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Recent guest reviews

I was a late check-in. Room was cold when checking in, had to wait for room to warm up before I could go to sleep, and even then, the bed was still cold. Bath tub had a slow drain, so when you take a shower, you’re standing in inch deep water.

Very convenient to Route 81 and Salmon Run Mall. Facility is a bit run down, but rooms are clean.

Lots of amenities, and the staff was excellent ....... always treated with a smile and professionalism.

Tessney the front desk staff member was overworked (they were understaffed) she was polite and professional and tried her best. Room was dirty - 1 bed unchanged from prior guest. Dirty linen and Trash over ice machine x 3 days, Breakfast was lacking all around - short staffed, no coffee, silverware, empty chafing dishes (no refills). Lobby furniture run down -needed updating.

Excellent location just besides highway, it was easy to get in and get out. Staff were good and breakfast was excellent. Overall it was a good experience. One note: Check the towels before use as we found a small red spider.

It was a lovely hotel- only complaint was the coffee could have been tastier!

No problems. I enjoyed my stay. Conveniently located to highway and shopping centers.

the only uncomfortable experience was that the drainage to the bathtub was very slow. Reported it to management and it was taken care of.

Banquet for reunion was very well done. Food was good, very attentive staff, etc. I could see that some updates had been done in the hotel. Our room was ok.

When we walked into our first room, there was a moldy odor. We were given a new room, which was fine. We were disappointed in the restaurant. Staff, however, was very friendly and helpful.

The first room we entered had never been cleaned or bedding changed since previous guest. Situation was rectified.

Easy to get too, close too shopping and good places to eat

There was a painter in our room when we walked in.. There was dry urine on the seat, the sink leaked, the tub was clocked and the air conditioner quit 3 hours into the night... my child was sleeping so it was too late to do anything about it

Adequate. Nothing bad, but nothing special. We would use this motel again, if circumstances took us through Watertown.

The hotel appeared to be very old and in need of some upgrades, the shower head was loose and was to low for a 6 foot tall person. It would have been nice to have had a small refrigerator in the room as well.

We thought it was very dated. Needs. Reno room and hallways were dirty the lobby was good and the gym was awful

Hotel was easy to find and had many choices for restaurants nearby. Beds were comfortable and quiet.

booked a room with 2 queenbeds.the room was dark and very damp,the carpet and the bedding,was not a enjoyable sleep.we though breakfast was included but was quickly told,no voucher no breakfast.would i stay here again no.for $132 a night i expected more. that has put me off ramada's !! location was good right of the hyw

Place could use an update but great location for shopping. Central to everywhere.

NY State Rt 3 Watertown NY

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Ramada by Wyndham Watertown places you next to Salmon Run Mall and within 2 miles (3 km) of Jefferson Community College. This 145-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:30 AM. This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room.


Rooms

TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include refrigerators, microwaves, and coffee makers.


Property features

At Ramada by Wyndham Watertown, guests have access to a gym, free WiFi in public areas, and conference space. There's free parking, as well as a free airport shuttle during limited hours. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a business center, a seasonal outdoor pool, and an arcade/game room.

Room options

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

1 Queen Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Guest reviews for Ramada by Wyndham Watertown

Everyone (5) Couples (8) Business (3) Family (11) Other (3) Friends (2)
3
Business Business

I was a late check-in. Room was cold when checking in, had to wait for room to warm up before I could go to sleep, and even then, the bed was still cold. Bath tub had a slow drain, so when you take a shower, you’re standing in inch deep water.

By on Mar 8, 2022

Review comment responded on Mar 14, 2022

Gary I am sorry to hear you had some issues. We appreciate you letting us know so we can hopefully avoid them in the future. On behalf of my staff, I apologize, and I will pass on your comments to them.

5
Family

Very convenient to Route 81 and Salmon Run Mall. Facility is a bit run down, but rooms are clean.

By , from Atlantic Beach on Aug 29, 2021

Review comment responded on Aug 30, 2021

Thank you for taking the time to write a review, we appreciate your comments. We started our renovations before covid hit and will work on finishing them this fall. I will pass on your comments to our staff. Thank you for being our guest!

5
Everyone

Lots of amenities, and the staff was excellent ....... always treated with a smile and professionalism.

By on Aug 5, 2021

Review comment responded on Aug 5, 2021

Thank you for your kind words, we appreciate it and I will pass on your comments to my staff. We know you have choices so we try our best to make your stay enjoyable.

2
Family

Tessney the front desk staff member was overworked (they were understaffed) she was polite and professional and tried her best. Room was dirty - 1 bed unchanged from prior guest. Dirty linen and Trash over ice machine x 3 days, Breakfast was lacking all around - short staffed, no coffee, silverware, empty chafing dishes (no refills). Lobby furniture run down -needed updating.

By on Jul 6, 2021

Review comment responded on Jul 7, 2021

Thank for taking the time to write a review. You are correct, my staff is overworked. With people making more money to stay home we have had a very difficult time hiring additional staff. Business is finally picking up and no one wants to work, so our guest suffer. We are doing our best to stay caught up. Unfortunately we are not alone...I am sure you have seen staff shortages all over. We apologize for any inconvenience this may have caused.

4
Family with small children

Excellent location just besides highway, it was easy to get in and get out. Staff were good and breakfast was excellent. Overall it was a good experience. One note: Check the towels before use as we found a small red spider.

By on Jul 3, 2021

Review comment responded on Jul 5, 2021

Thank you for your review...I would like to say instead of chocolate on your pillow you get a little red spider, but that isn't the case. I will have housekeeping to check a little harder.

5
Everyone

It was a lovely hotel- only complaint was the coffee could have been tastier!

By on Feb 26, 2020

Review comment responded on Mar 24, 2021

I can tell you we have upgrade our coffee and entire breakfast bar in our newly remolded restaurant.

4
Everyone

By on Nov 25, 2019

5
Family Family

No problems. I enjoyed my stay. Conveniently located to highway and shopping centers.

By on Feb 10, 2019

4

convenient to local restaurants and stores

Everyone

the only uncomfortable experience was that the drainage to the bathtub was very slow. Reported it to management and it was taken care of.

By , from Rochester, NY on Jul 18, 2017

3

was there for high school reunion.

Everyone

Banquet for reunion was very well done. Food was good, very attentive staff, etc. I could see that some updates had been done in the hotel. Our room was ok.

By on Jul 18, 2016

Ramada by Wyndham Watertown

21000 NY State Rt 3, Watertown, NY 13601
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