Serena Tulum - Adults Only

Adults-only hotel with free breakfast and a fitness center

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Outdoor pool, open 9:00 AM to 10:00 PM, sun loungers

Overview
Rooms
Location
Policies

Popular amenities

Breakfast included
Spa
Room service
Bar
24/7 front desk
Housekeeping

Explore the area

Carretera Tulum Boca Paila Km 5.2, Mz 10, Tulum, QROO, 77780

Tulum Beach
‪11 min walk‬
Playa Paraiso
‪6 min drive‬
Tulum Mayan Ruins
‪12 min drive‬
Tulum Intl. Airport (TQO)
‪62 min drive‬

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Room options

Junior Suite

Very good

452 sq ft
Sleeps 4
1 King Bed and 1 Large Twin Sofa Bed

Deluxe Tent

376 sq ft
Sleeps 2
1 King Bed

Jungle View Room

Very good

323 sq ft
Sleeps 2
1 Queen Bed

About the neighborhood

Tulum

Located in Zona Hotelera within a short walk of Tulum Beach, Serena Tulum - Adults Only is within a mile (2 km) of other popular sights such as Tulum National Park. This 21-room, 3.5-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

Tulum Beach - 11 min walk - 0.6 miles
Tulum National Park - 16 min walk - 0.9 miles
Playa Paraiso - 6 min drive - 2.7 miles
Tulum Mayan Ruins - 12 min drive - 5.5 miles
Playa Ruinas - 13 min drive - 3.6 miles

Getting around

Tulum Intl. Airport (TQO) - 56 min drive

Restaurants

‪Papaya Playa Beach Club - ‬8 min walk
‪Kin Toh - ‬5 min walk
‪Mateos - ‬1 min walk
‪Mina - ‬2 min walk
‪Potheads - ‬2 min walk

About this property

Serena Tulum - Adults Only

Adults-only hotel with free breakfast and a fitness center

Guests staying at Serena Tulum - Adults Only enjoy an outdoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with tours or tickets, securing valuables, and luggage storage. Other amenities at this adults-only hotel include a terrace and a garden.

Guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer rainfall showers and free toiletries. Minibars and safes are other standard amenities.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Spanish

Similar properties

Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers

Pool
Spa
Pet friendly
Parking included

$59 nightly

Jul 25 - Jul 26

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free uncovered self parking on site

Food and drink

Free local cuisine breakfast available daily 8:00 AM to 11:00 AM
A beach bar

Things to do

Gym
Outdoor pool

Conveniences

24-hour front desk
Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)
Tour and ticket assistance

Outdoors

Garden
Pool loungers
Terrace

Spa

Massage
Spa services

Accessibility

No elevator

1 floor
Built in 2018
Smoking not allowed

Room amenities

Bedroom

Premium bedding

Bathroom

Free toiletries
Rainfall showerhead
Shower
Towels provided

Food and drink

Free bottled water
Limited room service
Minibar

Air conditioning
Individual decor
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Check-in: 3:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards, debit cards, and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

Pool access available from 9:00 AM to 10:00 PM.
Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Serena Glamping

Serena Glamping Tulum

Serena Glamping

Serena Tulum Adults Only

Serena Tulum Adults Only Tulum

Serena Tulum - Adults Only Hotel

Serena Tulum - Adults Only Tulum

Serena Tulum - Adults Only Hotel Tulum

Frequently asked questions

Is free cancellation available at Serena Tulum - Adults Only?

Serena Tulum - Adults Only provides free cancellation on select room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to see near Serena Tulum - Adults Only?

This hotel is situated in Zona Hotelera within a short 13-minute walk of Tulum Beach and also 15 minutes on foot from Tulum National Park. You'll also find Tulum Mayan Ruins and Playa Paraiso within a short drive.

Is there parking available at Serena Tulum - Adults Only?

Yes, uncovered self parking is offered for free at the hotel.

Is there a spa available at Serena Tulum - Adults Only?

