Watal Tulum Hotel

Hotel in Tulum with free valet parking and a 24-hour front desk

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

1 bedroom, in-room safe, blackout drapes, free WiFi

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
Bar
24/7 front desk
Housekeeping
Parking included
Air conditioning

Explore the area

Calle Ixchel, Zama, Tulum, QROO, 77760

Tulum National Park
‪4 min drive‬
Tulum Mayan Ruins
‪8 min drive‬
Playa Paraiso
‪9 min drive‬
Tulum Intl. Airport (TQO)
‪56 min drive‬

Room options

Basic Double or Twin Room, 2 Twin Beds

Exceptional

Sleeps 2
2 Twin Beds

Deluxe Apartment, 2 Bedrooms

Very good

791 sq ft
2 bedrooms
Sleeps 5
1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

Premium Apartment, 1 Bedroom

1249 sq ft
1 bedroom
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Premium Apartment, 2 Bedrooms

2368 sq ft
2 bedrooms
Sleeps 5
1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

Exclusive Apartment, 1 Bedroom

721 sq ft
1 bedroom
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Premium Apartment, 1 King Bed with Sofa bed

2088 sq ft
2 bedrooms
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Deluxe Apartment, 1 Bedroom

Very good

786 sq ft
1 bedroom
Sleeps 3
1 King Bed and 1 Twin Sofa Bed

Exclusive Apartment, 2 Bedrooms

1195 sq ft
2 bedrooms
Sleeps 5
1 King Bed, 2 Twin Beds and 1 Twin Sofa Bed

About the neighborhood

Tulum

Located in Zama, Watal Tulum Hotel is within a few miles (5 km) of popular sights such as Tulum Mayan Ruins and Tulum Beach. This 45-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free valet parking.

What's nearby

Tulum National Park - 4 min drive - 2.7 miles
Las Palmas Public Beach - 7 min drive - 3.6 miles
Tulum Beach - 7 min drive - 4.4 miles
Tulum Mayan Ruins - 8 min drive - 3.5 miles
Playa Paraiso - 9 min drive - 4.0 miles

Getting around

Tulum Intl. Airport (TQO) - 45 min drive

Restaurants

‪Mercado Tulum - ‬11 min walk
‪Rossina Cafe - ‬10 min walk
‪La Parrillada Tulum - ‬11 min walk
‪Pescaderia Estrada - ‬11 min walk
‪Safari Comedor Zama - ‬8 min walk

About this property

Watal Tulum Hotel

Hotel in Tulum with free valet parking and a 24-hour front desk

Guests of Watal Tulum Hotel enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. Free valet and self parking are available, and there's also an airport shuttle for a fee. The 24-hour front desk has staff standing by to help with concierge services and securing valuables. This smoke-free hotel also has a garden.

Guests can expect to find free WiFi and Smart TVs. Other standard amenities include free newspapers, safes, and free toiletries. Change of towels is available on request.

Recreational amenities at the hotel include an outdoor pool.

Languages

English, Spanish

Similar properties

Outdoor pool, open 7:00 AM to 10:00 PM, free cabanas, sun loungers

Pool
Hot Tub
Spa
Pet friendly

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Roundtrip airport shuttle (surcharge)
Free self parking on site
Free valet parking on site
Onsite parking includes off-street options

Food and drink

A bar/lounge
A coffee shop/cafe
A restaurant

Things to do

Outdoor pool

Family friendly

Outdoor pool

Conveniences

24-hour front desk
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Stair-free path to entrance

Smoking not allowed

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

Smart TV

Food and drink

Free bottled water

Air conditioning
Free daily newspapers
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property is professionally cleaned

Check-in: 3:00 PM—-anytime
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
The property is professionally cleaned.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Pool access available from 7:00 AM to 9:00 PM.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Watal Tulum Hotel Hotel

Watal Tulum Hotel Tulum

Watal Tulum Hotel Hotel Tulum

Frequently asked questions

Are free cancellation options available at Watal Tulum Hotel?

Watal Tulum Hotel offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What can I see around Watal Tulum Hotel?

This hotel is situated in Zama within a short 12-minute walk of Dos Aguas Park and also 17 minutes on foot from Hunab Lifestyle Center. You'll also find Tulum Mayan Ruins and Tulum National Park within a short drive.

Is parking available on site at Watal Tulum Hotel?

Yes, valet parking and self parking are offered for free at the hotel.

Does Watal Tulum Hotel include a casino on the premises?

No, Watal Tulum Hotel doesn't have a casino.

Is there an indoor pool at Watal Tulum Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

Is Watal Tulum Hotel a good place to stay for couples?

There are many amenities for couples at this hotel, including an outdoor pool and a bar plus some guestrooms feature private pools.

Are there hot tubs at Watal Tulum Hotel?

No, this hotel doesn't have a spa tub.

Does Watal Tulum Hotel have a restaurant with a breakfast menu?

No, Watal Tulum Hotel doesn't have a restaurant that serves breakfast.

