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The Strings by InterContinental Tokyo

4.5 out of 5.0

Recent guest reviews

Located on the 26th floor right next tot the Shinigawa Station, this was a perfect location for our first leg of our trip. The location was excellent because we were heading to Kyoto after a few nights, and all you need to do is walk down to the station. The hotel is beautiful, rooms were a bit small, but they worked. Had a King Size room with city view, amenities in room were perfect. All the staff were friendly and great. It doesn't feel like the lobby is on the 26th floor.

We recently stayed at The Strings by InterContinental and found it exceptional! Located on the top floors of Shinagawa East One Tower, it is like an oasis in the sky. Our room was on the 32 floor with beautiful views. In addition, the service was outstanding and attentive to your every need. The location is so convenient, just a short walk from Shinagawa Station. This made the transfer to Narita Airport so easy, with the Narita Express train just minutes from the hotel. Only thing missing is the lack of an InterContinental Club in the hotel. Outstanding lobby area, bars and restaurants. Highly recommend!

First class business hotel. The service was flawless - from breakfast to room cleaning I don't have anything bad to say. For smokers, there is a smoking room right next to the reception so you don;t need to take the lift all the way to the ground floor.

I love this hotel. Everything about it is comfort and luxury, including the bathrobes, slippers, kimono, bath and skincare products, in-room teapot, bed comfort, closet space, and bathroom amenities. This was my first trip to Japan and although the hotel is outside my budget, I'm glad I treated myself to have this incredible experience. Downstairs from the hotel the train station not only provides quick and easy access to lots of fun places to visit in Tokyo, but also has a lot of amazing shops! My first morning I stopped at Dean and Deluca for a pastry and coffee before catching the train to Harajuku for more shopping and eating. Later that evening I found very affordable and amazing take-away food at the station and also discovered that the 7-Eleven under the hotel sells a pretty good selection of bento boxes, beer, snacks, and my favorite - Very good, very cheap Oden. Another reviewer mentioned the noise from the railway line. Maybe it's a personal thing, but one of my favorite things to do at the end of the day was sitting on the window-ledge watching the trains. To me, the train noise is quite romantic, but if that's not your thing, you can get a room higher up or not overlooking the trains. I highly recommend this hotel if you're looking for maximum comfort and ease of exploring central Tokyo.

First time here and its very convenient and modern. Strongly recommended as a base for a visit to Tokyo on business or holiday. Staff very friendly and even though I arrived a day late, my room was ready and I didn t have to wait until the afternoon to check in.

Easy to get to (as the other reviews state), very peaceful. My room was compact, but normal by Japanese standards. The bathroom was large (two-thirds the size of the main room) with an enclosed shower and separate bath in its own glass walled area (I've never seen that before). Nice breakfast as well. The lobby is 5-6 stories high and noticed one night that they were playing an old movie against one of the walls...I was on my way to my room, so couldn't tell if there was volume as the property is so well noise controlled. Very nice stay.

Stayed in a deluxe room and came away really disappointed. Room is a nice size and bed comfortable. Overlooking railway line and you could hear every train passing by. It's a very busy line. WiFi had to be re connected every time you moved around the hotel. Safe too small for a laptop. Really poor comparison to the Hilton Tokyo where I paid Rothe same rate. I would always expect the InterContinental to be the better property but sadly not in this case. Food in Shadows was nothing special.

I stayed in the Strings Hotel in Tokyo again after 5 years - and it's still a truly amazing experience. The good location (only 5 min by foot from the Shinagawa station), the great architecture (the top levels of a highrise) and the nice and comfortable rooms and the good breakfast, all together topped off with a very friendly and helpful service and staff - that's just the best package for me!

First time business traveler to Tokyo. Over four days, found this hotel to be over-the-top amazing. People are very courteous and attentive. English was not a barrier a the front desk or bar/restaurant. Room was exceedingly quiet and clean with generous bathroom and comfortable bed. Buffet breakfast was very good. I would return here again. My travel guide described this hotel as a "hidden jewel" and I could not agree more.

Being allergic to msg,(monosodium glutamate) is difficult in Asia, but the staff at Strings wrote out a note to give to the various restaurants we visited, before we were shown to our table. Japan is one of a few places that really doesn't speak English, so my note was treated like gold. The Strings restaurant were good enough to provide me with a completely msg free traditional Japanese style breakfast. It was amazing & so tasty. The rooms were clean, comfortable & with fantastic views over the city. Staff always helpful ,obliging & courteous. The centre lift gives a fantastic view of the foyer, restaurant & bar

26-32/F Shinagawa East One Tower Tokyo Tokyo-to

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 24-hour fitness center
  • Business center

Located in Minato within 2 miles (3 km) of Tokyo Metropolitan Teien Art Museum, The Strings by InterContinental Tokyo is within a few miles (5 km) of other popular sights such as Tokyo Tower. This 206-room, 4.5-star hotel has 2 restaurants, a 24-hour fitness center, and free in-room WiFi. Located centrally in Tokyo, it's also close to Mori Art Museum and Tokyo Midtown.


Enjoy dining at The Dining Room, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11:30 AM.


The Strings by InterContinental Tokyo's 206 rooms are air-conditioned and provide refrigerators, minibars, and coffee makers. TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free weekday newspapers, free bottled water, and safes are other standard amenities.

Property features

Guests staying at The Strings by InterContinental Tokyo enjoy a 24-hour fitness center, a sauna, and free WiFi in public areas. If you drive, self parking is JPY 2500.00 per night, or you can take advantage of the airport shuttle for JPY 3100 per person one way. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include conference space, a business center, and free newspapers.

Room options

Classic Room, 1 Double or 2 Twin Beds

Full 1 | Twin 2 | Sleeps 2

Deluxe Room, 1 King Bed

King 1 | Sleeps 2

Premier Room (1 king bed or 2 twin beds)

King 1 | Twin 2 | Sleeps 2

Deluxe Room, 2 Twin Beds

Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

92% of guests recommend this hotel

Total of 1137 reviews