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James Bay Inn Hotel & Suites

3.0 star property
Eco-certified hotel with a 24-hour front desk and a coffee shop

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Photo gallery for James Bay Inn Hotel & Suites

Bicycling
Exterior detail
View from property
Bar (on property)
View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
270 Government Street, Victoria, BC, V8V 2L2
  • Royal BC Museum
    ‪6 min walk‬
  • Victoria Harbour
    ‪10 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪11 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪34 min drive‬

Room options

View all photos for Premium House, 2 Bedrooms, Kitchen, Garden Area

Premium House, 2 Bedrooms, Kitchen, Garden Area | Private kitchenette

Premium House, 2 Bedrooms, Kitchen, Garden Area

  • 1100 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed

Premium bedding, individually decorated, individually furnished, desk

Studio, 1 Queen Bed

8.8 out of 10
Excellent
(8 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, individually decorated, individually furnished, desk

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(8 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden Area

Suite, 1 Bedroom, Garden Area | Private kitchenette

Suite, 1 Bedroom, Garden Area

9.4 out of 10
Exceptional
(9 reviews)
  • 603 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Premium bedding, individually decorated, individually furnished, desk

Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(32 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Terrace

Studio, 1 Queen Bed, Terrace | Premium bedding, individually decorated, individually furnished, desk

Studio, 1 Queen Bed, Terrace

9.4 out of 10
Exceptional
(12 reviews)
  • 325 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Cottage, 2 Bedrooms

Cottage, 2 Bedrooms | Premium bedding, individually decorated, individually furnished, desk

Cottage, 2 Bedrooms

9.6 out of 10
Exceptional
(5 reviews)
  • 1302 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Premium bedding, individually decorated, individually furnished, desk

Classic Room, 1 Queen Bed

8.8 out of 10
Excellent
(30 reviews)
  • 275 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(101 reviews)
  • 160 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds | Premium bedding, individually decorated, individually furnished, desk

Traditional Room, 2 Queen Beds

8.8 out of 10
Excellent
(53 reviews)
  • 360 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Premium bedding, individually decorated, individually furnished, desk

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(35 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(48 reviews)
  • 200 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Victoria

Located in James Bay, James Bay Inn Hotel & Suites is adjacent to Emily Carr House and within a 5-minute walk of other popular sights like Beacon Hill Park. This 40-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Royal BC Museum - 6 min walk - 0.4 miles
  • British Columbia Parliament Building - 7 min walk - 0.4 miles
  • Victoria Harbour - 10 min walk - 0.6 miles
  • Victoria Clipper Ferry Terminal - 11 min walk - 0.6 miles
  • Victoria Fisherman's Wharf - 16 min walk - 0.9 miles

Getting around

  • Victoria Intl. Airport (YYJ) - 34 min drive

Restaurants

  • ‪Beacon Drive in Ltd - ‬7 min walk
  • ‪Milestones - ‬11 min walk
  • ‪Q Restaurant at the Empress - ‬10 min walk
  • ‪Tea at the Empress - ‬10 min walk
  • ‪Starbucks - ‬10 min walk

About this property

James Bay Inn Hotel & Suites

Eco-certified hotel with a 24-hour front desk and a coffee shop
At James Bay Inn Hotel & Suites, guests have access to free WiFi in public areas, coffee in a common area, and a computer station. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage. Additional amenities include free newspapers, a terrace, and a vending machine.
Guests can expect free WiFi and flat-screen TVs with cable channels. Beds sport premium bedding and bathrooms offer free toiletries. Free newspapers, free local calls, and desks are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: CAD 10 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • JBI Cafe

Things to do

  • Billiards/pool table
  • Ecotours
  • Hiking/biking trails
  • Mini golf

Family friendly

  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator

More

  • 3 buildings
  • 3 floors
  • Built in 1911
  • Edwardian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 10.00 to 30 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

James Bay Inn Hotel
The James Bay Hotel
James Bay Hotel
James Bay & Suites Victoria
James Bay Inn Hotel & Suites Hotel
James Bay Inn Hotel & Suites Victoria
James Bay Inn Hotel & Suites Hotel Victoria

Frequently asked questions

Are free cancellation options available at James Bay Inn Hotel & Suites?

James Bay Inn Hotel & Suites offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What can I see close to James Bay Inn Hotel & Suites?

This hotel is situated in James Bay within a short 11-minute walk of Victoria Harbour and also 15 minutes on foot from Victoria Clipper Ferry Terminal. You'll also find Royal BC Museum and Save-On-Foods Memorial Centre within a short drive.

Is parking available on site at James Bay Inn Hotel & Suites?

Yes, self parking is offered for free at the hotel.

Does James Bay Inn Hotel & Suites have a casino?

No, James Bay Inn Hotel & Suites doesn't have a casino.

Will I find an indoor pool at James Bay Inn Hotel & Suites?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at James Bay Inn Hotel & Suites?

There are many amenities for couples at this hotel, including a bar and a restaurant plus some guestrooms feature fireplaces.

Are there hot tubs at James Bay Inn Hotel & Suites?

No, this hotel doesn't have a spa tub.

