Hotel Sardonyx Ueno

3.5 star property
Hotel with a restaurant, 8-minute walk to Ueno Zoo

Choose dates to view prices

Photo gallery for Hotel Sardonyx Ueno

Property entrance
Twin Room, 2 Double Beds, Non Smoking | Blackout drapes, free WiFi, bed sheets
Laundry room
Restaurant
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
6-6-7 Ueno, Taito, Tokyo, Tokyo-to, 110-0005
  • Place, Ameyoko Shopping District
    ‪1 min walk‬
  • Place, Ueno Park
    ‪4 min walk‬
  • Place, Ueno Zoo
    ‪6 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪33 min drive‬

Room options

Standard Double Room, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 135 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, Non Smoking (13.5sqm)

8.4 out of 10
Very good
(14 reviews)
  • 145 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 193 sq ft
  • Sleeps 2
  • 2 Double Beds

[3PM Check-in, 12PM Check-out] Standard Room, Non Smoking

  • 135 sq ft
  • Sleeps 2
  • 1 Double Bed

[3PM Check-in, 12PM Check-out] Superior Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 145 sq ft
  • Sleeps 2
  • 1 Double Bed

Run of House , Non-smoking

  • Sleeps 2
  • 1 Double Bed

Superior Double Non Smoking

  • Sleeps 2

Standard Room Non smoking

  • Sleeps 2

Twin Room Non Smoking

  • Sleeps 2

Standard Room Smoking

  • Sleeps 2

Superior Room Smoking

  • Sleeps 2

Run Of House - Non-Smoking

  • Sleeps 2

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About the neighborhood

Tokyo

Located in Ueno within a short walk of Ueno Zoo, Hotel Sardonyx Ueno is within 2 miles (3 km) of other popular sights such as Sensoji Temple. This 181-room, 3.5-star hotel has conveniences like free breakfast, a restaurant, and free in-room WiFi.

What's nearby

  • Ameyoko Shopping District - 1 min walk - 0.1 miles
  • Ueno Park - 4 min walk - 0.3 miles
  • Ueno Zoo - 6 min walk - 0.4 miles
  • University of Tokyo - 10 min walk - 0.6 miles
  • Sensoji Temple - 6 min drive - 2.3 miles

Getting around

  • Okachimachi Station - 4 min walk
  • Ueno-okachimachi Station - 4 min walk
  • Narita Intl. Airport (NRT) - 78 min drive

Restaurants

  • ‪日高屋 - ‬1 min walk
  • ‪麺屋武蔵武骨 - ‬1 min walk
  • ‪ゴーゴーカレー - ‬2 min walk
  • ‪焼肉 陽山道 - ‬1 min walk
  • ‪ドトールコーヒーショップ - ‬1 min walk

About this property

Hotel Sardonyx Ueno

Hotel with a restaurant, 8-minute walk to Ueno Zoo
Guests staying at Hotel Sardonyx Ueno enjoy free WiFi in public areas, laundry facilities, and a vending machine. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage.
Guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bidets, and bathrobes. Other amenities include refrigerators, electric kettles, and phones.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 12 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Sardonyx
Sardonyx Ueno
Hotel Sardonyx Ueno Tokyo Japan
Hotel Sardonyx Ueno Hotel
Hotel Sardonyx Ueno Tokyo
Hotel Sardonyx Ueno Hotel Tokyo

Frequently asked questions

Are free cancellation options available at Hotel Sardonyx Ueno?

Hotel Sardonyx Ueno offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What is there to do near Hotel Sardonyx Ueno?

This hotel is situated in Ueno within a 10-minute walk of Ueno Park and Ueno Zoo. You'll also find Sensoji Temple and Tokyo Dome within a short drive.

Is there parking available at Hotel Sardonyx Ueno?

No, this hotel doesn't offer parking.

Does Hotel Sardonyx Ueno have a casino?

No, Hotel Sardonyx Ueno doesn't have a casino.

Will I find an indoor pool at Hotel Sardonyx Ueno?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Sardonyx Ueno?

Amenities that appeal to couples at this hotel include free Internet access, bathrobes, and slippers.

Does Hotel Sardonyx Ueno have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Sardonyx Ueno feature a restaurant that includes a breakfast menu?

Yes, Hotel Sardonyx Ueno serves free continental breakfast each morning from its restaurant.

Will Hotel Sardonyx Ueno allow pets to stay for free?

No, pets aren't allowed at Hotel Sardonyx Ueno.

Does Hotel Sardonyx Ueno have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Hotel Sardonyx Ueno?

The closest major airport to Hotel Sardonyx Ueno is Haneda Airport (HND), which is 15.7 mi away (42 minutes by car).