Does Watal Tulum Hotel allow pets to stay for free?

No, pets aren't allowed at Watal Tulum Hotel though service animals are welcome.

Are there connecting rooms at Watal Tulum Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Watal Tulum Hotel?

The closest major airport to Watal Tulum Hotel is Tulum Intl. Airport (TQO), which is 26.2 mi away (45 minutes by car).

Can I book a room with a balcony at Watal Tulum Hotel?

No, there aren't any guestrooms with balconies at Watal Tulum Hotel.

Watal Tulum Hotel Reviews

8.4

Very Good

8.8/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

4/10 Poor

Waqar

Traveled with family

Oct 11, 2022

Disliked: Cleanliness, staff & service, amenities

There is no fresh water at this hotel, all the water coming out of the taps, sink, and shower is salt water which destroys your skin This hotel did not have complimentary water and charged 150 pesos per 500ML bottle. Absolutely terrible considering there is no fresh water coming out of any of the taps. There were also an insane amount of mosquitos and other bugs inside the unit. On a positive note, the furniture and aesthetic of the room were very nice.

Stayed 5 nights in Aug 2022

10/10 Excellent

Tammy Lee Carroll

Traveled with family

Sep 3, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

The hotel was beautiful. The staff was professional and friendly. I’d highly recommend staying there.

Stayed 5 nights in Aug 2022

10/10 Excellent

Mohammad

Aug 30, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An amazing stay

The stay was amazing top to bottom. From the clean spacious room to the view over looking the pool. There’s a cleaning lady that comes in every morning to keep everything clean. The receptionist was super nice and called a cab for us everytime we went out. Would highly recommend this place as it’s in the perfect area if you want to travel to the beach or go to the city

Stayed 5 nights in Aug 2022

8/10 Good

Aye Lwin

Aug 17, 2022

Stayed 1 night in Aug 2022

10/10 Excellent

Hitiata

Traveled with family

Aug 5, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Our room was 303(-A). We had our own swimming pool at the top, the place is clean and large. To us, the location was fine, our tours picked us right at the hotel_when it was “Mexico Kan Tours” or at a supermarket called “Super Aki”, when “Sat Mexico tours” took care of it. It’s only 10min away from Watal, by car (200 pesos with a taxi). Watal is connected to another hotel, “Copal Tulum”, they face each other. This is where the two main restaurants are. Japanese at the top or European/ Mexican in the bottom. The food is really delicious.

Stayed 3 nights in Jul 2022

2/10 Terrible

Gloria

Jul 9, 2022

Stayed 3 nights in Jul 2022

8/10 Good

Victoria

Traveled with family

Jun 21, 2022

Liked: Cleanliness, staff & service

Our stay was good we stayed for 3 nights. We found it odd that the toilet would not flush at times and then randomly would start working but we stayed in an apartment and it was great. The apartment was very spacious and provided mostly everything.

Stayed 3 nights in Jun 2022

10/10 Excellent

Leiy’a

Traveled with group

May 23, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I really liked this property definitely staying here again for my next stay in Tulum.

Stayed 4 nights in May 2022

8/10 Good

Verified traveler

May 7, 2022

Liked: Staff & service, property conditions & facilities, room comfort

Watal Hotel Tulum

I stayed at the Watal hotel for 3 days on a solo trip. I had an apartment room with kitchen and dining area on the first floor with a patio that includes a private pool and full access to the main pool. All rooms are very spacious & they have security at the front of the hotel mostly 24/7 that has a key code to enter. I loved my apartment room & having full access to the sister hotel Copal amenities. I loved the layout of the whole apartment especially the bedroom. Front desk is mainly there and you can access them by going there or through WhatsApp. I had a few issues such as … since it’s in the jungle it gets very hot & humid if you don’t have the fan and/or ac on at all times. The shower pressure for hot is very weak but it’s get hot. The bathroom didn’t have a bright light on top of the mirror so it’s hard to take pictures in there. There was also a raw sewage smell coming from the toilet on my last two days that was very strong. The shower floor didn’t look that clean/new to me so, I wore flip flops when showering. The private pool only has one temperature which is cold and the patio chairs were dirty. The Wi-Fi is very slow on iPhones but good for the most part when using tv to watch Netflix, YouTube etc. It was hard sometimes to ask questions/information due to majority of the hotel speaks only Spanish & the one person that does speak English he would mostly redirect me to the sister company Copal hotel for further assistance. My stay was good for the most part.