Does James Bay Inn Hotel & Suites feature a restaurant that includes a breakfast menu?

Yes, James Bay Inn Hotel & Suites serves a cooked-to-order breakfast for a surcharge each morning at JBI Cafe.

Does James Bay Inn Hotel & Suites allow pets to stay free of charge?

No, pets aren't allowed at James Bay Inn Hotel & Suites though service animals are welcome.

Are there connecting rooms at James Bay Inn Hotel & Suites?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to James Bay Inn Hotel & Suites?

The closest major airport to James Bay Inn Hotel & Suites is Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base), which is within a mile. Another top airport is Victoria Intl. Airport (YYJ), which is located 17 mi away (34-minute drive).

Are there rooms with balconies at James Bay Inn Hotel & Suites?

Yes, some guestrooms at this hotel offer a terrace where guests can enjoy garden or courtyard views.

James Bay Inn Hotel & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1208 out of 1666 reviews
Rating 8 - Good. 385 out of 1666 reviews
Rating 6 - Okay. 45 out of 1666 reviews
Rating 4 - Poor. 14 out of 1666 reviews
Rating 2 - Terrible. 14 out of 1666 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
I liked the upgraded roo
Stayed 3 nights in Jun 2025

10/10 Excellent

thyra

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service
Quirky decor and bright colors. Nice place to stay
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time here and it was great! Everything was spotless, the staff were friendly, the area was lovely and walkable, even at night. The onsite restaurant was really good also! We will be back!
Stayed 1 night in May 2025

8/10 Good

DONNA MAY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very Quaint. Pub and resturant has great food and friendly staff. Check in was easy and front desk staff very helpful.
Stayed 1 night in May 2025

10/10 Excellent

Annette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an excellent stay! As always, so friendly and welcoming! Quick to serve and do extra to make sure you are happy. Very clean hotel and rooms. Charming character. Love the history of this hotel.
Stayed 7 nights in Apr 2025

10/10 Excellent

Dino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was a very enjoyable experience for our family!
Stayed 3 nights in May 2025

10/10 Excellent

MARJORIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

6/10 Okay

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
A tale of two rooms. First night rates a “2”, we stayed in Room 103 (don’t!), people from the on-site pub congregate right below the window, smoke cigarettes and talk until the pub closes at midnight. Second night rates a “4”, the staff was great and, after we had complained, moved us to another room (319). Much better. Again, shout out to the staff who was fantastic and very accommodating (seemed to be the manager or owner).
Stayed 2 nights in May 2025

10/10 Excellent

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the building beside the main hotek and itcwas so quiet.
Stayed 2 nights in May 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Xiaotian

Liked: Cleanliness, staff & service, property conditions & facilities
perfect choice if you wanna have one night's stay in James Bay
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were above and beyond friendly, helpful, respectful and supportive. Upon arrival, they carried our heaviest suitcase upstairs (this is a heritage building without an elevator.) we enjoyed down time on the balcony overlooking the front entrance when we returned after long days of walking. The restaurant had very nice breakfasts.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Apr 2025

10/10 Excellent

Jillian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value in an excellent location.
Stayed 1 night in Apr 2025

10/10 Excellent

April Lee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the James Bay Inn. The location near Downtown Victoria is wonderful. The neighborhood and the hotel are very quiet. The staff was extremely friendly and helpful; especially Hedy, who carried our luggage up three flights of stairs and recommended delicious restaurants like Il Terrazzo. Even though there are no elevators, we would definitely stay there again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
We love the "old fashioned" feel of this hotel. We love the location on a residential street and walking distance to the center in one direction and the water in the other direction. We like the pub and restaurant on site for dining options.
Stayed 2 nights in Apr 2025

10/10 Excellent

Louie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to everything.
Stayed 1 night in Apr 2025

10/10 Excellent

Leannder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you have no mobility issues, this property is perfect. I could walk right downtown Victoria with no issues. I rented a suite, it was huge. It had a full kitchen. This is a heritage building due to it being built in 1911. If you have mobility problems, this place would not be a good one. There are no elevators and stairs.
Stayed 3 nights in Apr 2025

10/10 Excellent

Anne

Liked: Amenities
The James Bay Inn is my favourite hotel in Victoria. The rooms are clean and comfortable, bedding is great, and the staff are friendly while providing exceptional service. Thank you once again, JBI! I will be back!
Stayed 1 night in Apr 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, property conditions & facilities
Great location and customer service. Very clean!
Stayed 2 nights in Apr 2025

10/10 Excellent

Birgit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property. So charming. Great location, close to everything. Comfortable bed and linens and nice hot shower. Not ideal for anyone with disabilities as there is no elevator so be sure you assign for 1st floor accommodations. Otherwise this is a great find and we highly recommend the James Bay Inn.
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Amenities
Friendliest staff ever. Restaurant was excellent. The only drawback to this quaint and quiet hotel is no elevators. But staff carried our bags up and down for us ! I will be back. Walking distance to downtown!
Stayed 4 nights in Apr 2025

10/10 Excellent

Leslie

Only bad thing is no elevator
Stayed 3 nights in Apr 2025

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