception
Courtyard
Reception

Popular amenities

  • Bar
  • Room service
  • Gym

Explore the area

Map
1290 Arsenal Street, Watertown, NY, 13601
  • Salmon Run Mall
    ‪15 min walk‬
  • Jefferson Community College
    ‪4 min drive‬
  • Samaritan Medical Center
    ‪5 min drive‬
  • Watertown, NY (ART-Watertown Intl.)
    ‪8 min drive‬

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Room options

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(26 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Drinks & Snacks)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Business Suite, 1 King Bed

  • 240 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(12 reviews)
  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Watertown

Hilton Garden Inn Watertown/Thousand Islands places you within a mile (2 km) of Salmon Run Mall and Regal Salmon Run. This 3-star hotel welcomes guests with 136 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Salmon Run Mall - 15 min walk - 0.8 miles
  • Kostyk Field - 4 min drive - 1.6 miles
  • Jefferson Community College - 4 min drive - 2.3 miles
  • Samaritan Medical Center - 5 min drive - 2.1 miles
  • Fort Drum - 15 min drive - 13.7 miles

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 8 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Texas Roadhouse - ‬13 min walk
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Olive Garden - ‬11 min walk

About this property

Hilton Garden Inn Watertown/Thousand Islands

Hotel in Watertown with a fitness center and a 24-hour front desk
Guests staying at Hilton Garden Inn Watertown/Thousand Islands enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a hot tub, meeting rooms, and a conference center.
Guests can expect 37-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Other amenities include refrigerators, microwaves, and coffee makers.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, German

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 11:30 AM for a fee: USD 15.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Grille

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference center (6,351 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay
  • Dogs and cats only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 15.95 for adults and USD 6.95 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Thousand Islands
Hilton Garden Inn Watertown Thousand Islands
Hilton Garden Thousand Islands
Hilton Garden Watertown Thousand Islands
Hilton Garden Inn Watertown/Thousand Islands Watertown
Hilton Garden Watertown/Thousand Islands Watertown
Hilton Garden Watertown/Thousand Islands
Hilton Garn WatertownThousand
Hilton Garden Inn Watertown/Thousand Islands Hotel
Hilton Garden Inn Watertown/Thousand Islands Watertown
Hilton Garden Inn Watertown/Thousand Islands Hotel Watertown

Frequently asked questions

Is free cancellation available at Hilton Garden Inn Watertown/Thousand Islands?

Hilton Garden Inn Watertown/Thousand Islands provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to do around Hilton Garden Inn Watertown/Thousand Islands?

This hotel is located in Watertown, a short 15-minute walk from Salmon Run Mall and also 16 minutes on foot from Regal Salmon Run. You'll also find Thompson Park and Sci-Tech Center of Northern New York within a short drive.

Is there parking available at Hilton Garden Inn Watertown/Thousand Islands?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and RV/bus/truck parking are also available.

Does Hilton Garden Inn Watertown/Thousand Islands have a casino at the property?

No, Hilton Garden Inn Watertown/Thousand Islands doesn't have a casino.

Is there an indoor pool at Hilton Garden Inn Watertown/Thousand Islands?

Yes, this hotel has an indoor pool along with a hot tub.

Is Hilton Garden Inn Watertown/Thousand Islands a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Hilton Garden Inn Watertown/Thousand Islands?

Yes, guests can enjoy a spa tub at this hotel.

Does Hilton Garden Inn Watertown/Thousand Islands have a restaurant that serves breakfast?

Yes, Hilton Garden Inn Watertown/Thousand Islands serves a full breakfast for a surcharge each morning at The Grille.

Does Hilton Garden Inn Watertown/Thousand Islands allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton Garden Inn Watertown/Thousand Islands for a fee of USD 75 per accommodation, per stay.

Does Hilton Garden Inn Watertown/Thousand Islands have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Hilton Garden Inn Watertown/Thousand Islands?

The closest major airport to Hilton Garden Inn Watertown/Thousand Islands is Watertown, NY (ART-Watertown Intl.), which is 5.2 mi away (8 minutes by car).

Are there rooms with balconies that I can book at Hilton Garden Inn Watertown/Thousand Islands?

No, there aren't any guestrooms with balconies at Hilton Garden Inn Watertown/Thousand Islands.

Does Hilton Garden Inn Watertown/Thousand Islands host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Hilton Garden Inn Watertown/Thousand Islands.

Hilton Garden Inn Watertown/Thousand Islands Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 634 out of 950 reviews
Rating 8 - Good. 231 out of 950 reviews
Rating 6 - Okay. 52 out of 950 reviews
Rating 4 - Poor. 20 out of 950 reviews
Rating 2 - Terrible. 13 out of 950 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

billy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff ! Nice location close to shopping and restaurants
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Excellent staff and great restaurant!
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely Will Stay Again

The employees were all so friendly and helpful. We had a wonderful stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Always enjoy my staff
Stayed 1 night in Mar 2025

8/10 Good

Shayna

Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Deanne

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly
Stayed 2 nights in Feb 2025

10/10 Excellent

Brittany

Stayed 1 night in Jan 2025

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph, Foresters Falls

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having a restaurant in the hotel was wonderful. Food was excellent and staff friendly and professional.
Stayed 1 night in Jan 2025

10/10 Excellent

Christina

Stayed 1 night in Jan 2025

10/10 Excellent

lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Oct 2024

10/10 Excellent

Arlo

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and quiet enjoy the jetted tub in the room
Stayed 1 night in Dec 2024

10/10 Excellent

audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Barbara, Simpsonville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved having the restaurant right on site, easy parking and Starbucks just a short walk away! Very clean and up to date property.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jean

Stayed 3 nights in Nov 2024

10/10 Excellent

Carla

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I recently stayed at the Hilton, Watertown NY and had an exceptional experience. The hotel’s ambiance was inviting, and the staff provided outstanding service from check-in to check-out.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kaitlyn

Traveled with family
Stayed 1 night in Dec 2024