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Recent guest reviews

Pillows were way too small. One bed was hard as a rock and the other was too soft. Decent for the price but they also should have fans in the bathroom. The vent in the shower was filthy.

Staff at check in and check out very pleasant and welcoming, as well as staff in the breakfast area. Our suite was very clean and comfortable. Only thing we didn't like - no instructions in room on how to operate tvs - we weren't able to change the channels. This would be a helpful thing to add. Not a big enough deal to change the fact that our stay was very pleasant, would recommend and would stay here again.

N/A

Very good staff but each room need maintenance something & something wrong! Like bathrooms drain problem. Bathroom door squeak, doors not operate well, ac units very noisy! Swimming pools dirty !!

The check in and out process very easy, close to many restaurants and the hotel was nicely updated. Our room was clean and very tidy. Elevator was terribly slow, hotel had a slight odor, but someone mentioned that burnt something in the microwave. Staff was great and overall I'd stay again.

There were problems with using the pool. They closed it 3 hours earlier than advertised & never said anywhere that you have to reserve a time slot & then you only get 1/2 hour. My child with special needs was very upset and when I tried to explain it to the staff they didn't care. The AC wasn't working- in JUNE- & all they did was bypass it. There was 1 person working the front desk, cleaning the pool area, & cleaning the rooms. Her only reason for everything was COVID. Its not an excuse.

Reasonable priced. Friendly staff. Clean comfortable rooms. Good value for the money.

You guys are awesome, just wish the pool was open.

Great breakfast and the rooms where very clean. All staff there are very friendly.

A clean nice place to stay. I didn't have any issues during my stay there. The night desk clerk on Sunday evening was a little on the unfriendly and sarcastic side compared to all the other associates that I had interacted with throughout my stay.

friendly very accomadating nice room good breakfast

The room was clean and comfortable, the breakfast was good with a lot of choices! We did not use the pool, but we saw few kids having fun. We did use the fitness room, only "complain": the program in the stationary bike was not working and I wasn't able to set the workout. I would stay here again!

This property has no baby changing stations in the lobby restrooms. I was told to change my two year old on a dining table in the lobby breakfast area!

We were very impressed with the cleanliness of the entire hotel.

The room was very quiet. The beds were comfortable. Breakfast has a good variety.

Commerce Park Drive Watertown NY

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Comfort Inn & Suites Watertown - 1000 Islands places you within a mile (2 km) of popular attractions like Salmon Run Mall and Jefferson Community College. This 135-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM.


Rooms

All 135 rooms feature iPod docks, microwaves, and refrigerators. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free weekday newspapers, and free local calls. Housekeeping is available on request.


Property features

Guests of Comfort Inn & Suites Watertown - 1000 Islands have access to an indoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Comfort Inn & Suites Watertown - 1000 Islands

Everyone (14) Couples (4) Family (15)
4
Friends

Pillows were way too small. One bed was hard as a rock and the other was too soft. Decent for the price but they also should have fans in the bathroom. The vent in the shower was filthy.

By on Dec 13, 2021

Review comment responded on Dec 21, 2021

Hello Maggie, Thank you for letting us know about these items on which we can improve to make your next stay even better. We truly hope you will come and see us again.

5
Family

Staff at check in and check out very pleasant and welcoming, as well as staff in the breakfast area. Our suite was very clean and comfortable. Only thing we didn't like - no instructions in room on how to operate tvs - we weren't able to change the channels. This would be a helpful thing to add. Not a big enough deal to change the fact that our stay was very pleasant, would recommend and would stay here again.

By on Nov 25, 2021

Review comment responded on Dec 20, 2021

Hi Denise, Thank you for the feedback. I have shared it with our guest services team so that they may better serve our guests in the future.

5
Everyone

By on Sep 26, 2021

4
Family Partner Couples

N/A

By on Sep 6, 2021

3
Family

Very good staff but each room need maintenance something & something wrong! Like bathrooms drain problem. Bathroom door squeak, doors not operate well, ac units very noisy! Swimming pools dirty !!

By on Aug 19, 2021

3
Family

The check in and out process very easy, close to many restaurants and the hotel was nicely updated. Our room was clean and very tidy. Elevator was terribly slow, hotel had a slight odor, but someone mentioned that burnt something in the microwave. Staff was great and overall I'd stay again.

By on Jul 12, 2021

3
Family with small children

There were problems with using the pool. They closed it 3 hours earlier than advertised & never said anywhere that you have to reserve a time slot & then you only get 1/2 hour. My child with special needs was very upset and when I tried to explain it to the staff they didn't care. The AC wasn't working- in JUNE- & all they did was bypass it. There was 1 person working the front desk, cleaning the pool area, & cleaning the rooms. Her only reason for everything was COVID. Its not an excuse.

By on Jul 7, 2021

5
Partner Couples Family

Reasonable priced. Friendly staff. Clean comfortable rooms. Good value for the money.

By on Apr 4, 2021

5
Everyone

You guys are awesome, just wish the pool was open.

By on Mar 26, 2021

4
Everyone

By on Dec 18, 2020

Review comment responded on Jan 14, 2021

Thank you for the rating William. We will work hard for that five on your net visit.

Comfort Inn & Suites Watertown - 1000 Islands

110 Commerce Park Drive, Watertown, NY 13601
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