Stayed 3 nights in May 2022

10/10 Excellent

Verified traveler

Traveled with group

Apr 5, 2022

Liked: Cleanliness, room comfort

Amazing hotel, excellent friendly staff

I stayed here for 3 nights and from start to finish had a lovely stay. The staff were very friendly and helpful, (especially Ismael and Andres). The room was clean, there was an issue with the toilet but they fixed it immediately. We also got use of the hotel opposite (Copal) which had a lovely pool area and excellent restaurant which served a great breakfast, lunch and dinner. The location is in a good spot in the town, having a rental car is useful in Tulum in general. Overall I can’t fault anything about this hotel and would love to return. Massive thank you to the staff for making our stay so amazing

Stayed 5 nights in Mar 2022

2/10 Terrible

ROSE

Mar 14, 2022

Disliked: Cleanliness, amenities, property conditions & facilities

DO NOT GO TO THIS HOTEL This was the absolute worst hotel I have ever stayed at!! I travel lots. The room I had was an adjoining and the door was paper thin. I asked hospitality TWICE to mention it to their guests AFTER I banged in the door because of their excess noise. Once at 2am. Woke me up!! My room wasn’t cleaned for a few days. I asked hospitality about this and again nothing. Four times I reached out and each time I got an automated msg telling me their operating hours. Never once did they address any of the issues. Then I went to the front desk. They had me leave my keys so the room could be cleaned. I went out. Came back. Again no cleaning. I had no clean towels left and no toilet paper. Terrible. They didn’t even offer a cup of coffee. I know it was a boutique hotel but come on!!! I was totally ignored. Then went to Expedia with it and they were also ignored. DO NOT EVER BOOK A HOTEL THAT SAYS NON REFUNDABLE!!! How can you give poor service AND not refund honest ppl?? I left three days early and never got a red cent. I’m out $330!! Expedia gave me a $100 coupon (with lots of restrictions) This my friends is greed in the best form. Shame on Expedia for dealing with such a poor hotel. PLEASE BE WARE!!!!

Stayed 6 nights in Feb 2022

10/10 Excellent

Cathryn

Traveled with group, Traveled with partner

Mar 8, 2022

Liked: Cleanliness, amenities

Had an amazing stay at Watal. Wasn’t sure what to expect at first, but we ended up loving it.

Stayed 6 nights in Feb 2022

2/10 Terrible

Hakan

Mar 3, 2022

Stayed 9 nights in Feb 2022

10/10 Excellent

Mallory

Feb 24, 2022

Liked: Cleanliness, room comfort

Stayed 2 nights in Feb 2022

10/10 Excellent

Nathanael

Feb 14, 2022

Liked: Cleanliness, room comfort

Stayed 2 nights in Feb 2022

6/10 Okay

Stephanie

Traveled with partner

Feb 11, 2022

Liked: Cleanliness, property conditions & facilities

The property is close to an unsafe area. This should be mentioned online that a taxi is recommended from the bus terminal. Check in was late. The bikes provided for an overpriced cost were death traps- my brakes didn’t work. I asked for refund, which they couldn’t help with. Construction noise until midnight

Stayed 2 nights in Feb 2022

10/10 Excellent

celia

Traveled with group

Jan 30, 2022

Liked: Cleanliness, room comfort

Magali and her team super nice Awsome service

Stayed 2 nights in Jan 2022

10/10 Excellent

Andrea

Traveled with partner

Jan 29, 2022

Liked: Cleanliness, amenities, property conditions & facilities

Buena ubicación, apartamento muy cómodo y lindo con lo necesario.

Stayed 1 night in Jan 2022

10/10 Excellent

Hannah

Traveled with family

Jan 21, 2022

Liked: Cleanliness, room comfort

Loved it! Home for a week!

Great place…. The property is beautiful it was quiet, and our room felt like home for a week. Full kitchen except coffee filters and hand towels we had what we needed for meals in room. Good location out of town but not far. We rented bikes and locked, them up our front… riding to town or the beach every day.

Stayed 4 nights in Jan 2022

10/10 Excellent

Juan

Traveled with group

Jan 15, 2022

Liked: Cleanliness, room comfort

Nice !

Great Hotel, great location. The property near plenty of restaurants and very close to the beach. I’ll recommend this hotel

Stayed 2 nights in Jan 2022

10/10 Excellent

Carlos

Traveled with partner

Jan 9, 2022

Liked: Cleanliness, property conditions & facilities

Amazing property and excellent service

Stayed 1 night in Jan 2022

8/10 Good

Nima

Dec 28, 2021

Liked: Cleanliness, amenities, property conditions & facilities

Stayed 4 nights in Dec 2021

8/10 Good

Luis

Traveled with partner, Traveled with family

Dec 20, 2021

Liked: Cleanliness, amenities, property conditions & facilities

The building is new and has very nice architecture. The rooms are so pretty and well equipped. I reserved the room with the terrace & private pool and it was so relaxing. The check-in was a bit slow but other than that everything was great.

Stayed 1 night in Dec 2021

10/10 Excellent

Jurgis

Dec 14, 2021

Liked: Cleanliness, room comfort

Great value for the price

Great hotel, especially for it’s value. Nice and tidy rooms. It has a small gym and pool and we were allowed to use facilities of it’s sister hotel. The area around the hotel is still being developed, but with a rental car you can easily get around. All in all, a great choice for Tulum.

Stayed 1 night in Dec 2021