Hotel New Ueno

3.0 star property
Hotel in Tokyo, a short walk to Ueno Park

Choose dates to view prices

Photo gallery for Hotel New Ueno

Exterior
Hallway
Down comforters, pillowtop beds, desk, blackout drapes
Reception
Property entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
7-2-5 Ueno Taito-ku, Tokyo, Tokyo-to, 110-0005
  • Ueno Park
    ‪2 min walk‬
  • Sensoji Temple
    ‪3 min drive‬
  • Tokyo Dome
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪20 min drive‬

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Room options

Economy Double Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 124 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

Twin Room, 2 Twin Beds

  • 167 sq ft
  • Sleeps 4
  • 2 Twin Beds

Double Room, Smoking

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Single Room, 1 Twin Bed, Smoking

7.0 out of 10
Good
(2 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Twin Bed

Compact Twin Room, 2 Single Beds, Smoking

  • 151 sq ft
  • Sleeps 4
  • 2 Twin Beds

Compact Twin Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 151 sq ft
  • Sleeps 4
  • 2 Twin Beds

Double Room, 1 Double Bed, Smoking (Single Use)

8.0 out of 10
Very good
(1 review)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Double Room, 1 Double Bed, Non Smoking (Single Use)

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Single Room, 1 Twin Bed, Smoking, Annex Building

9.0 out of 10
Wonderful
(2 reviews)
  • 118 sq ft
  • Sleeps 2
  • 1 Twin Bed

Twin Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 167 sq ft
  • Sleeps 4
  • 2 Twin Beds

Single Room, 1 Twin Bed, Non Smoking

8.4 out of 10
Very good
(10 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Twin Bed

Japanese Traditional Room Non smoking 

  • 129 sq ft
  • Sleeps 3
  • 3 Twin Futons

Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Single Room, 1 Twin Bed, Non Smoking, Annex Building

10.0 out of 10
Exceptional
(1 review)
  • 124 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Triple Room, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 3
  • 3 Twin Beds

Standard Triple Room, Smoking

  • 161 sq ft
  • Sleeps 3
  • 3 Twin Beds

Japanese Traditional Room Smoking

8.0 out of 10
Very good
(1 review)
  • 129 sq ft
  • Sleeps 3
  • 3 Twin Futons

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About the neighborhood

Tokyo

Located in Ueno, Hotel New Ueno is within a 10-minute walk of popular sights such as Ueno Park and Ueno Zoo. The 72 rooms at this 3-star hotel include refrigerators, flat-screen TVs, and pillowtop beds.

What's nearby

  • Ueno Park - 2 min walk - 0.1 miles
  • Ueno Zoo - 6 min walk - 0.4 miles
  • Sensoji Temple - 3 min drive - 1.5 miles
  • Tokyo Skytree - 4 min drive - 2.3 miles
  • Tokyo Dome - 4 min drive - 1.9 miles

Getting around

  • Keisei-Ueno Station - 6 min walk
  • Inaricho Station - 8 min walk
  • Narita Intl. Airport (NRT) - 68 min drive

Restaurants

  • ‪いろり庵 - ‬2 min walk
  • ‪松屋 - ‬1 min walk
  • ‪ファーストキッチン・ウェンディーズ - ‬1 min walk
  • ‪表現食堂 カケルシー - ‬1 min walk
  • ‪博多ラーメン 長浜や - ‬1 min walk

About this property

Hotel New Ueno

Hotel in Tokyo, a short walk to Ueno Park
Guests staying at Hotel New Ueno enjoy free WiFi in public areas, laundry facilities, and a vending machine. Front-desk staff can assist with luggage storage and dry cleaning/laundry. This hotel also has a water dispenser.
17-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with down comforters ensure a restful night. Refrigerators, phones, and desks are other standard amenities.

Languages

English, Japanese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,430 for adults and JPY 1,430 for children

Restaurants on site

  • Uenotei

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 17-inch flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately JPY 1430 for adults and JPY 1430 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: PayPay
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: PayPay.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel New Ueno
New Hotel Ueno
New Ueno
New Ueno Hotel
Ueno New Hotel
Hotel New Ueno Tokyo, Japan
Hotel New Ueno Tokyo
Hotel New Ueno Hotel
Hotel New Ueno Tokyo
Hotel New Ueno Hotel Tokyo

Frequently asked questions

Are free cancellation options available at Hotel New Ueno?

Hotel New Ueno provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What's there to see close to Hotel New Ueno?

This hotel is situated in Ueno within a 10-minute walk of Ueno Park and Ueno Zoo. You'll also find Sensoji Temple and Tokyo Dome within a short drive.

Is parking available on site at Hotel New Ueno?

No, there isn't parking available at the hotel.

Does Hotel New Ueno feature a casino at the property?

No, Hotel New Ueno doesn't have a casino.

Will I find an indoor pool at Hotel New Ueno?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel New Ueno?

Amenities that appeal to couples at this hotel include a pillowtop mattress, free Internet access, and slippers.

Are there hot tubs at Hotel New Ueno?

No, there isn't a spa tub at this hotel.

Does Hotel New Ueno have a restaurant with a breakfast menu?

Yes, Hotel New Ueno serves breakfast (local cuisine) for a surcharge each morning at Uenotei.

Will Hotel New Ueno allow pets to stay free of charge?

