Una Vida

4.5 star property
Suburban hotel with a full-service spa and a coffee shop
VIP Access

Choose dates to view prices

Photo gallery for Una Vida

Outdoor pool, open 7:30 AM to 9:00 PM, pool umbrellas, sun loungers
Reception
Luxury House | View from room
Premier Room | Premium bedding, down comforters, pillowtop beds, in-room safe
Snack bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Bar
  • Breakfast available
  • Spa

Explore the area

View in a map
Av. La Selva entre Kohunlich y Xcaret, Tulum, QROO, 77780
  • Place, Tulum National Park
    ‪7 min drive‬
  • Place, Tulum Mayan Ruins
    ‪10 min drive‬
  • Place, Playa Paraiso
    ‪12 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪53 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Luxury Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury House

  • 3229 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds, 2 Large Twin Beds and 1 Double Sofa Bed

Premier Room

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Jungle Studio

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Tropical Room - Terrace

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tulum

Located in Tulum City Center, Una Vida is a leisurely stroll from sights such as Hospital de Tulum and Dos Aguas Park. This 4.5-star hotel has 17 rooms and welcomes guests with a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Gran Cenote - 6 min drive - 3.3 miles
  • Tulum National Park - 7 min drive - 3.3 miles
  • Tulum Mayan Ruins - 10 min drive - 3.9 miles
  • Las Palmas Public Beach - 10 min drive - 4.2 miles
  • Playa Paraiso - 12 min drive - 4.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive

Restaurants

  • ‪Taqueria El Sabor Mexicano - ‬7 min walk
  • ‪Burrito Amor - ‬9 min walk
  • ‪Poc-Chuck “Las Mestizas” - ‬6 min walk
  • ‪El Tio - ‬7 min walk
  • ‪Palma Central - ‬4 min walk

About this property

Una Vida

Suburban hotel with a full-service spa and a coffee shop
Guests staying at Una Vida enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 130 per vehicle one-way. The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include coffee/tea in a common area, free newspapers, and a terrace.
Guests can expect to find free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include balconies or patios, ceiling fans, and safes.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 30 for adults and USD 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Ananda

Things to do

  • Full-service spa
  • Outdoor pool
  • Water sports equipment

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • No elevator

More

  • 11 buildings
  • 2 floors
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for USD 20 per accommodation, per night
  • Dogs and cats only
  • 1 total (33 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 30 for adults and USD 30 for children
  • Airport shuttle fee: USD 130 per vehicle (one-way, maximum occupancy 5)
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 7:30 AM to 9:00 PM.
  • There are no elevators.

Property is also known as

Una Vida Villa Tulum
Una Vida Tulum
Una Vida Hotel Tulum
Una Vida Hotel
Una Vida Hotel
Una Vida Tulum
Una Vida Hotel Tulum

Frequently asked questions

Is a free cancellation option available at Una Vida?

Una Vida offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Una Vida?

As of Oct 27, 2025, prices found for a 1-night stay for 2 adults at Una Vida on Nov 6, 2025 start from $96.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Una Vida?

This hotel is situated in Tulum City Center within a short 15-minute walk of Dos Aguas Park. You'll also find Tulum Mayan Ruins and Tulum National Park within a short drive.

Is parking available on site at Una Vida?

Yes, secured self parking is offered for free at the hotel. You'll find a max of 1 space per unit.

Is there a spa available at Una Vida?

There is a full-service spa available for guests to enjoy and services include massages.

Does Una Vida have a casino at the property?

No, Una Vida doesn't have a casino.

Will I find an indoor pool at Una Vida?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:30 AM and 9:00 PM.

What amenities will couples enjoy at Una Vida?

There are many amenities for couples at this hotel, including Champagne service and in-room massages as well as an outdoor pool.

Does Una Vida have a hot tub?

No, there isn't a spa tub at this hotel.

Does Una Vida feature a restaurant that includes a breakfast menu?

Yes, Una Vida serves continental breakfast for a surcharge each morning at Ananda.

Will Una Vida allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Una Vida for a fee of USD 20 per accommodation, per night.

Are there connecting rooms at Una Vida?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Una Vida?

The closest major airport to Una Vida is Tulum Intl. Airport (TQO), which is 24.4 mi away (43 minutes by car).

Are there rooms with balconies at Una Vida?

Yes, every guestroom at Una Vida comes with a balcony with some featuring garden or courtyard views.

Reviews

Una Vida Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 201 out of 273 reviews
Rating 8 - Good. 52 out of 273 reviews
Rating 6 - Okay. 12 out of 273 reviews
Rating 4 - Poor. 1 out of 273 reviews
Rating 2 - Terrible. 7 out of 273 reviews

Reviews

10/10 Excellent

Joseph, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Cara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool
Stayed 1 night in Jul 2025

10/10 Excellent

Cara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool and rooms. Excellent customer service.
Stayed 1 night in Jul 2025

10/10 Excellent

kye

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We are so pleased we listened to the reviews for this property and decided to book here last minute. We were so happy with our 4-night stay at Una Vida. The staff are super friendly and helpful, the room was impressive for the price (especially compared to similarly priced but far less attractive hotels in the area), the room amenities and cleanliness were faultless, the location was brilliant as we felt super secluded and safe with easy walking proximity to Tulum's main centre. The photos are accurate as well, which is a massive bonus compared to other places in the area! Something we read in reviews was the added benefit of access to the Bardo and Milam sister hotels. Bardo is next door and essentially offers a second gorgeous eating, swimming and relaxing space whilst staying at Una Vida. We visited Milam too, which was a bit further away but was definitely worth checking out. The food there was really good, and the pool would be excellent on a sunnier day (we visited when it was raining heavily, so didn't bother with swimming in the pool). The staff at all 3 locations are helpful and very friendly, making you feel welcome and cared for in all spaces, even if you're not staying there specifically. All in all, I would say anyone who prefers some quiet, feeling connected to the lush jungle atmosphere and enjoys a touch of affordable bohemian luxury, this place is definitely for you!
Stayed 3 nights in Jun 2025

