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Casa Malca

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Photo gallery for Casa Malca

Indoor pool, outdoor pool, free cabanas, lifeguards on site
Property video
Reception
On the beach, white sand, free beach cabanas, beach towels
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included

Explore the area

View in a map
Carretera Tulum-Boca Paila Km 9.5, Tulum, QROO, 77780
  • Place, Tulum Beach
    ‪11 min walk‬
  • Place, Playa Paraiso
    ‪17 min drive‬
  • Place, Tulum Mayan Ruins
    ‪24 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪82 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite, Garden View

Junior Suite, Garden View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite, Garden View

10.0 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, Beachfront

View from room

Junior Suite, Beachfront

  • Partial ocean view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Beachfront (Master)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, Beachfront (Master)

  • Partial ocean view
  • 1076 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth)

IPod dock, books, MP3 dock, music library

Suite, 2 Bathrooms, Garden View (Townhouse Labyrinth)

  • Garden view
  • 1292 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite, 2 Bathrooms, Garden View (Village)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Family Suite, 2 Bathrooms, Garden View (Village)

  • Garden view
  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

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Exterior

Dreams Tulum Resort & Spa - All Inclusive

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  • On private beach
  • Pool
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7.8 out of 10, Good, 1,001 reviews
$249 nightly
The price is $304
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About the neighborhood

Tulum

Located in Zona Hotelera, Casa Malca is within a 10-minute walk of poplar sights like Sian Ka'an Biosphere Reserve. This 70-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and an indoor pool. It's connected to the convention center in central Tulum, and a short drive from Tulum Beach and Tulum National Park.

What's nearby

  • Tulum Beach - 11 min walk - 0.6 miles
  • Las Palmas Public Beach - 16 min drive - 6.6 miles
  • Playa Paraiso - 17 min drive - 7.1 miles
  • Tulum Mayan Ruins - 24 min drive - 8.2 miles
  • Xel-Há Park - 34 min drive - 21.3 miles

Getting around

  • Cancun Intl. Airport (CUN) - 119 min drive

Restaurants

  • ‪Ilios | Greek restaurant in Tulum - ‬2 min drive
  • ‪Rosa Negra Tulum - ‬3 min drive
  • ‪ARCA - ‬2 min drive
  • ‪Casa Banana - ‬2 min drive
  • ‪Secrets Tulum Beach Club - ‬2 min drive

About this property

Casa Malca

At Casa Malca, guests enjoy a full-service spa, an indoor pool, and an outdoor pool. There's free parking, and an airport shuttle (available 24 hours) for USD 420 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and tours or tickets. Other amenities at this beach hotel include a children's pool, a gym, and a sauna.
Guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include furnished balconies or patios, iPod docks, and sitting areas. Change of towels is available on request.
A health club and complimentary bicycles are featured at the hotel. An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Restaurants on site

  • Philosophy

Things to do

  • Art gallery
  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Books
  • Children's pool
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Music library
  • Outdoor padel court
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Winery release events

Family friendly

  • Beach toys
  • Children's games
  • Children's pool
  • Fenced pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (1,292 square feet of space)
  • Coworking space

Outdoors

  • Beach towels
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • In a national park
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Fixed shower seat
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Magnifying mirror
  • No elevator
  • Smooth flooring in room
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 12:30 AM and 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40 per pet, per night
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 420 per vehicle (roundtrip, maximum occupancy 4)
  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 12:30 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 10 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Casa Malca Hotel Tulum
Casa Malca Hotel
Casa Malca Tulum
Casa Malca
Casa Malca Hotel
Casa Malca Tulum
Casa Malca Hotel Tulum

Frequently asked questions

What is there to do near Casa Malca?

This hotel is situated in Zona Hotelera within a 10-minute walk of Tulum Beach and Sian Ka'an Biosphere Reserve. You'll also find Tulum National Park and Las Palmas Public Beach within a short drive.

How much does it cost to stay at Casa Malca?

