Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

2.5 star property
Hotel in Watertown with free breakfast and a 24-hour front desk

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Photo gallery for Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

Exterior
Exterior
Indoor pool
Free daily continental breakfast
Room (Specialty) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping

Explore the area

View in a map
1290 Arsenal St, Watertown, NY, 13601
  • Place, Salmon Run Mall
    ‪20 min walk‬
  • Place, Jefferson Community College
    ‪3 min drive‬
  • Place, Samaritan Medical Center
    ‪6 min drive‬
  • Airport, Watertown, NY (ART-Watertown Intl.)
    ‪8 min drive‬

Room options

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(69 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 248 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Jetted Tub

7.4 out of 10
Good
(3 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(41 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Hearing Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

8.6 out of 10
Excellent
(11 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Communications)

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Watertown

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG is located within a mile (2 km) of Salmon Run Mall and Regal Salmon Run. This 115-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Salmon Run Mall - 20 min walk - 1.1 miles
  • Jefferson Community College - 3 min drive - 1.8 miles
  • Kostyk Field - 3 min drive - 2.3 miles
  • Samaritan Medical Center - 6 min drive - 3.4 miles
  • Fort Drum - 14 min drive - 13.2 miles

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 10 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Chick-fil-A - ‬3 min walk
  • ‪Lotus Restaurant - ‬8 min walk
  • ‪Tim Hortons - ‬3 min drive

About this property

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

Hotel in Watertown with free breakfast and a 24-hour front desk
Guests of Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG enjoy an indoor pool, free WiFi in public areas, and a business center. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a computer station, express check-out, and free newspapers.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 4:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Hotel Suites Watertown Thousand Island
Holiday Inn Express Hotel Island
Holiday Inn Express Island
Express Watertown Thousand
Holiday Inn Express Hotel Suites Watertown Thousand Island

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see near Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

This hotel is located in Watertown, close to Salmon Run Mall, Thompson Park, and Sci-Tech Center of Northern New York. You'll also find New York State Zoo at Thompson Park and Regal Salmon Run within a short drive.

Will I be able to park at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG have a casino at the property?

No, Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

Yes, this hotel has an indoor pool.

Is Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like an indoor pool and a restaurant plus some guestrooms include jetted bathtubs.

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG serves free continental breakfast each morning from its restaurant.

Will Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG.

Are there connecting rooms at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

The closest major airport to Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG is Watertown, NY (ART-Watertown Intl.), which is 5.5 mi away (10 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

No, at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG, there aren't any guestrooms that list a balcony.

Reviews

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 697 out of 1000 reviews
Rating 8 - Good. 221 out of 1000 reviews
Rating 6 - Okay. 55 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

Reviews

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good location near amenities
Stayed 1 night in Jul 2025

10/10 Excellent

patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great
Stayed 1 night in Jun 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Jacuzzi is worth it.

The Jacuzzi tub room was awesome!
Stayed 2 nights in Jul 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Suzanne

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Breakfast. Beds Pleasant employees
Stayed 1 night in Jun 2025

10/10 Excellent

Irina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Stayed 2 nights in Jun 2025

10/10 Excellent

Griffin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jill

Stayed 1 night in Jun 2025

10/10 Excellent

Kevin, Mountain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Linda G

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful & room comfortable
Stayed 2 nights in Jun 2025

10/10 Excellent

Becky

Liked: Cleanliness, property conditions & facilities
Room was clean and breakfast was great. Staff are pleasant.
Stayed 1 night in Jun 2025

8/10 Good

Jean

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

LOUIS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Simon

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay.

Room was very clean and smelled good. The staff were all friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

JOSE

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025

10/10 Excellent

Abigail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the cleanest hotels I’ve stayed in. Great breakfast!
Stayed 1 night in May 2025

6/10 Okay

Joanne

Disliked: Property conditions & facilities

It’ll do.

Hotel is located in a decent place, close to lots, bed was comfy, room was decent, however the whole place is outdated, elevator is not quick, jet tub in room worked, super dated as was the pool, definitely in need of upgrading
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness
Stayed 2 nights in May 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in easy, good hotel.
Stayed 1 night in May 2025

8/10 Good

MARIE

Stayed 1 night in May 2025

10/10 Excellent

Victoria

Liked: Cleanliness
Stayed 2 nights in May 2025