The Castle at Swan Lake

3.5 star property
Hotel in Vernon with a seasonal outdoor pool and a restaurant
VIP Access

Choose dates to view prices

Photo gallery for The Castle at Swan Lake

Seasonal outdoor pool, pool umbrellas, sun loungers
Exterior
King Deluxe Suite | Premium bedding, iron/ironing board, free WiFi, bed sheets
King Deluxe Suite | Premium bedding, iron/ironing board, free WiFi, bed sheets
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
7905 Greenhow Road, Vernon, BC, V1B 3S2
  • Place, Swan Lake
    ‪4 min walk‬
  • Place, Splashdown Vernon
    ‪4 min walk‬
  • Place, Predator Ridge Golf Resort
    ‪27 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪40 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

King Deluxe Suite

9.4 out of 10
Exceptional
(76 reviews)
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

King Executive Suite

9.2 out of 10
Wonderful
(17 reviews)
  • 950 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

About the neighborhood

Vernon

The Castle at Swan Lake places you within a short walk of Splashdown Vernon and within a mile (2 km) of Swan Lake. This 3.5-star hotel has 44 guestrooms and offers free in-room WiFi, free self parking, and a hot tub.

What's nearby

  • Swan Lake - 4 min walk - 0.3 miles
  • Splashdown Vernon - 4 min walk - 0.3 miles
  • Kalamalka Lake Provincial Park - 15 min drive - 9.9 miles
  • Silver Star Mountain Resort - 21 min drive - 13.4 miles
  • Predator Ridge Golf Resort - 27 min drive - 18.6 miles

Getting around

  • Kelowna Intl. Airport (YLW) - 41 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Tim Hortons - ‬6 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Cambium Cider Co. - ‬10 min drive

About this property

The Castle at Swan Lake

Hotel in Vernon with a seasonal outdoor pool and a restaurant
Guests of The Castle at Swan Lake enjoy free WiFi in public areas, a hot tub, and a business center. Free parking is available if you drive. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Additional amenities include a seasonal outdoor pool, a meeting room, and a computer station.
Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Other standard amenities include kitchens, fireplaces, and balconies or patios. Weekly housekeeping is available.
A seasonal outdoor pool and a hot tub are on site.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 steps to reach entrance
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Property is located on a hill and guests with mobility issues may find accessibility limited.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CAD 28.25 per accommodation (varies based on length of stay)
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 28.25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 19
The front desk is available during limited hours. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 25 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Castle Swan Lake Pomeroy Hotel Vernon
Castle Swan Lake Pomeroy Hotel
Castle Swan Lake Pomeroy Vernon
Castle Swan Lake Pomeroy
Castle Swan Lake Hotel Vernon
Castle Swan Lake Hotel
Castle Swan Lake Vernon
Castle Swan Lake
The Castle at Swan Lake by Pomeroy
The Castle at Swan Lake Hotel
The Castle at Swan Lake Vernon
The Castle at Swan Lake Hotel Vernon

Frequently asked questions

Is a free cancellation option available at The Castle at Swan Lake?

The Castle at Swan Lake offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

What is there to do around The Castle at Swan Lake?

This hotel is located in Vernon, just steps from Splashdown Vernon. You'll also find Swan Lake and Historic O'Keefe Ranch within a short drive.

Will I be able to park at The Castle at Swan Lake?

Yes, self parking is offered for free at the hotel. Free RV/bus/truck parking is also available for guests.

Does The Castle at Swan Lake feature a casino?

No, The Castle at Swan Lake doesn't have a casino.

Is there an indoor pool at The Castle at Swan Lake?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. The seasonal pool is normally open from May until September.

Is The Castle at Swan Lake a good place to stay for couples?

Amenities that appeal to couples at this hotel include a fireplace, a soaking tub, and a kitchen.

Are there hot tubs at The Castle at Swan Lake?

Yes, this hotel has a spa tub.

Does The Castle at Swan Lake have a restaurant that serves breakfast?

No, The Castle at Swan Lake doesn't have a restaurant that serves breakfast.

Does The Castle at Swan Lake allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Castle at Swan Lake for a fee of CAD 28.25 per accommodation, per night.

Does The Castle at Swan Lake have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The Castle at Swan Lake?

The closest major airport to The Castle at Swan Lake is Kelowna Intl. Airport (YLW), which is about 27.1 mi away.

