Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

2.5 star property
Hotel in Watertown with an indoor pool and free breakfast

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

Exterior
Standard Room, 1 King Bed, Jetted Tub | In-room safe, desk, iron/ironing board, free cribs/infant beds
Free daily continental breakfast
Exterior
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1290 Arsenal St, Watertown, NY, 13601
  • Place, Salmon Run Mall
    ‪18 min walk‬
  • Place, Jefferson Community College
    ‪1 min drive‬
  • Place, Regal Salmon Run
    ‪1 min drive‬
  • Airport, Watertown, NY (ART-Watertown Intl.)
    ‪6 min drive‬

Room options

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(75 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Jetted Tub

7.4 out of 10
Good
(3 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(48 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Hearing Accessible (Mobility, Roll-In Shower)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(12 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Watertown

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG is located within a mile (2 km) of Salmon Run Mall and Regal Salmon Run. This 115-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Salmon Run Mall - 18 min walk - 1.0 mile
  • Jefferson Community College - 1 min drive - 1.6 miles
  • Regal Salmon Run - 1 min drive - 0.5 miles
  • Kostyk Field - 2 min drive - 2.1 miles
  • Fort Drum - 11 min drive - 13.2 miles

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 10 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Chick-fil-A - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Salmon Run Mall Food Court - ‬4 min drive
  • ‪Dunkin' - ‬6 min walk

About this property

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

Hotel in Watertown with an indoor pool and free breakfast
Guests of Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG enjoy an indoor pool, free WiFi in public areas, and a business center. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include a computer station, express check-out, and free newspapers.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 4:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Hotel Suites Watertown Thousand Island
Holiday Inn Express Hotel Island
Holiday Inn Express Island
Express Watertown Thousand
Holiday Inn Express Hotel Suites Watertown Thousand Island

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

As of Feb 15, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG on Feb 16, 2026 start from $124.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

This hotel is located in Watertown, close to Salmon Run Mall, New York State Zoo at Thompson Park, and Thompson Park. You'll also find Regal Salmon Run and Kostyk Field within a short drive.

Is parking available on site at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG have a casino at the property?

No, Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

Yes, this hotel has an indoor pool.

What amenities will couples enjoy at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

Couples staying at this hotel will appreciate amenities like an indoor pool and a restaurant plus some guestrooms include jetted bathtubs.

Are there hot tubs at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG serves free continental breakfast each morning from its restaurant.

Will Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG.

Are there connecting rooms at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

The closest major airport to Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG is Watertown, NY (ART-Watertown Intl.), which is 5.5 mi away (10 minutes by car).

Are there rooms with balconies at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG.

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 706 out of 1000 reviews
Rating 8 - Good. 217 out of 1000 reviews
Rating 6 - Okay. 51 out of 1000 reviews
Rating 4 - Poor. 14 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Melissa

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Ratko

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Very clean. Very nice rooms with all necessary amenities. Nice continental breakfast. Courteous staff. Recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great the staff was so great highly recommend
Stayed 2 nights in Nov 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Stayed 2 nights in Nov 2025

8/10 Good

Yannick

Stayed 1 night in Nov 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Suzan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is awesome! Clean, comfortable rooms! Friendly staff, great breakfast choices. It is conveniently located right off 81!!!!!
Stayed 1 night in Nov 2025

8/10 Good

Mark

Liked: Cleanliness, amenities
Good peeps
Stayed 1 night in Nov 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms courteous service and good breakfast selections.
Stayed 4 nights in Nov 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities
Very nice breakfast, great room, terrific bed & pillows.
Stayed 1 night in Oct 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was lovely and my grandaughter had the pool to herself. All staff very pleasant and helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, staff was great and very good breakfast (a lot of choices)
Stayed 2 nights in Oct 2025

10/10 Excellent

Beth

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Do not hesitate staying here. The room was spotless, very comfortable bed, friendly staff and an amazing hot breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Alexandra

Stayed 1 night in Nov 2025

10/10 Excellent

George

Stayed 1 night in Nov 2025

10/10 Excellent

Dreama

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Oct 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and ladies at desk was awesome
Stayed 5 nights in Oct 2025

10/10 Excellent

Danielle

Stayed 1 night in Oct 2025

4/10 Poor

edward

Business traveler
The staff was very good but had an issue with fleas in my bed which caused bites all over my legs ankles and neck. When I address this issue they moved me to another room.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jack

Traveled with partner
Liked: Amenities, property conditions & facilities
Clean room, good breakfast and kind staff
Stayed 1 night in Nov 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the holiday inn...thanks for makeing it feel like home
Stayed 1 night in Nov 2025

8/10 Good

Bruce

Stayed 1 night in Oct 2025

10/10 Excellent

Emila

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and had everything we needed. The staff went above and beyond getting milk for our tea when it wasn't readily available or during nirmal hours. They were courteous and friendly. The hotel couldnt be in a better location for shopping and restaurants in walking distance. Would recommend hughly fir a couple, friends shopping weekend or fanilies with children. Beautiful clean pool and wonderful hot breakfast included!
Stayed 1 night in Oct 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
This is my go to hotel in Watertown. My 3rd or 4th time staying here. Nice location, attentive and courteous staff, breakfast, 24/7 coffee, and very clean facility.
Stayed 2 nights in Oct 2025