Spa services at the hotel include massages.

Does Serena Tulum - Adults Only include a casino at the property?

No, Serena Tulum - Adults Only doesn't have a casino.

Is there an indoor pool at Serena Tulum - Adults Only?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 10:00 PM.

Is Serena Tulum - Adults Only good for couples?

Amenities that appeal to couples at this adults-only hotel include a minibar, premium bedding, and a rainfall showerhead.

Does Serena Tulum - Adults Only have a hot tub?

No, there isn't a spa tub at this hotel.

Does Serena Tulum - Adults Only feature a restaurant that includes a breakfast menu?

Serena Tulum - Adults Only offers free breakfast (local cuisine) each morning though there is no restaurant.

Does Serena Tulum - Adults Only allow pets to stay for free?

No, pets and service animals aren't allowed at Serena Tulum - Adults Only.

Does Serena Tulum - Adults Only have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Serena Tulum - Adults Only?

The closest major airport to Serena Tulum - Adults Only is Tulum Intl. Airport (TQO), which is 28.4 mi away (56 minutes by car).

Can I book a room with a balcony at Serena Tulum - Adults Only?

No, you won't find guestrooms with balconies at Serena Tulum - Adults Only.

Serena Tulum - Adults Only Reviews

8.0

Very Good

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

6/10 Okay

Maria

Dec 3, 2023

Disliked: Property conditions & facilities

6/10 Okay

Oscar

Traveled with group

Mar 30, 2023

Liked: Staff & service, amenities, property conditions & facilities

Disliked: Cleanliness

If you want to be one with nature this is your place.

Stayed 3 nights in Mar 2023

8/10 Good

hilary

Feb 13, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2023

10/10 Excellent

Patricia Herrera

Jan 4, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Me gusto la hospitalidad del persona, principalmente del gerente que me ayudo a solucionar problemas con mi reserva

2/10 Terrible

Ida

Traveled with group

Sep 12, 2022

Disliked: Staff & service, property conditions & facilities

Most unprofessional hotel staff I have ever met. They tried to provide a shuttle, which was not by the hotel but only the staff because I guess they were trying to get side money. Most unprofessional service with the shuttle. Me and my friend didn’t end up going with the shuttle because we felt unsafe and they still charged us full. $150. Then we left a key with them to a scoter we rented from a third party since we were checking out early. They lost the key and claimed that we never gave them the key. MOST UNPROFESSIONAL STAFF. Stressed the both of us out. They’re really shady

Stayed 5 nights in Sep 2022

10/10 Excellent

Daniela

Sep 8, 2022

Liked: Staff & service, amenities, property conditions & facilities

I loved it. The room I stayed in needs some help with covering the back. I felt ppl could see me shower from the gym parking lot, but everything else was amazing

Stayed 2 nights in Sep 2022

8/10 Good

Jeneen, WASHINGTON

Traveled with group

Aug 31, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was beautiful, nature-inspired and thoughtfully designed, quiet despite being walking distance to bars and restaurants, and the service was really excellent. The staff were super responsive to our requests. Breakfast was great. The towels and linen smelled so fresh (which is sadly not the case in some hotels, even big ones). It was right beside a 7-11 and walking distance to Azulik! Lots of parking. Close to the beach (though it's a rocky area... you have to find the right spots to walk to). The only reason I'm not giving it 5 stars is because of what I consider misleading advertising. The pictures give you the impression that it's ON the beach but it's not. Also the bathroom has no door. Which are not deal breakers, but they should mention these upfront to avoid disappointment. Just please remove the pix that make it seem like a beachfront property. Besides that, I highly recommend!

Stayed 4 nights in Aug 2022

10/10 Excellent

Hollo

Traveled with partner

Aug 27, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed here for one night but all in all it was an amazing experience!

