Staff was very attentive and professional, and the food at the hotel was amazing!
Great location. Amazing staff.
No es común y ahí está la magia. Una galería de arte el lugar
The service and the ambience were excellent. The restaurants were also really good.
Excellent location, amazing art, extremely friendly staff... recommended 👍
Beautiful hotel! My room was right in the beach and it was magical
The hotel is located at the very end of the strip, if you dont know where you are going you will miss it because there is no sign indicating the entrance (its right after nomade hotel). The hotel is very artsy, there are different sculptures such as a kaws figure and different murals and paintings throughout the property, which makes for some great photo ops. The pool is a nice size and its located right by the beach so you can enjoy either or. The staff is very friendly but service can be hit or miss, i had my drink order forgotten twice by the pool. A big con for me was the internet service, pretty much non-existent. There are very few spots throughout the property where it actually works well, and there is no phone service in this area of the city. This is the type of hotel you go to in order to get away from everything. There are no TVs in any of the rooms and without internet its pretty much you lounging around the property eating drinking and relaxing.
Located in Zona Hotelera within a short stroll of Sian Ka'an Biosphere Reserve, Casa Malca is within a 10-minute drive Tulum National Park. This 70-room, 4-star hotel has conveniences like a full-service spa, an outdoor pool, and an indoor pool. It's connected to the convention center in central Tulum, and a short drive from Tulum Beach and Ven a la Luz Sculpture.
Free cooked-to-order breakfast is included with your stay and awaits you each morning from 8 AM to 11 AM. Enjoy dining at one of 2 onsite restaurants including Philosophy, which specializes in Fusion cuisine. Savor a meal from the comfort of your room with room service, entertain your taste buds with a drink at the bar/lounge, and mingle with other guests at the free daily manager's reception.
Guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include furnished balconies or patios, sitting areas, and private yards. Change of towels is available on request.
At Casa Malca, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for USD 420 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach hotel include a children's pool, a gym, and a sauna.
Staff was very attentive and professional, and the food at the hotel was amazing!
Great location. Amazing staff.
Dear Alberto, Thank you so much for your comments and visit Casa Malca. Hope we can welcome you any other time soon! Kind Regards, Casa Malca Team
No es común y ahí está la magia. Una galería de arte el lugar
Hola, Manuel. Gracias por tus comentarios, nos complace leer que viviste la Magia de Casa Malca ! Esperamos poder tenerte de regreso pronto. Saludos,
The service and the ambience were excellent. The restaurants were also really good.
Hola, Thank you for your comments and review. We look forward to your next visit. Best regards!
Excellent location, amazing art, extremely friendly staff... recommended 👍
We are very grateful for your comments and we hope to have you back soon with us. Best regards Ilse P. Carvajal
Thank you for choosing Casa Malca for your memorable vacations in Tulum, we are working hard every day for to be the best in your vacations. Best regards!
Tahnk you choosing Casa Malca, we are happy stay with us!
Thank you for your feedback, this helps us to improve our service.
Beautiful hotel! My room was right in the beach and it was magical
Thank you so much for your review!
Dear Mr. Adames We would like to thank you for visiting Casa Malca. We hope to see you soon at your home away from home. Have a great weekend!