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Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

2.5 star property
Hotel in Watertown with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

Exterior
Exterior
Standard Room, 1 King Bed, Jetted Tub | In-room safe, desk, iron/ironing board, free cribs/infant beds
Free daily continental breakfast
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1290 Arsenal St, Watertown, NY, 13601
  • Place, Salmon Run Mall
    ‪18 min walk‬
  • Place, Jefferson Community College
    ‪1 min drive‬
  • Place, Kostyk Field
    ‪2 min drive‬
  • Airport, Watertown, NY (ART-Watertown Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(75 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • 248 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Jetted Tub

7.4 out of 10
Good
(3 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(47 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Hearing Accessible (Mobility, Roll-In Shower)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(12 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Communications)

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Watertown

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG is located within a mile (2 km) of Salmon Run Mall and Regal Salmon Run. This 115-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Salmon Run Mall - 18 min walk - 1.0 mile
  • Jefferson Community College - 1 min drive - 1.6 miles
  • Regal Salmon Run - 1 min drive - 0.5 miles
  • Kostyk Field - 2 min drive - 2.1 miles
  • Fort Drum - 11 min drive - 13.2 miles

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 10 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Chick-fil-A - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Salmon Run Mall Food Court - ‬4 min drive
  • ‪Dunkin' - ‬6 min walk

About this property

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

Hotel in Watertown with free breakfast and a 24-hour front desk
Guests of Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG enjoy an indoor pool, free WiFi in public areas, and a business center. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include a computer station, express check-out, and free newspapers.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 4:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Hotel Suites Watertown Thousand Island
Holiday Inn Express Hotel Island
Holiday Inn Express Island
Express Watertown Thousand
Holiday Inn Express Hotel Suites Watertown Thousand Island

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

As of Jan 19, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG on Jan 29, 2026 start from $100.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

This hotel is located in Watertown, close to Salmon Run Mall, Dry Hill Ski Area, and Thompson Park. You'll also find Black River and New York State Zoo at Thompson Park within a short drive.

Is parking available on site at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG have a casino at the property?

No, Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

Yes, this hotel has an indoor pool.

Is Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG good for couples?

Couples staying at this hotel will appreciate amenities like an indoor pool and a restaurant plus some guestrooms include jetted bathtubs.

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG serves free continental breakfast each morning from its restaurant.

Will Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG.

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

The closest major airport to Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG is Watertown, NY (ART-Watertown Intl.), which is 5.5 mi away (10 minutes by car).

Are there rooms with balconies at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG.

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 712 out of 1008 reviews
Rating 8 - Good. 219 out of 1008 reviews
Rating 6 - Okay. 51 out of 1008 reviews
Rating 4 - Poor. 14 out of 1008 reviews
Rating 2 - Terrible. 12 out of 1008 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Melissa

Liked: Cleanliness
Stayed 1 night in Dec 2025

10/10 Excellent

Ratko

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Very clean. Very nice rooms with all necessary amenities. Nice continental breakfast. Courteous staff. Recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

Jayna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful check in staff and kitchen hostess. Difficulty in adjusting heat. After telling staff they said an app needs to be used to bypass a pre-programmed setting. I guess we should’ve called the front desk that evening when we were struggling instead of letting them know at checkout.
Stayed 1 night in Oct 2025

8/10 Good

Jerit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Only thing was house keeping knocked on the door around 8:10am. We were still sleeping
Stayed 2 nights in Oct 2025

8/10 Good

David

Stayed 1 night in Oct 2025

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable room, friendly staff. Breakfast was okay.
Stayed 1 night in Oct 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Mansour

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast
Stayed 1 night in Oct 2025

2/10 Terrible

Shelley

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

kimberly

Stayed 1 night in Oct 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Very clean and comfortable, excellent buffet breakfast, many healthy options
Stayed 1 night in Oct 2025

10/10 Excellent

jordie

Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Stayed 2 nights in Oct 2025

8/10 Good

LEON

Stayed 1 night in Oct 2025

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly Room was clean and comfortable Breakfast had a lot to offer
Stayed 2 nights in Oct 2025

8/10 Good

Jerian, Croghan

Stayed 1 night in Oct 2025

2/10 Terrible

maryna, chicago

Stayed 1 night in Oct 2025

10/10 Excellent

William

Traveled with family
Clean, hot breakfast, kind staff. Great location walking distance to restaurants
Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, well-appointed and convenient to I-81, shops and restaurants. Good breakfast, coffee, and fresh bake cookies (evening). Friendly staff!
Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and everything we could possibly need for a great experience
Stayed 1 night in Oct 2025

10/10 Excellent

Heather, Spokane Valley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The staff was welcoming and great, the room was clean, quiet and the breakfast was fantastic! Everything was close by and easy to access. Wouod highly recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly. Beds are comfortable and hotel is clean.
Stayed 1 night in Oct 2025

10/10 Excellent

Joshua

Stayed 1 night in Sep 2025

10/10 Excellent

Patrick

Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean, the breakfast was very good as well.
Stayed 1 night in Sep 2025

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