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Carlton Capri Hotel

3.0 star property

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Photo gallery for Carlton Capri Hotel

Room amenity
Creator video - submitted by Vashina Natalia
Exterior
Lobby sitting area
Buffet

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
S Croce 595/a, Venice, VE, 30135
  • Place, Piazzale Roma
    ‪6 min walk‬
  • Place, Grand Canal
    ‪6 min walk‬
  • Place, Rialto Bridge
    ‪13 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪40 min drive‬

Room options

View all photos for Superior Double or Twin Room

Down comforters, minibar, in-room safe, soundproofing

Superior Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Triple Room

Down comforters, minibar, in-room safe, soundproofing

Superior Triple Room

8.4 out of 10
Very good
(9 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Single Room

Down comforters, minibar, in-room safe, soundproofing

Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room Single Use

Down comforters, minibar, in-room safe, soundproofing

Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room

Double Room | Down comforters, minibar, in-room safe, soundproofing

Double Room

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room

Down comforters, minibar, in-room safe, soundproofing

Twin Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | Down comforters, minibar, in-room safe, soundproofing

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds
  • Free WiFi

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About the neighborhood

Venice

Located in Santa Croce, Carlton Capri Hotel is within a 10-minute walk of popular sights such as Piazzale Roma and Grand Canal. This 36-room, 3-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Piazzale Roma - 6 min walk - 0.3 miles
  • Grand Canal - 6 min walk - 0.3 miles
  • Venetian Ghetto - 8 min walk - 0.5 miles
  • Rialto Bridge - 13 min walk - 0.7 miles
  • Port of Venice - 15 min walk - 0.8 miles

Getting around

  • Venice Santa Lucia Station - 6 min walk
  • Venezia Tronchetto Station - 19 min walk
  • Marco Polo Airport (VCE) - 19 min drive

Restaurants

  • ‪KFC - ‬8 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Bacaro Quebrado - ‬4 min walk
  • ‪Bacareto da Lele - ‬3 min walk
  • ‪bArCollo - ‬3 min walk

About this property

Carlton Capri Hotel

Carlton Capri Hotel features free WiFi in public areas, free newspapers, and laundry facilities. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include a banquet hall and a porter/bellhop.
TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Other standard amenities include minibars and safes.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 30 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant La Cupola

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: EUR 30 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Carlton Capri
Carlton Capri Hotel
Carlton Capri Hotel Venice
Carlton Capri Venice
Hotel Carlton Capri
Capri Hotel Venice
Carlton Capri Hotel Hotel
Carlton Capri Hotel Venice
Carlton Capri Hotel Hotel Venice

Frequently asked questions

Is free cancellation available at Carlton Capri Hotel?

Carlton Capri Hotel offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Carlton Capri Hotel?

As of May 8, 2026, prices found for a 1-night stay for 2 adults at Carlton Capri Hotel on May 12, 2026 start from $244, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Carlton Capri Hotel?

This hotel is situated in Santa Croce within a short 5-minute walk of Piazzale Roma and also 14 minutes on foot from Port of Venice. You'll also find Tronchetto Waterbus Stop and Rialto Bridge less than a mile away.

Is parking available on site at Carlton Capri Hotel?

No, there isn't parking at this hotel.

Does Carlton Capri Hotel have a casino at the property?

No, Carlton Capri Hotel doesn't have a casino.

Will I find an indoor pool at Carlton Capri Hotel?

No, there is no indoor pool at this hotel.

Is Carlton Capri Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a down comforter and a minibar as well as a restaurant.

Does Carlton Capri Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Carlton Capri Hotel have a restaurant that serves breakfast?

No, Carlton Capri Hotel doesn't have a restaurant that serves breakfast.

Will Carlton Capri Hotel allow pets to stay free of charge?

No, pets aren't allowed at Carlton Capri Hotel.

Does Carlton Capri Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Carlton Capri Hotel?

The closest major airport to Carlton Capri Hotel is Marco Polo Airport (VCE), which is 8.4 mi away (19 minutes by car). Another top airport is Treviso Airport (TSF), which is located 25.4 mi away (40-minute drive).

Are there rooms with balconies that I can book at Carlton Capri Hotel?

No, there aren't any guestrooms with balconies at Carlton Capri Hotel.

Carlton Capri Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 262 out of 747 reviews
Rating 8 - Good. 302 out of 747 reviews
Rating 6 - Okay. 134 out of 747 reviews
Rating 4 - Poor. 29 out of 747 reviews
Rating 2 - Terrible. 20 out of 747 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

4/10 Poor

Ken

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Unfortunately can't recommend this hotel. Elevator was out for around 2 days electricity kept going out (desk said in was Venice wide but others had power looking out the window. Cold showers for 2 days (they blamed the power), horrible beds (two singles, worst of my life and I've stayed in communist Cuba). Staff just blew paid lip service to the concerns.
Stayed 3 nights in Jan 2026

6/10 Okay

Sumit

Traveled with family
Disliked: Staff & service, property conditions & facilities
Staffs at reception could have been more helpful on first couple of days. The staff at the last day was good. Breakfast not worth.
Stayed 2 nights in Dec 2025

