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Tokyu Stay Shinjuku

3.0 star property
Hotel with a restaurant, 3-minute walk to Shinjuku Isetan

Choose dates to view prices

Photo gallery for Tokyu Stay Shinjuku

Property entrance
Lobby
Reception hall
In-room safe, desk, laptop workspace, iron/ironing board
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022
  • Place, Isetan Department Store Shinjuku
    ‪1 min walk‬
  • Place, Shinjuku Isetan
    ‪3 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪35 min drive‬

Room options

View all photos for Twin Room, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room, Non Smoking

8.8 out of 10
Excellent
(17 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Single Room, Non Smoking

Comfort Single Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Comfort Single Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Casual Single Room, Non Smoking

Casual Single Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Casual Single Room, Non Smoking

9.0 out of 10
Wonderful
(36 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room, Non Smoking

Economy Double Room, Non Smoking | In-room safe, desk, laptop workspace, iron/ironing board

Economy Double Room, Non Smoking

9.0 out of 10
Wonderful
(52 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room with Mini Kitchen, Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Double Room with Mini Kitchen, Non-Smoking

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room(Single Use), Non-Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Twin Room(Single Use), Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 237 sq ft
  • Sleeps 1
  • 2 Twin Beds

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Exterior

Hotel Gracery Shinjuku

Shinjuku
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 4,409 reviews
$113 nightly
The price is $124
Jan 6 - Jan 7, 2026
All taxes and fees included in total
Hotel Gracery Shinjuku

About the neighborhood

Tokyo

Located in Shinjuku, Tokyu Stay Shinjuku is within a 5-minute walk of Shinjuku Isetan and within 15 minutes of other popular attractions like Omoide Yokocho. This 179-room, 3-star hotel has in-room conveniences like refrigerators, electric kettles, and TVs.

What's nearby

  • Isetan Department Store Shinjuku - 1 min walk - 0.1 miles
  • Shinjuku Isetan - 3 min walk - 0.2 miles
  • Shinjuku Gyoen National Garden - 6 min walk - 0.4 miles
  • Samurai Museum - 6 min walk - 0.4 miles
  • Omoide Yokocho - 7 min walk - 0.4 miles

Getting around

  • Shinjuku-sanchome Station - 2 min walk
  • Shinjuku Station - 7 min walk
  • Haneda Airport (HND) - 51 min drive

Restaurants

  • ‪371 bar - ‬1 min walk
  • ‪count zero - ‬1 min walk
  • ‪桂花ラーメン 新宿末広店 - ‬1 min walk
  • ‪ジンギスカン だるまや - ‬1 min walk
  • ‪エピタフカレー - ‬1 min walk

About this property

Tokyu Stay Shinjuku

Hotel with a restaurant, 3-minute walk to Shinjuku Isetan
Guests of Tokyu Stay Shinjuku enjoy free WiFi in public areas, free newspapers, and laundry facilities. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include a vending machine and a reception hall.
Guests can expect to find TVs and stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, toilets with an electronic bidet, and slippers. Other standard amenities include refrigerators, electric kettles, and safes. Housekeeping is available on request.

Similar properties

Exterior
Tokyu Stay Shinjuku Eastside
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 604 reviews
$125 nightly
The price is $139
Jan 4 - Jan 5, 2026
Tokyu Stay Shinjuku Eastside

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,200 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2200 per person
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Tokyu Stay Shinjuku caters to LGBTQ+ guests.
  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Frequently asked questions

Is free cancellation available at Tokyu Stay Shinjuku?

Tokyu Stay Shinjuku provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Tokyu Stay Shinjuku?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at Tokyu Stay Shinjuku on Jan 20, 2026 start from $120.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Tokyu Stay Shinjuku?

This hotel is situated in Shinjuku, just steps from Isetan Department Store Shinjuku and Shinjuku Isetan, and within a short walk of Shinjuku Gyoen National Garden. You'll also find Shibuya Crossing and Tokyo Imperial Palace within a short drive.

Will I be able to park at Tokyu Stay Shinjuku?

No, there isn't parking available at the hotel.

Does Tokyu Stay Shinjuku feature a casino on the premises?

No, Tokyu Stay Shinjuku doesn't have a casino.

Is there an indoor pool at Tokyu Stay Shinjuku?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Tokyu Stay Shinjuku?

Couples staying at this hotel will appreciate amenities like in-room massages and slippers as well as a restaurant.

Are there hot tubs at Tokyu Stay Shinjuku?

No, this hotel doesn't have a spa tub.

Does Tokyu Stay Shinjuku have a restaurant that serves breakfast?

Yes, Tokyu Stay Shinjuku serves buffet breakfast each morning for a surcharge from its restaurant.

