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Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

Property class: 2.5

Choose dates to view prices

Photo gallery for Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

Exterior
Indoor pool
Free daily continental breakfast
Standard Room, 1 King Bed, Jetted Tub | In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1290 Arsenal St, Watertown, NY, 13601
  • Place, Salmon Run Mall
    ‪18 min walk‬
  • Place, Jefferson Community College
    ‪1 min drive‬
  • Place, Regal Salmon Run
    ‪1 min drive‬
  • Airport, Watertown, NY (ART-Watertown Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(78 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Jetted Tub

7.4 out of 10
Good
(3 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(51 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(17 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Hearing Accessible (Mobility, Roll-In Shower)

7.0 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Standard Room, 1 King Bed, Accessible (Communications) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

8.8 out of 10
Excellent
(12 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Communications)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Watertown

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG is located within a mile (2 km) of Salmon Run Mall and Regal Salmon Run. This 115-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Salmon Run Mall - 18 min walk - 1.0 mile
  • Jefferson Community College - 1 min drive - 1.6 miles
  • Regal Salmon Run - 1 min drive - 0.5 miles
  • Kostyk Field - 2 min drive - 2.1 miles
  • Fort Drum - 11 min drive - 13.2 miles

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 10 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Chick-fil-A - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Salmon Run Mall Food Court - ‬4 min drive
  • ‪Red Robin - ‬15 min walk

About this property

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

Guests of Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG enjoy an indoor pool, free WiFi in public areas, and a business center. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include a computer station, express check-out, and free newspapers.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Recreational amenities at the hotel include an indoor pool.

Similar properties

Exterior
Ramada by Wyndham Watertown/Thousand Islands NY
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  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
8.0 out of 10, Very Good, 1,030 reviews
$71 nightly
The price is $79
May 10 - May 11
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 4:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Hotel Suites Watertown Thousand Island
Holiday Inn Express Hotel Island
Holiday Inn Express Island
Express Watertown Thousand
Holiday Inn Express Hotel Suites Watertown Thousand Island

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG offers free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

As of Apr 9, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG on Apr 12, 2026 start from $131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

This hotel is located in Watertown, close to Salmon Run Mall, Regal Salmon Run, and New York State Zoo at Thompson Park. You'll also find Black River and Kostyk Field within a short drive.

Is parking available on site at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

Yes, self parking is offered for free at the hotel.

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG have a casino at the property?

No, Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

Yes, this hotel has an indoor pool.

Is Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG good for couples?

Couples staying at this hotel will appreciate amenities like an indoor pool and a restaurant plus some guestrooms include jetted bathtubs.

Are there hot tubs at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG serves free continental breakfast each morning from its restaurant.

Will Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG.

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

The closest major airport to Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG is Watertown, NY (ART-Watertown Intl.), which is 5.5 mi away (10 minutes by car).

Are there rooms with balconies at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG.

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 706 out of 1001 reviews
Rating 8 - Good. 217 out of 1001 reviews
Rating 6 - Okay. 51 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Kara

Stayed 1 night in Dec 2025

8/10 Good

Kaushik Reddy

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Jan 2026

10/10 Excellent

Brandy

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very kind
Stayed 1 night in Jan 2026

8/10 Good

Tina

Liked: Cleanliness, staff & service, amenities
Room was clean although seemed dated and was very dark even with all lights on. We had a king suite and it was very small. Had a bit of a wait at check in even though I was the only one there, the worker was just busy doing something else. The hotel is at a great location.
Stayed 1 night in Jan 2026

6/10 Okay

Stefanie

Traveled with family
Liked: Cleanliness
Our first night the guest next to ours were very loud and were banging on the wall and the window causing us to be awake until almost 2am. We have a child so we were nervous to report. Aswell their pool was out of order for our entire stay, we were able to us the Hilton pool but walking over in the winter was not enjoyable. Staff were very welcoming and nice and breakfast was very good.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kelly

Stayed 1 night in Sep 2025

10/10 Excellent

Judith

Liked: Cleanliness
Everything is great, most of all the lovely staff. the room is comfortable, clean, & has everything we need.
Stayed 1 night in Dec 2025

8/10 Good

Melissa

Liked: Cleanliness
Stayed 1 night in Dec 2025

6/10 Okay

Sherry, Trenton

Stayed 2 nights in Dec 2025

10/10 Excellent

Angel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were nice and super helpful! The room was clean super spotless. I had a great experience overall and would definitely recommend it to anyone looking for a place to stay in the area.
Stayed 1 night in Dec 2025

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 1 night in Dec 2025

10/10 Excellent

Shalamaar

Stayed 1 night in Dec 2025

8/10 Good

Cyril

Stayed 1 night in Dec 2025

10/10 Excellent

Nathan

Stayed 4 nights in Dec 2025

8/10 Good

Renee

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everyone was nice, room was good
Stayed 3 nights in Dec 2025

10/10 Excellent

Colin

Stayed 1 night in Dec 2025

10/10 Excellent

Ratko

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Very clean. Very nice rooms with all necessary amenities. Nice continental breakfast. Courteous staff. Recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

Mallory

Stayed 1 night in Dec 2025

10/10 Excellent

kristy

The hotel was staffed by a very friendly gentleman who appreciated my humor about Upstate New York weather having been two previous places noted for extreme heat, little snow and lots of rain. The room featured an interesting optical illusion which made the jacuzzi thing a sweet surprise from my future husband. We have a thing about jacuzzi tubs. It was sweet remainder of his memory about things that matter.
Stayed 1 night in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Yes, room was spotless and staff was exceptional.
Stayed 2 nights in Dec 2025

10/10 Excellent

Dolores

The room was great. The employees were great
Stayed 1 night in Dec 2025

8/10 Good

Janneke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was largely good, except for a very loud drone sound coming from....somewhere? Really appreciated the EV charging right in the parking lot--excellent!
Stayed 1 night in Dec 2025

10/10 Excellent

Mary

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Breakfast was excellent with many choices
Stayed 2 nights in Dec 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

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