As of Jun 17, 2026, prices found for a 1-night stay for 2 adults at Casa Malca on Jun 18, 2026 start from $720, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Casa Malca?

Yes, secured self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Is there a spa at Casa Malca?

There is a full-service spa available for guests to enjoy and services include sports massages, hot stone massages, body wraps, and hydrotherapy.

Are there luxury amenities available at Casa Malca?

Yes, guests can indulge in luxuries such as an outdoor pool, an ocean-view restaurant, and beachside massages at this hotel.

Does Casa Malca feature a casino at the property?

No, Casa Malca doesn't have a casino.

Is there an indoor pool at Casa Malca?

Yes, this hotel has an indoor pool as well as an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Casa Malca?

At this beachfront hotel, there are many amenities for couples, including champagne service and in-room massages in each guestroom, and some feature ocean view.

Does Casa Malca have a hot tub?

No, but this hotel does have a sauna.

Does Casa Malca feature a restaurant that includes a breakfast menu?

Yes, Casa Malca has 2 restaurants, and serves free cooked-to-order breakfasts each morning.

Does Casa Malca allow pets to stay for free?

Although they can't stay for free, pets are welcome at Casa Malca for a fee of USD 40 per pet, per night.

Does Casa Malca have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Casa Malca?

The closest major airport to Casa Malca is Tulum Intl. Airport (TQO), which is about 12.8 mi away.

Can I book a room with a balcony at Casa Malca?

Yes, every guestroom at Casa Malca comes with a furnished balcony/patio and some offer ocean and garden views.

Does Casa Malca host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Casa Malca.

Casa Malca Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 343 out of 455 reviews
Rating 8 - Good. 51 out of 455 reviews
Rating 6 - Okay. 30 out of 455 reviews
Rating 4 - Poor. 13 out of 455 reviews
Rating 2 - Terrible. 18 out of 455 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

richard

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, the hotel was not too crowded so it was enjoyable.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Yadimar

Liked: Cleanliness, amenities, property conditions & facilities
The room and the staff were amazing.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most beautiful properties we’ve stayed in Tulum. The room and beach area.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Hotel Casa Malca was outstanding. The staff were incredible, and the concierge service was on top of everything — always checking in, always available, and there for us 24/7. The food was excellent, and everything was perfect. I would definitely go back anytime.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Casa Malca was great. We checked out from another
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Aira Mae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the staff to the hotel … everything was perfect. Loved their breakfast . Great food and restaurant
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
My room was unique, well appointed, and had an amazing garden/jungle view!! The staff could not have been more accommodating and pleasant. The beach was as beautiful as some I’ve seen in Hawaii and I would highly recommend this cool property!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities
Amazing facilities. Everyone was so nice and hepful. Amazing good and service. Thr beachfront from here is so peaceful.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tahira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and breakfast was amazing.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Tanquil

Liked: Cleanliness, amenities, property conditions & facilities
The room was beyond our expectations! Perfect. The staff was amazing! The whole place was simply magical!
The beach outside our room
Hotel entrance
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Cristobal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places I’ve stayed at in Tulum!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay!
Stayed 5 nights in Oct 2022
Verified

10/10 Excellent

shahbaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, great service and overall Amazing experience!! Angel conceirage really helpful throughout our stay 10/10✨️
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. We loved the hotel and the food was great.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, will be back!
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Yan

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to spend some time to relax and enjoy !
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

JULIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive and professional, and the food at the hotel was amazing!
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel!

We've stayed here multiple times and the service and hotel are always excellent.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

JORGE HUMBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome service
Stayed 3 nights in Aug 2025
Verified

8/10 Good

lisandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in Casa Malca , the hotel is clean and relaxing , the only thing to mention is the food in the hotel , it's really EXPENSIVE and the taste is just OK. But we had lunch and dinner at the hotel next to for half of the price and amazing food .
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

garry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, friendly staff
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Malca is one of the most beautiful hotels I ever stayed at.
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to enjoy life. Treated like a royal couple.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, with excepcional service and very neci design
Stayed 1 night in Dec 2024