Can I book a room with a balcony at The Castle at Swan Lake?

Yes, every guestroom at The Castle at Swan Lake comes with a balcony.

The Castle at Swan Lake Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 714 out of 1001 reviews
Rating 8 - Good. 212 out of 1001 reviews
Rating 6 - Okay. 54 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were supposed to be VIP. Other than a bottle of wine there was nothing else that made us feel VIP. Our room was located beside the storage room, so we would hear room service come and go with their big bin. Additionally, the vents from the kitchen were right by our window and we could smell the fumes coming into our room. The staff was very friendly and the room was clean and big enough, but these two things definitely made our stay average.
Stayed 3 nights in Oct 2025

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet, great staff, and a perfect room for me and my partner.
Stayed 2 nights in Oct 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were upgraded to a large penthouse suite. It was clean and well appointed. We went to the Castle restaurant for dinner. It was excellent. I would highly recommend both the hotel and restaurant
Stayed 1 night in Oct 2025

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stay here on a regular basis. The front is great and always sper helpful. Rooms are nice and spacious. No complaints 👌
Stayed 1 night in Oct 2025

10/10 Excellent

Gina

Stayed 1 night in Oct 2025

10/10 Excellent

Amanjodh

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Had great experience
Stayed 2 nights in Oct 2025

6/10 Okay

Yu Wei

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, except for the persistent high-pitched noise that started around 2 am and the highway traffic noise that started around 6 am.
Stayed 1 night in Oct 2025

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. Nice quiet hotel with lots of room for our family of four. The pool was closed for the season but the hot tub was open and was We liked that it was out of the city but close enough to enjoy all the amenities still.
Stayed 1 night in Oct 2025

10/10 Excellent

Nicola

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated but a great place to stay.
Stayed 1 night in Oct 2025

8/10 Good

Peter

Stayed 1 night in Oct 2025

10/10 Excellent

Kyla

Liked: Cleanliness
Stayed 4 nights in Oct 2025

10/10 Excellent

Raul

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! the attention to detail was excellent.
Stayed 2 nights in Oct 2025

8/10 Good

Jen

Traveled with partner
Liked: Cleanliness, staff & service
I like the decor and patio area. The cons barely any water pressure and the fireplace did not work properly.
Stayed 1 night in Oct 2025

10/10 Excellent

Norman

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Scenery service right from the start! Applying the rules written/spoken, then, cleaning, extra towels, time extension... all easy. Haven't completed stay but so far, top notch! I don't expect any problems Competing: Excellent! Service was first rate, the rims were beauty, the bathrooms were well done and spotless. Yes! Fully satisfied, no complaints whatsoever!!! Oh... pool. Didn't try it! I wanted to but was too busy. Looked nice so it's all I can comment. I'd imagine it'd be as satisfactory as everything else. I gave it 5 stars for looks (appeared clean and well kept); I trust I'd have been happy and didn't want a degradation of the comfort I enjoyed from this stay!
Stayed 1 night in Oct 2025

8/10 Good

Leanne

Stayed 4 nights in Aug 2025

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

kennedy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Alanna

Traveled with partner
Liked: Property conditions & facilities
Great staff and relaxing stay
Stayed 2 nights in Oct 2025

8/10 Good

Rebecca

Stayed 4 nights in Oct 2025

8/10 Good

Robin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable and the staff were wonderful. It was not at all sound proofed, though....every step, every voice...it all echos throughout the room. So, if you're sound sensitive, this might not be the place for you.
Stayed 1 night in Oct 2025

8/10 Good

Eugene

Traveled with partner
Liked: Cleanliness
Parking sucks. You cannot (guests) access the second floor by elevator. Even though the maid's use the elevators??? My wife has bad knees and having to use the stairs and having to walk around the building to get to your room is not acceptable. Parking you either have to walk up the road or walk down another road depending on where you park. Also, there are no lights on the upper parking area if you can even get parking up there.
Stayed 2 nights in Oct 2025

8/10 Good

Jeanette

Stayed 2 nights in Oct 2025

10/10 Excellent

Akanksha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, clean and well maintained.
Stayed 1 night in Oct 2025

8/10 Good

don

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice kitchen. Large accomodations. Nice perk - wine
Stayed 2 nights in Sep 2025

10/10 Excellent

Bonita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here many times and will stay here again.
Stayed 2 nights in Oct 2025