8/10 Good

Susana

Stayed 2 nights in Dec 2025

8/10 Good

Jeanne

Stayed 3 nights in Nov 2025

8/10 Good

Shelley, Arden

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and everything worked. The location close o the Santa Lucia train station is convenient for walking around Venice. Our “matrimonial” bed was actually two singles pushed together, leaving a hard ridge in the center.
Stayed 1 night in Nov 2025

10/10 Excellent

Paulo

Stayed 2 nights in Oct 2025

10/10 Excellent

gina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room and helpful staff
Stayed 2 nights in Oct 2025

4/10 Poor

Anna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Stayed 2 nights in Aug 2025

8/10 Good

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very conveniently situated
Stayed 2 nights in Oct 2025

6/10 Okay

Angela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I had a great experience at the hotel. However, I had a rude, uncomfortable experience with one of the staff when checking out. He was short with glasses and a buzz cut. The man was extremely rude and making weird comments about my lack of speaking Spanish because of my last name. He only apologized once he could tell how uncomfortable the comment made me and told my boyfriend that “he’s allowed to joke around with the guests”.
Stayed 1 night in Sep 2025

10/10 Excellent

gina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room temperature was good
Stayed 1 night in Oct 2025

8/10 Good

Carroll

Traveled with group
Rooms were very small but clean. Beds were fine. No luggage racks or storage. Tucked in a back ally where the gate was locked and we had to find our way in. We were not informed.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dr satish

Liked: Cleanliness
Stayed 1 night in Sep 2025

2/10 Terrible

BALASUNDARRAJ

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
We booked the property thru Expedia for our vacation well in advance. We requested a king bed they say they don't guarantee king bed agreed. When we walked in it was a ridiculous shocker; a double queen bed was put together the beds were pushed apart and pillows were stuffed in between two twin beds. Then they put a king size mattress pad on top and covered with a fitted sheet(ya they faked a king bed). We rolled out of bed a few times in the night. As the bed was hanging out that part was not usable, and the middle part was too squishy with pillows underneath to sleep on, hence we were left with only about half of a twin bed area to sleep on. The management or expedia did nothing inspite of sharing the issue and showing pictures and videos. The staff took no responsibility for this. It was not all; there was a huge air cooling system sitting on the floor with a large pipe running out the window hence we were not able to close the curtains and it was right next to the bed so getting in and out of bed was a challenge and stressfull on the back. This was a horrible experience & waste of money. Expedia is sure loosing standards.
Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Yoana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 2 nights in Aug 2025

2/10 Terrible

Lidice

Stayed 2 nights in Aug 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Personal muy amable, locación excelente, muy limpio y las amenidades muy bonitas, pienso regresar a este lugar
Stayed 2 nights in Aug 2025

8/10 Good

Donna

Stayed 1 night in Aug 2025

6/10 Okay

Bo Kyung

Stayed 1 night in Jul 2025

4/10 Poor

Cristine

Traveled with group
Disliked: Staff & service
I don't like leaving a negative review but felt this needed to be said. This was our groups' last stop after touring Greece, Croatia, and Slovenia, and we were excited to experience Venice for our last two days abroad. The hotel is located a couple streets off the Grand Canal, and looked quaint and welcoming. It's a small hotel, with one small elevator that doesn't even service the third floor!? Most of us were on the 1st floor, so we used the stairs. The stairwell was dingy with worn indoor outdoor carpet, the rooms were spacious but dated, and the shower inside the tub was extremely difficult to maneuver around in. But the biggest disappointment was the attitude of the desk staff. There was only one person there at the time we arrived, which wasn't the problem. It was the rude and condescending way we were talked to when we asked any questions at all. There was an advertisement at the desk for a boat tour, and when we asked the cost, the gentleman told us we needed to book it through the hotel and the price would be $37 per person, then stated we each had to pay an upfront fee of $11 IN CASH at the time we booked. We asked about paying with a card because we didn't all have cash, and he told us cash only and 'just go to the ATM'. We left to explore and actually walked by a boat tour company and stopped to inquire... those tickets were $25 and it was a fabulous 4 hour tour we thoroughly enjoyed! On a nicer note, the hotel breakfast was excellent, and serving staff was too.
Stayed 2 nights in Jun 2025

10/10 Excellent

Angely

Stayed 1 night in Jul 2025

10/10 Excellent

Makinizi

Liked: Staff & service, property conditions & facilities
Had a great time here!! The staff were incredibly friendly, especially the daytime staff. This was a great hotel for the price. Better than expected by far. I didn’t understand how great a location it was until I was trying to carry my luggage through cobbled the streets of Venice. It is about a six minute walk from the train station.
Stayed 3 nights in Jul 2025

8/10 Good

Wendy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and very friendly staff. The A/C was confusing and ours ending up being broken, but we were quickly given a new room and they made sure we were comfortable. The public transport made it very easy to get everywhere if you didn't want to walk.
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The bathroom door could not be locked. The bed was alright but the service was great. Location was also amazing.
Stayed 3 nights in Jun 2025

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