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Hotel El Refugio

2.5 star property

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Photo gallery for Hotel El Refugio

Hallway
Exterior
Classic Room, 1 Queen Bed | Individually decorated, individually furnished, laptop workspace
Classic Room, 1 Queen Bed | Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer
Classic Room, 1 Queen Bed | Individually decorated, individually furnished, laptop workspace

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

View in a map
BLVD. EL REFUGIO 25239, COL. FLORIDO 3ra. SECCION, Tijuana, BC, 22237
  • Place, Presa Abelardo L. Rodriguez
    ‪15 min drive‬
  • Place, Parque Morelos
    ‪21 min drive‬
  • Place, Macroplaza Insurgentes
    ‪21 min drive‬
  • Airport, Tijuana, Baja California Norte (TIJ-General Abelardo L. Rodriguez Intl.)
    ‪27 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed | Individually decorated, individually furnished, laptop workspace

Classic Room, 1 Queen Bed

8.4 out of 10
Very good
(6 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Tijuana

Hotel El Refugio places you within a 15-minute drive of popular attractions such as Macroplaza Insurgentes and U.S. Consulate General Tijuana. This 40-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and concierge services.

What's nearby

  • Presa Abelardo L. Rodriguez - 15 min drive - 9.1 miles
  • Parque Morelos - 21 min drive - 7.9 miles
  • El Trompo Interactive Museum Tijuana - 21 min drive - 7.7 miles
  • Macroplaza Insurgentes - 21 min drive - 7.7 miles
  • Alameda Otay - 23 min drive - 14.4 miles

Getting around

  • Tijuana Intl. Airport (TIJ) - 30 min drive

Restaurants

  • ‪Carl’s Jr. - ‬2 min drive
  • ‪Little Caesars Pizza - ‬13 min walk
  • ‪Hong Bun Buffet - ‬5 min walk
  • ‪Tijuanita La Loca - ‬2 min drive
  • ‪Mariscos Aniceto - ‬3 min drive

About this property

Hotel El Refugio

At Hotel El Refugio, guests have access to free WiFi in public areas, express check-out, and laundry facilities. Free parking is available if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage. This smoke-free hotel also has a porter/bellhop.
32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers and designer toiletries. Free local calls are also included.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
Late check-out fee: MXN 300
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-out fee: MXN 300 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 1:00 PM
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property only accepts cash.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • There are no elevators.

Property is also known as

TIJUANA HOTEL EL REFUGIO Hotel
HOTEL EL REFUGIO TIJUANA
EL REFUGIO TIJUANA
EL REFUGIO
Hotel HOTEL EL REFUGIO TIJUANA
TIJUANA HOTEL EL REFUGIO Hotel
HOTEL EL REFUGIO TIJUANA
EL REFUGIO TIJUANA
EL REFUGIO
Hotel HOTEL EL REFUGIO TIJUANA
Hotel HOTEL EL REFUGIO
Hotel El Refugio Hotel
Hotel El Refugio Tijuana
Hotel El Refugio Hotel Tijuana

Frequently asked questions

Is free cancellation available at Hotel El Refugio?

Hotel El Refugio offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel El Refugio?

As of Jun 20, 2026, prices found for a 1-night stay for 2 adults at Hotel El Refugio on Jul 13, 2026 start from $31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hotel El Refugio?

This hotel is located in Tijuana, close to Macroplaza Insurgentes, Chevron Stadium, and El Trompo Interactive Museum Tijuana. You'll also find Amigos del Artes and Presa Abelardo L. Rodriguez within a short drive.

Is there parking available at Hotel El Refugio?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Hotel El Refugio feature a casino on the premises?

No, Hotel El Refugio doesn't have a casino.

Is there an indoor pool at Hotel El Refugio?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel El Refugio?

Amenities at this hotel that appeal to couples include a rainfall showerhead and concierge services.

Are there hot tubs at Hotel El Refugio?

No, there isn't a spa tub at this hotel.

Does Hotel El Refugio have a restaurant with a breakfast menu?

No, Hotel El Refugio doesn't have a restaurant that serves breakfast.