Does Tokyu Stay Shinjuku allow pets to stay free of charge?

No, pets aren't allowed at Tokyu Stay Shinjuku though service animals are welcome.

Does Tokyu Stay Shinjuku have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Tokyu Stay Shinjuku?

The closest major airport to Tokyu Stay Shinjuku is Haneda Airport (HND), which is 17.1 mi away (51 minutes by car).

Are there rooms with balconies that I can book at Tokyu Stay Shinjuku?

No, there aren't any guestrooms with balconies at Tokyu Stay Shinjuku.

Tokyu Stay Shinjuku Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 647 out of 1003 reviews
Rating 8 - Good. 277 out of 1003 reviews
Rating 6 - Okay. 59 out of 1003 reviews
Rating 4 - Poor. 15 out of 1003 reviews
Rating 2 - Terrible. 5 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 6 nights in Sep 2025

8/10 Good

MARYCHU, BELLEROSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is close to restaurants, walkable to shopping, convenient. Breakfast was good with plenty of options. The room was small. Shower pressure very good but the overhead rain shower was not extended enough, was too close to the wall I cannot use the shower. I wash bathe using the handheld. Room 1109
Stayed 4 nights in Sep 2025

6/10 Okay

Alexandra

Liked: Amenities, property conditions & facilities
This hotel relies to heavily on its convenient location and larger western style rooms. This hotel lacks the Japanese hospitality that we got used to during our stay which was 3 weeks and this was our 8th and last hotel of our trip. We found our front desk checkin person was very short with us, housekeeping only would change towels and garbage for our entire stay upon being requested-which was 4 nights. The part that really got me was we asked for a later check out (by an hour) and then we were told if we wanted an extra hour we would have to pay 50% of one nights stay to do so. One night we accidentally forgot a room key to get back in and front desk staff informed us we would need to pay $20 cash if we didn’t return both keys at check out. There’s too many hotels conveniently located near train stations this isn’t the only one in all of Tokyo so I’d give another hotel a try first before booking here again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Matthew

Stayed 2 nights in Aug 2025

10/10 Excellent

Janine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for heaps of restaurants and close to train station. Staff were very helpful and rooms were clean and good amenties.
Stayed 1 night in Sep 2025

8/10 Good

Charles H

Business traveler
Liked: Property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Kamille

Liked: Cleanliness, staff & service
About 8 minutes walk from main train station in Shinjuku. Nice area with lots of dining options. Room itself was smaller than expected. The bathroom had an odd smell but was clean otherwise. Breakfast included was very good and lots of options. Nothing fancy but good for staying in Tokyo.
Stayed 3 nights in Sep 2025

8/10 Good

Mercy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location and washing machine in room.
Stayed 3 nights in Sep 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff goes above and beyond in his accommodating. I had a minor mix-up with an extension of my stay and they helped tremendously at around midnight.
Stayed 2 nights in Sep 2025

8/10 Good

Syed Murtaza

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good affordable place to stay in Shinjuku
Stayed 7 nights in Sep 2025

10/10 Excellent

marlo, brooklyn

Stayed 3 nights in Sep 2025

10/10 Excellent

ziad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was always friendly and helpful , if I come back I will definitely be staying here again !!!!
Close distance to hotel maybe 10-15 min walk shinjuku Gyoen national garden , like 3$ to get in
At the bar/restaurant right out side the hotel, they have great food
By Tokyo metropolitan government office
Movie theater like 5-10 mins away
Stayed 7 nights in Sep 2025

8/10 Good

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay in Shinjuku, short walk to main Shinjuku station with direct airport bus and train. Clean, comfortable and tidy, its Tokyo expect small room but 2 people could fit comfortably. Food options surrounding, short walk to heart of entertainment area of Shinjuku. Would stay again, good value hotel.
Stayed 1 night in Aug 2025

8/10 Good

Florencia

Traveled with partner
Liked: Staff & service
Rooms could use a little more care
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2025

10/10 Excellent

Akemi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

6/10 Okay

Jackie

Stayed 3 nights in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Japan get-a-way

2nd time here. I would consider getting a bigger room. It was kinda cramped after all of our Japan shopping. Location you can’t beat and it’s been very HOT & HUMID. The washer came in handy!!!
Stayed 10 nights in Aug 2025

4/10 Poor

Matilda

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Vanessa

Stayed 3 nights in Aug 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Esha

Liked: Amenities, property conditions & facilities
Great staff! Wonderful room with the value, truely made our stay very comfortable.
Stayed 3 nights in Aug 2025

8/10 Good

Tatsuro

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
It’s tucked behind some dining and bar options. Little dark area, but had everything you need with good access to transportation.
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Stayed 4 nights in Aug 2025