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Tokyu Stay Shibuya

Property class: 3

Choose dates to view prices

Photo gallery for Tokyu Stay Shibuya

A rooftop terrace with a wooden deck, seating area, and potted plants.
A modern, compact living space with a kitchenette, a sofa, a dining table, and a staircase.
A modern reception area with a counter, seating, and a coffee machine.
A modern hotel room with a sofa, a dining table, two beds, a flat-screen TV, and a large window with curtains.
The exterior of Tokyo Stay hotel with a modern design, featuring a well-lit entrance, a signboard, and landscaped areas with plants.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Breakfast available
  • Business services
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
Shinsencho 8-14 Shibuya-ku, Tokyo, Tokyo-to, 150-0045
  • Place, Cerulean Tower
    ‪6 min walk‬
  • Place, Shibuya 109 Building
    ‪8 min walk‬
  • Place, Shibuya Crossing
    ‪10 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪39 min drive‬

Room options

View all photos for Superior Double Room, Non-smoking Superior Double

A modern hotel room with a bed, desk, chair, and a small table with a glass.

Superior Double Room, Non-smoking Superior Double

  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Double Room, Non-smoking Standard Double

A hotel room with a large bed, a wooden nightstand, a desk with two glasses, a chair, and a television.

Standard Double Room, Non-smoking Standard Double

  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Twin Room, Non-smoking Superior Twin

A hotel room with a large bed, a small table, a chair, and a TV.

Superior Twin Room, Non-smoking Superior Twin

  • Sleeps 3
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Double Room (2 persons), Non Smoking

A modern hotel room with a large bed, a wooden headboard, a flat-screen TV, a small table with glasses, and a grey textured wall.

Standard Double Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(38 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Double Room (2 persons), Non Smoking

A modern hotel room with a large bed, a desk, a chair, and a small table.

Superior Double Room (2 persons), Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Twin Room (2 persons), Non Smoking

A hotel room with a large bed, a desk, a chair, and a television.

Superior Twin Room (2 persons), Non Smoking

9.2 out of 10
Wonderful
(28 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Twin Room (2 persons), Non Smoking

A modern hotel room with a large bed, a bedside table, a mirror, and a wardrobe.

Deluxe Twin Room (2 persons), Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Residential Family Room (2 persons), Non Smoking

A modern hotel room with two beds, a flat-screen TV, a dining table, and a large window with curtains.

Residential Family Room (2 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Twin Room (3 persons), Non Smoking

A modern hotel room with a large bed, a bedside table, a mirror, and a wardrobe.

Deluxe Twin Room (3 persons), Non Smoking

9.4 out of 10
Exceptional
(28 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Residential Family Room (3-4 persons), Non Smoking

A modern hotel room with two beds, a flat-screen TV, a dining table, and a large window with curtains.

Residential Family Room (3-4 persons), Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds
  • Free wired internet

View all photos for Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

A modern hotel room with a bunk bed, a desk, and a seating area.

Residential Family Room (Bunk Beds,2-4 persons), Non Smoking

  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Bunk Beds
  • Free wired internet

View all photos for Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

A modern hotel room with a bunk bed, a desk, and a seating area.

Residential Family Room (Bunk Beds,5-6 persons), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Large Twin Bunk Beds and 2 Twin Sofa Beds
  • Free wired internet

View all photos for Deluxe Twin Room (1 person), Non Smoking

A modern hotel room with a large bed, a bedside table, a mirror, and a wardrobe.

Deluxe Twin Room (1 person), Non Smoking

  • 323 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Double Room (1 person), Non Smoking

A modern hotel room with a large bed, a desk, a chair, and a small table.

Superior Double Room (1 person), Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Double Room (1 Person), Non Smoking

A modern hotel room with a large bed, a wooden headboard, a flat-screen TV, a small table with glasses, and a grey textured wall.

Standard Double Room (1 Person), Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Twin Room (1person), Non Smoking

A hotel room with a large bed, a desk, a chair, and a television.

Superior Twin Room (1person), Non Smoking

  • 248 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free wired internet

View all photos for Residential Family Room (1 person), Non Smoking

A modern hotel room with two beds, a flat-screen TV, a dining table, and a large window with curtains.

Residential Family Room (1 person), Non Smoking

  • 431 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds
  • Free wired internet

View all photos for Residential Family Room (Bunk Beds,1 person), Non Smoking

A modern hotel room with a bunk bed, a desk, and a seating area.

Residential Family Room (Bunk Beds,1 person), Non Smoking

  • 506 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Large Twin Bunk Beds
  • Free wired internet

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About the neighborhood

Tokyo

Located in Shibuya, Tokyu Stay Shibuya is a leisurely stroll from popular sights such as Shibuya Saunas and Shibuya Crossing. The 126 rooms at this 3-star hotel include kitchenettes, refrigerators, and microwaves.