No, pets aren't allowed at Hotel New Ueno though service animals are welcome.

Are there connecting rooms at Hotel New Ueno?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel New Ueno?

The closest major airport to Hotel New Ueno is Haneda Airport (HND), which is 15.3 mi away (33 minutes by car).

Can I book a room with a balcony at Hotel New Ueno?

No, there aren't any guestrooms with balconies at Hotel New Ueno.

Hotel New Ueno Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 188 out of 629 reviews
Rating 8 - Good. 303 out of 629 reviews
Rating 6 - Okay. 105 out of 629 reviews
Rating 4 - Poor. 24 out of 629 reviews
Rating 2 - Terrible. 9 out of 629 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael, Zuccoli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy, great access to Ueno station, and local shops and food.
Stayed 1 night in Mar 2025

8/10 Good

HonMing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very nice and helpful. The Japanese style breakfast set is delicious and good for health.
Stayed 4 nights in Mar 2025

8/10 Good

Greig

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had room 610...quiet. Room was at rear, view of a wall 4 metres away..but thats ok, aided to the quietness. Clean, with room to swing 1/2 a cat. Super close to the station and Uneo Park, fortunate to be there for the cherry blossoms yesterday 28th March.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bo Yan

Liked: Cleanliness, staff & service
Stayed 7 nights in Mar 2025

8/10 Good

Dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for two nights in February. The convenience of the location can’t really be beat, as it’s right next to Ueno Station. Here’s some pros and cons: Pros: • Super convenient • Great staff • Nice sized room (for a business hotel) • Basement restaurant breakfast was excellent. • Clean hotel • Our room had two beds, with enough space for our luggage. Cons: • There was some peeling wallpaper by the window. • The window faced a wall. • Bathroom was small, but not bad, just small. • We noticed an odd smell when we first entered, but that did vanish after opening the window and where came back, so. As far as business hotels go, this is one of the best I’ve stayed in. Yes, I’d stay here again, especially during short layovers between travel across Japan. Good hotel for the price.
Stayed 2 nights in Feb 2025

8/10 Good

Raelene

Liked: Cleanliness, property conditions & facilities
The rooms were pretty small with 2 double beds and a small space between them. Only stayed for one night so very hard to review.
Stayed 1 night in Jan 2025

10/10 Excellent

kevin ee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very outstanding service and property

We lost a gold cross on the bed. House keeping found it and left it on the bed ! That’s honesty. Very good management and friendly staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem in Ueno

Reasonably priced and very clean hotel. Facilities are basic but staff are polite, cleaning persons are very hardworking and meticulous, and location is 2 mins away from the JR Ueno station
Stayed 6 nights in Dec 2024

8/10 Good

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel had everything I needed. The room was well equipped and always clean. The position was exactly what I required: close to the station and the park with plenty of places to eat close by.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kwee Choo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient as is 1 mins walk from Ureno station.
Stayed 2 nights in Nov 2024

10/10 Excellent

Yuet Ngo Rosanna

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very convenient location just steps from the subway station. The sense of arrival is quite tired with a lobby full of suitcases and minimal appeal. Arriving in the lobby gave me pause on the hotel. The location more than made up for lobby and the room provided good basic small but comfortable accommodation. I would stay here again, but would be aware of what to expect. Thank you
Stayed 1 night in Sep 2024

4/10 Poor

Tsz Kwan

Traveled with group
Liked: Staff & service, amenities
The room is very small and not very clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Yumi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Emi, Astoria

Stayed 1 night in Aug 2024

10/10 Excellent

Yukiko

Traveled with family
Liked: Amenities, property conditions & facilities
Good location
Stayed 2 nights in Jun 2024

8/10 Good

Alisen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very near ueno station. Just a crossing away. Convenient place for shopping. However room was very small for 3pax. Apparently a Double bed room was converted to triple room with add on bed. Side table and chair was moved to a corner outside the toilet. Hardly had any space to walk, only can open lugguage one at a time with toilet door closed. Only 1 room key was given and had to slot in the room to on the lights. We cannot leave the room unless all 3 of us leave together as the lift needs the card to tap in. Requested to ne given 2 room cards instead after which

6/10 Okay

Judy Yuk Fung

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Convenient location.

Stayed 1 night in Apr 2024

6/10 Okay

Janet

Location
Stayed 3 nights in Jun 2024

10/10 Excellent

Lily

Liked: Amenities
地点很棒,近上野车站, 出入交通便利。工作人员非常热情、周到。推荐!
Stayed 2 nights in May 2024

10/10 Excellent

donahugh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to Ueno station, and Ameyoko market. Great food
Stayed 1 night in Apr 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been here many times. Ok?
Stayed 1 night in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities

Location location location

The room is small but reasonably clean. The two tiny garbage cans can cannot hold more than one noodle cup or a plate. Coffee in the room was delicious. Wish they also have some black tea. Literally across the street from Ueno station, the location is a 10. The cleaning lady was friendly and helpful.
Stayed 3 nights in Mar 2024

6/10 Okay

kelly

Traveled with family
Liked: Staff & service, amenities
The staff are friendly and helpful. The room was not very clean, thick dust on the temperature control and hair on the carpet. The room was very small. I’ve stayed in much nicer hotels in Tokyo for less money
Stayed 2 nights in Mar 2024