Does Hotel El Refugio allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel El Refugio.

Are there connecting rooms at Hotel El Refugio?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel El Refugio?

The closest major airport to Hotel El Refugio is Tijuana Intl. Airport (TIJ), which is 14.6 mi away (30 minutes by car). Another top airport is San Diego, CA (SEE-Gillespie Field), which is around 25.3 mi away.

Are there rooms with balconies at Hotel El Refugio?

No, there aren't any guestrooms at Hotel El Refugio that offer a balcony.

Hotel El Refugio Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 38 out of 114 reviews
Rating 8 - Good. 28 out of 114 reviews
Rating 6 - Okay. 22 out of 114 reviews
Rating 4 - Poor. 9 out of 114 reviews
Rating 2 - Terrible. 17 out of 114 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice qyu
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
The place is wood for staying one night but nothing extraordinary about that place, is secure and have hot water all time
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Cassandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There was red stains on the drapes like a scene from a horror movie, cigarette burns on the bed. Bathroom was dirty and it was a motel for solicitation of prost. not a hotel.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
The facility
Stayed 1 night in Mar 2024
Verified

8/10 Good

Raul

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Oct 2024
Verified

2/10 Terrible

Rosario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked and went to look at the room the bathroom was horrible it was so dirty smelled like cigarettes I literally couldn’t stand the smell canceled my stay their that same day I checked in and left. Never booking from this hotel again
Stayed 1 night in Dec 2022
Verified

2/10 Terrible

Juan Carlos

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No good
Stayed 1 night in Jul 2024
Verified

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did my reservation tru Hotels.com and when I get to hotel they told me that they don’t have any reservation for me and they Ofer me a room paying a lot more than I supposed to pay whit my reservation and they give me a dirty room whit no A/C a lots of noise kids running around and knocking on our door and running away like 3 times and the girls at the reception really bad actitud and bad customer service.!!
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta accesible
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar para hospedarte ya sea un rato o días, excelentes habitaciones y todos los servicios de 10
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para quedarse Solo no hay muchos canales de cable más que 6 y internet no agarraba :) De ahí en más exelente servicio
Stayed 8 nights in Feb 2025
Verified

6/10 Okay

Elvia

Liked: Staff & service, amenities, property conditions & facilities
La habitacion me gusto en general excepto la cabecera de la cama y no me gusto el baño parecia sucio y salia el aroma a caño!!!
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Flako

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No me atendieron
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Dec 2024
Verified

2/10 Terrible

Ernesto Arturo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel de paso viejo y feo
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Maria del Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación
Stayed 1 night in Jun 2024
Verified

8/10 Good

Cardin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquila
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Tuvieron una atención cordial y me gusto el estacionamiento seguro
Stayed 1 night in Sep 2023
Verified

2/10 Terrible

Adolfo

Disliked: Cleanliness, staff & service, property conditions & facilities
Muy Mala Experiencia
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

gabino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la propiedad es común no considero que tenga algo destacable en particular. Falta mejor control el acceso, detiene mucho el vehículo y se tiene que bajar no para que lo atiendan. Es lo único de ahí todo está muy bien.
Verified

4/10 Poor

Jose

Disliked: Amenities, property conditions & facilities
Pues que esta anunciado como hotel y no lo es, es un motel y pues que cuando se me pidió una tarjeta la registre, creyendo que con ella podria pagar y me dijeron que solo recibian efectivo,el cual obviamente no llevaba en ese momento. POr lo qjue decidí no quedarme con estas caracteristicas y reglas
Verified

10/10 Excellent

Mario Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Muy limpio buena ubicación , muy cerca Oxxo, farmacia , mercado , zona de comida , recomendado
Stayed 1 night in Aug 2022
Verified

4/10 Poor

Edgar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Una de las fundas de las almohadas tenia manchas que parecian sangre seca. Las sabanas estaban manchadas. Habia mosquitos. Muy ruidoso, hubo musica en un lugar cercano hasta la madrugada. Al estar junto a una avenida es muy ruidoso.
Stayed 1 night in Apr 2022