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Recent guest reviews

Staff was very attentive and professional, and the food at the hotel was amazing!

Great location. Amazing staff.

No es común y ahí está la magia. Una galería de arte el lugar

The service and the ambience were excellent. The restaurants were also really good.

Excellent location, amazing art, extremely friendly staff... recommended 👍

Beautiful hotel! My room was right in the beach and it was magical

The hotel is located at the very end of the strip, if you dont know where you are going you will miss it because there is no sign indicating the entrance (its right after nomade hotel). The hotel is very artsy, there are different sculptures such as a kaws figure and different murals and paintings throughout the property, which makes for some great photo ops. The pool is a nice size and its located right by the beach so you can enjoy either or. The staff is very friendly but service can be hit or miss, i had my drink order forgotten twice by the pool. A big con for me was the internet service, pretty much non-existent. There are very few spots throughout the property where it actually works well, and there is no phone service in this area of the city. This is the type of hotel you go to in order to get away from everything. There are no TVs in any of the rooms and without internet its pretty much you lounging around the property eating drinking and relaxing.

Carretera Tulum-Boca Paila Km 9.5 Tulum QROO

Hotel highlights

  • Steps from Tulum Beach
  • Free cooked-to-order breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Casa Malca places you within a 10-minute walk of Sian Ka'an Biosphere Reserve. This 70-room, 4-star hotel has conveniences like an outdoor pool, an indoor pool, and free in-room WiFi.


Dining

Free cooked-to-order breakfast is included with your stay and awaits you each morning from 8 AM to 11 AM. This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


Rooms

Guests can stay connected with free WiFi. Bathrooms have designer toiletries and bathrobes. Other standard amenities include sitting areas, minibars, and espresso makers.


Property features

Guests staying at Casa Malca enjoy an indoor pool, an outdoor pool, and a sauna. You can take advantage of free parking, along with an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this beach hotel include free WiFi in public areas, free use of bicycles, and a terrace.

Room options

Superior Suite, 1 King Bed, Ocean View (Master Suite Beach Front)

1 King Bed | Sleeps 3

Suite, 1 King Bed, Garden View (Junior Suite Garden View)

1 King Bed | Sleeps 3

Superior Suite, 1 King Bed, Ocean View (Junior Suite Beach Front)

1 King Bed | Sleeps 3

Superior Suite, 1 King Bed, Ocean View (Master Suite Ocean View)

1 King Bed | Sleeps 3

Guest reviews for Casa Malca

Everyone (7) Couples (3) Family (1)
5
Family

Staff was very attentive and professional, and the food at the hotel was amazing!

By on Jul 7, 2022

Review comment responded on Jul 7, 2022

Dear Mr. Adames We would like to thank you for visiting Casa Malca. We hope to see you soon at your home away from home. Have a great weekend!

4
Everyone

By on Oct 13, 2021

5
Partner Couples

Great location. Amazing staff.

By , from San Juan on Oct 5, 2021

Review comment responded on Oct 6, 2021

Dear Alberto, Thank you so much for your comments and visit Casa Malca. Hope we can welcome you any other time soon! Kind Regards, Casa Malca Team

5
Partner Couples

No es común y ahí está la magia. Una galería de arte el lugar

By , from Morelia on Sep 12, 2020

Review comment responded on Sep 18, 2020

Hola, Manuel. Gracias por tus comentarios, nos complace leer que viviste la Magia de Casa Malca ! Esperamos poder tenerte de regreso pronto. Saludos,

5
Partner Couples

The service and the ambience were excellent. The restaurants were also really good.

By on Aug 12, 2020

Review comment responded on Aug 14, 2020

Hola, Thank you for your comments and review. We look forward to your next visit. Best regards!

5
Everyone

Excellent location, amazing art, extremely friendly staff... recommended 👍

By on Sep 17, 2019

Review comment responded on Sep 17, 2019

We are very grateful for your comments and we hope to have you back soon with us. Best regards Ilse P. Carvajal

5
Everyone

By on Jul 15, 2019

Review comment responded on Jul 15, 2019

Thank you for choosing Casa Malca for your memorable vacations in Tulum, we are working hard every day for to be the best in your vacations. Best regards!

5
Everyone

By on Jul 7, 2019

Review comment responded on Jul 9, 2019

Tahnk you choosing Casa Malca, we are happy stay with us!

3
Everyone

By on Feb 25, 2019

Review comment responded on Apr 10, 2019

Thank you for your feedback, this helps us to improve our service.

5
Everyone

Beautiful hotel! My room was right in the beach and it was magical

By on Nov 14, 2018

Review comment responded on Jan 5, 2019

Thank you so much for your review!

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