Stayed 1 night in Aug 2022

10/10 Excellent

TOMMASO

Traveled with partner

Jul 22, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 7 nights in Jul 2022

10/10 Excellent

Bhranti

Traveled with group

Apr 30, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good property good stay

Stayed 2 nights in Apr 2022

10/10 Excellent

Julie

Apr 30, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We loved Serena! Conveniently located in Tulum near the beach and walkable to lots of restaurants and shops. Free onsite parking is a huge bonus in Tulum. :)

Stayed 4 nights in Apr 2022

10/10 Excellent

John

Traveled with partner

Apr 7, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful area in the middle of the jungle! I love the layout. The breakfast area is so nice and love that it is included. Staff is very friendly and care about your experience. Love that there are bikes/scooters available to rent

Stayed 7 nights in Mar 2022

10/10 Excellent

Jesus

Mar 31, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property was amazing and so beautiful and peaceful And the staff was very kind and helpful ❤️❤️👍👍

Stayed 7 nights in Mar 2022

10/10 Excellent

Francisco

Mar 25, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2022

8/10 Good

Heidi

Traveled with group

Mar 10, 2022

Liked: Staff & service, property conditions & facilities

The staff was amazing! They were on top of our cleaning services and brought us a full-length mirror (we were attending a music festival so we were putting a lot of effort into our outfits) without us asking. The room was air conditioned and much bigger than expected. Honestly you could have easily fit 5 or 6 people in the suite (2 queen beds futon). The only issues we had was the poor lighting in the rooms (but that seems to be common for the area), the thin ceiling (you could hear our upstairs neighbors too easily), and that we weren't able to easily update the reservation (we wanted to check out one day early but they kept giving us the runaround). All in all, good value for what we paid. I would come back in a heartbeat.

Stayed 5 nights in Mar 2022

10/10 Excellent

Francisco

Mar 7, 2022

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent service.

Well received, this is a MINIMALIST type of stay. I had an expectation of what type of room we rented and it was exactly as described. I will say this, the service was excellent. My A/C went out in the middle of my stay and they did everything to make me and my fiancé feel comfortable. I would stay here again.

Stayed 3 nights in Mar 2022

4/10 Poor

Sally

Feb 26, 2022

Stayed 6 nights in Feb 2022

6/10 Okay

Danny

Feb 17, 2022

Not what was expected.

Stayed 5 nights in Feb 2022

10/10 Excellent

Nonkululeko

Traveled with partner

Feb 11, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was beautiful and accessible to all the restaurants, beaches, and other fun things to enjoy during the stay. We really enjoyed our time there.

Stayed 6 nights in Jan 2022

4/10 Poor

Shawna, Vineyard Haven

Feb 5, 2022

Disliked: Cleanliness

Stayed 3 nights in Feb 2022

8/10 Good

Juan, Corona

Feb 5, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

good place to stay, close to everything

Stayed 2 nights in Feb 2022

10/10 Excellent

Monika

Jan 9, 2022

I loved the grounds and the glamping style.

Stayed 2 nights in Jan 2022

2/10 Terrible

Peter

Traveled with partner

Nov 17, 2021

Disliked: Cleanliness, staff & service, property conditions & facilities

Bed bugs. Bed bug stains on the sheets. Large cockroaches. Racoon repeatedly broke in our glamping tent all hours of the night. We left with one night on our reservation because it was that bad with zero sleep. Requested a refund and the hotel intentionally wont answer the numerous calls from Expedia even though the front desk said I would get the refund.

Stayed 3 nights in Nov 2021

10/10 Excellent

David

Nov 9, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My only criticism was breakfast staff was making out in clear site of guests and left food many times. When I finally served myself I was told I should wait to be served, as I said they went long time periods without attending stations.

Stayed 1 night in Nov 2021

10/10 Excellent

Greg

Oct 27, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

A fantastic place to stay. It feels like you are really connected to nature here. This is a great place if you like a rustic, natural place to stay. The jungle gym was also great. Super friendly staff and great location.

Stayed 4 nights in Oct 2021