10/10 Excellent

Baruni

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was gorgeous!! You can access the pool at their sister property which is a great feature. I just wish the food was better.
Stayed 1 night in Apr 2025

8/10 Good

Mark, London

Stayed 4 nights in Apr 2025

10/10 Excellent

Lavania

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

clara, Irvine

Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2025

10/10 Excellent

clara, Irvine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property, the staff is so attentive and they care for every detail. I’ve been there several times and I intend to be back soon :)
Stayed 4 nights in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Ross A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Chad E

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Con- Stayed on the property for 1 week and never had hot water for showering. It being a tropical warm area it was manageable but not alway the most comfortable. Brought it up to service desk but couldn’t get a good answer or a fix to the issue. Pro- staff was very accommodating for food, drinks and safe travel. Atmosphere was very peaceful and pleasant. Inside the property was absolutely gorgeous and safe.
Stayed 7 nights in Apr 2025

10/10 Excellent

Piper

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una Vida is a beautiful bohemian themed boutique hotel. Their staff was friendly and helpful with each encounter. The food and drinks at the hotel and the Hotel Bardo were tasty. We stayed in the 3 bedroom villa. It was amazing! My BFF enjoyed the privacy of our own pool. My personal favorite was the outdoor shower. I travel alot and have very high expectations. Una Vida exceeded them all.
Stayed 4 nights in Apr 2025

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Jonathan, windermere

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo super genial .. los detalles pequeños no se cuentan por que son insiginificantes en comparacion con todo lo demas. Muchas gracias por todo..
Stayed 4 nights in Apr 2025

8/10 Good

Rob

Traveled with group
Hotel great. Town itself, not so much…
Stayed 3 nights in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful serene oasis with kind, friendly and helpful staff. Guadalupe and Shiomara were just great and assisted us with sites to see in the area, restaurants and currency exchange sites. We liked the Ananda restaurant as well and access to the sister Hotel Bardo and the yoga and Qi Gong classes was much appreciated. Our couples massage and complimentary wine after was just what we needed to finish our stay. Absolutely wonderful place and experience!
Stayed 5 nights in Mar 2025

10/10 Excellent

esther

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Una Vida! The staff were incredibly friendly and accommodating, making us feel welcome from the moment we arrived. The atmosphere and decor were beautifully done, creating a warm and inviting ambiance. Our room was spacious and spotless, providing a comfortable retreat after a day of exploring. Additionally, the location was excellent, with plenty of great restaurants within walking distance. The only minor downside was that the bed was a bit stiff for our liking, but overall, it didn’t take away from our wonderful experience. We would definitely stay here again!
Stayed 4 nights in Mar 2025

10/10 Excellent

Rick, Halifax

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of three—two adults and one teenager—stayed in the one-bedroom suite, and it was absolutely perfect. From the moment we arrived, it felt like stepping into an oasis of tranquility. The atmosphere was peaceful and calming, setting the tone for a truly relaxing getaway. Every aspect of our stay exceeded expectations—the beautifully designed rooms, the serene pool area, the exceptional dining, and the attentive, friendly staff all contributed to an unforgettable experience. We spent a full week here and loved every moment. Having a car was a great advantage (which I highly recommend for Tulum), as the location was conveniently close to everything we wanted to explore. Without hesitation, we would stay here again and highly recommend it to others seeking a perfect Tulum escape.
Stayed 7 nights in Mar 2025

10/10 Excellent

Yanislav

Stayed 2 nights in Feb 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a private villa & it was so beautiful!
Stayed 1 night in Mar 2025

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities, room comfort

Rumble in the Jungle

This hotel has great service with the jungle feel. Food and drinks were pricey but decent. As beautiful as the atmosphere is the location is close to a highway which was noisy and kills the vibe to an extent. Security is a bit of a concern as the room locks are merely that of a bathroom door. We enjoyed that it is a smaller hotel and it felt like a home away from home with a quick walking distance to downtown.
Stayed 3 nights in Feb 2025

8/10 Good

clara, Irvine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place, the rooms, the attentive staff and the decoration and - candles- around the property Beautiful
Stayed 4 nights in Feb 2025

8/10 Good

Katie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and nice to have access to another hotel too with a pool table to play in the evenings. It was nice and quiet and private. Staff were mostly helpful but we did ask for their help with securing bikes and the first woman said there are none left so we’ll have to go elsewhere and then a second woman helped us get some - however they firstly wanted an extortionate amount of money (can’t remember exactly how much now) so we said no we’ll get them in town and then she came back offering them for less. Quite odd because usually in hotels they’re trying to help you not get scammed. Anyway the bikes got delivered and they were falling apart so definitely not worth the money. Also put a £320 holding charge on my card which seems a lot for only 4 nights and it took until I was back home for it to come back on my card which was annoying. Location was not the best - it was easy enough to walk to town but walking down some of the streets to get there didn’t feel very safe.
Stayed 4 nights in Jan 2025