Are there rooms with balconies that I can book at Hotel Sardonyx Ueno?

No, there aren't any guestrooms with balconies at Hotel Sardonyx Ueno.

Hotel Sardonyx Ueno Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 442 out of 1002 reviews
Rating 8 - Good. 412 out of 1002 reviews
Rating 6 - Okay. 115 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

S

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Franz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot in Ueno. Close to shopping, train station, and park!
Stayed 1 night in Sep 2025

8/10 Good

Pui Yan

Traveled with family
Liked: Staff & service

Comfort hotel with reasonable price

Staffs are nice and helpful. Free breadfast is good and flexible as you can pick a cake with drink if you cannot catch the breakfast time. The hotel a little bit old fashion and size of room is small.
Stayed 11 nights in Aug 2025

10/10 Excellent

Benildo, Honolulu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient place near shopping, restaurant, transportation, museum, etcc. The hotel is near both JR line, subway station , and easy access to Narita airport using Keisei line. A few minutes walk to convini when you want to buy snack or drink during late night
Stayed 10 nights in Aug 2025

8/10 Good

Bariha

Traveled with partner
Liked: Staff & service, property conditions & facilities
The hotel is located in a safe, quiet and convenient neighbourhood. The staff are exceptionally friendly and go above and beyond to help — even if there’s a language barrier, they happily use tools like Google Translate to ensure clear communication. While the rooms are on the smaller side, they are thoughtfully designed and very comfortable. The complimentary breakfast was a lovely bonus, and the hotel’s partnership with Yamato Transport makes it easy to arrange luggage transfers between cities. There are also plenty of great dining options within walking distance, adding to the overall convenience of the stay.
Stayed 6 nights in Sep 2025

10/10 Excellent

KYUNG SHUP

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Vianna, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 6 nights in Aug 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located near Ueno station
Stayed 9 nights in Aug 2025

6/10 Okay

Chaohui

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Eric

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Fine place for a quick stay. Breakfast was very underwhelming.
Stayed 1 night in Sep 2025

8/10 Good

Sienna

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff
Stayed 5 nights in Aug 2025

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel and a good value. Rooms are very small by western standards but well maintained and cleaned.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alishia

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, lots of access to different train routes and the breakfast was delicious. AC is decent and is good enough to have a good nights rest after being in the heat all day
Stayed 4 nights in Aug 2025

6/10 Okay

Creamy

Stayed 7 nights in Jun 2025

10/10 Excellent

Hue

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
First stay in Japan! Very small room but worked with it. Decent bed. Clean. Good AC. Quiet. It is around the corner from so many shopping and dining options. Loved the feel of Ueno. Walkable to everything! Highly recommend if you need a place to stay thats walking distance to many places and has a very active nightlife.
Stayed 4 nights in Jun 2025

8/10 Good

John, ottawa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small room, which was okay. It would have been nice to have place to store suitcase out of the way. Breakfast very simple but enjoyed egg salad bun
Stayed 4 nights in Jun 2025

10/10 Excellent

Boo Tiong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice quiet hotel with easy assess to shopping & food
Stayed 6 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Rudy

Very kind and friendly staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Liinaa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Tokyo, walkable distance from JR and metro lines. If youre coming from narita airport theres the Narita Skyliner that stop and Ueno station which is about a 10 minute walk to the hotel. Breakfast was nice, theres a set menu to choose from for the free breakfast. Some people might find it a bit light but i do recommend the pancakes and toast. The room is small in comparison to other hotels around the world but this was pretty standard for tokyo. They also offer extra amenities by the reception if theres anything extra you might want. They also offer Ta-Q-Bin which is the delivery service for your luggage if you want to send it to another hotel in tokyo (for it to arrive same day) or to other cities. Pretty straight forward process and theyll sort out all the paperwork for you.
Stayed 6 nights in May 2025

10/10 Excellent

Nevethen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is located in literally the best area for food. So so many food options just a few steps away and also steps away from the stations as well. Staff were nice and accommodating. The hotel had all the amenities we needed. The free breakfast is a plus.
Stayed 7 nights in May 2025

8/10 Good

Michele, Kirkland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, reasonable price and good service. The rooms are on the small side, so if you have a lot of luggage it will be tight. Walking distance to the metro stations.
Stayed 2 nights in Mar 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was conveniently located and very clean. Only problem is that air conditioning seems to be central through the whole floor/building. We were not able to adjust the temperature in our room.
Stayed 5 nights in Apr 2025

10/10 Excellent

Jie

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Rudy

Traveled with partner
Liked: Cleanliness, staff & service
Hotel is smallbut clean
Stayed 5 nights in Apr 2025