What's nearby

  • Love Hotel Hill - 5 min walk - 0.3 miles
  • Cerulean Tower - 6 min walk - 0.4 miles
  • Shibuya 109 Building - 8 min walk - 0.4 miles
  • Shibuya Crossing - 10 min walk - 0.6 miles
  • Yoyogi Park - 14 min walk - 0.8 miles

Getting around

  • Shinsen Station - 3 min walk
  • Shibuya Station - 8 min walk
  • Haneda Airport (HND) - 45 min drive

Restaurants

  • ‪神泉ホルモン 三百屋 - ‬1 min walk
  • ‪モスバーガー - ‬1 min walk
  • ‪カリカリスパイス - ‬1 min walk
  • ‪はんさむ - ‬1 min walk
  • ‪みさわ - ‬2 min walk

About this property

Tokyu Stay Shibuya

At Tokyu Stay Shibuya, guests have access to a rooftop terrace, free WiFi in public areas, and a computer station. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. This hotel also has a vending machine.
LCD TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Kitchenettes, washers/dryers, and refrigerators are also standard. Housekeeping is available on request.

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  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,320 per person

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 1999
  • Designated smoking areas
  • Renovated entire property - August 2023

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 0-inch LCD TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately JPY 1320 per person
  • Housekeeping fee: JPY 1500

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Shibuya Stay
Shibuya Tokyu Stay
Tokyu Shibuya
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Shibuya
Tokyu Stay Shibuya
Tokyu Stay Shibuya Tokyo
Tokyu Stay Shibuya Hotel Tokyo
Tokyu Stay Shibuya Hotel
Tokyu Stay Shibuya Hotel

Frequently asked questions

Are free cancellation options available at Tokyu Stay Shibuya?

Tokyu Stay Shibuya offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Tokyu Stay Shibuya?

As of Sep 23, 2026, prices found for a 1-night stay for 2 adults at Tokyu Stay Shibuya on Sep 28, 2026 start from $198, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Tokyu Stay Shibuya?

This hotel is situated in Shibuya within a 10-minute walk of Shibuya 109 Building and Shibuya Saunas. You'll also find Shibuya Crossing and Tokyo Tower within a short drive.

Does Tokyu Stay Shibuya have a casino on the premises?

No, Tokyu Stay Shibuya doesn't have a casino.

Will I find an indoor pool at Tokyu Stay Shibuya?

No, there is no indoor pool at this hotel.

Does Tokyu Stay Shibuya have a restaurant with a breakfast menu?

Tokyu Stay Shibuya offers to-go breakfast each morning for a surcharge though there is no restaurant.

Will Tokyu Stay Shibuya allow pets to stay for free?

No, pets aren't allowed at Tokyu Stay Shibuya though service animals are welcome.

What is the closest airport to Tokyu Stay Shibuya?

The closest major airport to Tokyu Stay Shibuya is Haneda Airport (HND), which is 15.5 mi away (45 minutes by car).

Tokyu Stay Shibuya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 747 out of 1003 reviews
Rating 8 - Good. 189 out of 1003 reviews
Rating 6 - Okay. 48 out of 1003 reviews
Rating 4 - Poor. 14 out of 1003 reviews
Rating 2 - Terrible. 5 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Kazue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Wimily

Liked: Cleanliness, staff & service, amenities
Hotel perfectly located near shibuya crossing! Tons of parking nearby and amazing staff!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel close to Shibuya crossing
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Ruslan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was so clean staff was friendly.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Matt

Liked: Cleanliness, staff & service
Great spot!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Cesar R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ! Great staff
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple comfortable hotel just off Urashibuya street in a cute quiet area close to Shibuya but away from the noise and craziness
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Chandler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome amenities and helpful staff.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

RUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, very nice staff, walking distance.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Steve Alpizar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was a good size and really clean, the staff is friendly and helpful 💕
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Shannon M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean place and it’sa great location in Shibuya
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Errol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, English speaking staff and close to everything
Stayed 12 nights in Apr 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious room, excellent hotel staff, great location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

PERCY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice, 15 minutes walk to Shibuya tourist soot so we like to be in a more calm area, more local restaurants, izakayas, we really enjoyed. The staff was really friendly and helpful
Stayed 3 nights in May 2026
Verified review

8/10 Good

IKRAME

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a washing/drying machine available in the room!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel, very clean and staff is very friendly and helpful. The location is close to the Shibuya Train Station (about 16 minute walk), with a lot of shops and restaurants nearby. I highly recommend this hotel and the staff for your trip.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Tahlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay would 100% come back, in a perfect location!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s about 10 minutes walk to Shibuya Station, I like it in a quiet area and yet not far from the shops and restaurants. Room is clean, staff are friendly.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Bolortungalag

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , close the main line which saved alots of time. I would recommend this place
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time stay in Japan at this property fulfilled our expectations. It was a pleasant stay that was proportionate to our travel and accommodation needs.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, Comfortable Bed, large room for Japanese standards, great location for restaurants.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location away from the crowds, convenient 711 a short walk away. Would stay here again.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Serene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with lots of food and shopping - all within walking distance.
Stayed 1 night in Mar 2026

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