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City Hotel Leiden

Hotel with free parking, steps from Museum Boerhaave

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Photo gallery for City Hotel Leiden

TV
Exterior
Bar (on property)
Lobby
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Parking included
  • Laundry
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Lange Mare 43, Leiden, 2312 GP
  • Place, Leiden University
    ‪11 min walk‬
  • Place, Naturalis Biodiversity Center
    ‪16 min walk‬
  • Place, Corpus
    ‪4 min drive‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪24 min drive‬

Room options

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Nov 30 - Dec 1
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About the neighborhood

Leiden

City Hotel Leiden is adjacent to popular attractions such as Museum Boerhaave and Stedelijk Museum de Lakenhal. This 39-room hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Hortus Botanicus - 8 min walk - 0.4 miles
  • Leiden University - 11 min walk - 0.6 miles
  • Naturalis Biodiversity Center - 16 min walk - 0.9 miles
  • Corpus - 4 min drive - 2.0 miles
  • Duinrell - 10 min drive - 5.9 miles

Getting around

  • Leiden Central Station - 11 min walk
  • Rotterdam (RTM-Rotterdam The Hague) - 41 min drive

Restaurants

  • ‪The Grenare - ‬3 min walk
  • ‪Eterij & Proeflokaal Het Stadsbrouwhuis - ‬3 min walk
  • ‪Logica - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪De Roze Beurs - ‬4 min walk

About this property

City Hotel Leiden

Hotel with free parking, steps from Museum Boerhaave
City Hotel Leiden features free WiFi in public areas, coffee in a common area, and free newspapers. Free parking is available if you drive. Front-desk staff can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include a terrace, laundry facilities, and a TV in a common area.
TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and desks are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 2 miles (EUR 21 per day)
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 14 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 14.00 per person
  • Nearby parking fee: EUR 21 per day (9843 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts major credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Best Western City Hotel Leiden
Best Western City Leiden
City Hotel Leiden Hotel
City Hotel Leiden Leiden
City Hotel Leiden Hotel Leiden
Best Western City Hotel Leiden

Frequently asked questions

What's there to do within easy reach of City Hotel Leiden?

This hotel is located in Leiden, just steps from Leidse Schouwburg - Stadsgehoorzaal and Museum Boerhaave, and within a short walk of Waag. You'll also find Hortus Botanicus and National Museum of Ethnology less than a mile away.

Is parking available on site at City Hotel Leiden?

Yes, self parking is offered for free at the hotel.

Does City Hotel Leiden have a casino on the premises?

No, City Hotel Leiden doesn't have a casino.

Will I find an indoor pool at City Hotel Leiden?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at City Hotel Leiden?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include jetted bathtubs and city views.

Does City Hotel Leiden have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does City Hotel Leiden have a restaurant that serves breakfast?

Yes, City Hotel Leiden serves buffet breakfast each morning for a surcharge from its restaurant.

Will City Hotel Leiden allow pets to stay free of charge?

No, pets aren't allowed at City Hotel Leiden though service animals are welcome.

Does City Hotel Leiden have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from City Hotel Leiden?

The closest major airport to City Hotel Leiden is Rotterdam (RTM-Rotterdam The Hague), which is 24.7 mi away (41 minutes by car). Another top airport is Amsterdam Airport Schiphol (AMS), which is located 19.1 mi away (34-minute drive).

Are there rooms with balconies at City Hotel Leiden?

No, there aren't any guestrooms with balconies at City Hotel Leiden.

City Hotel Leiden Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 54 out of 339 reviews
Rating 8 - Good. 150 out of 339 reviews
Rating 6 - Okay. 97 out of 339 reviews
Rating 4 - Poor. 29 out of 339 reviews
Rating 2 - Terrible. 9 out of 339 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Barney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was a little dingy but the location in Leiden was great. It is supposed to be closing at the first of May.
Stayed 5 nights in Apr 2023

6/10 Okay

Lisa

Traveled with group
Liked: Cleanliness, staff & service
Proper hotel maar kamer was heel erg koud. Geen verwarming en warme lucht airco werkte niet. Graag extra lakens voorzien voor koude winterdagen.
Stayed 1 night in Dec 2022

10/10 Excellent

Stuart

Business traveler
Liked: Amenities, property conditions & facilities
The rooms were lovely and well-maintained. Excellent cleaning and hotel staff. From the night porter who let me in when I arrived late without calling in advance, the front desk staff who were always and offering coffee to the cleaning people who did a magnificent job cleaning the room every day perfectly it was lovely.
Stayed 2 nights in Oct 2022

8/10 Good

Shelley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a nice walkable area of the city, close to the shops and market. What I didn't like about the hotel was the breakfast available in the restaurant, it was too expensive for what it offers. Next time I'll eat out.
Stayed 2 nights in Sep 2022

2/10 Terrible

Dale

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This place is a dump!
Stayed 3 nights in Sep 2022

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you need from a hotel

Very well located hotel in the centre of Leiden. Hotel was quiet despite the central location. Staff were friendly and helpful. Room was a good size, clean and comfortable. It felt a little dated but that doesn't really matter unless you plan to spend a lot of time in the hotel. If you're looking for a convenient, well placed hotel for your trip to Leiden, I would definitely recommend the Best Western City Hotel.
Stayed 2 nights in Aug 2022

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort

Great people, good hotel

The staff here were very helpful, from ensuring I was checked into a room when I arrived early, to taking care of a package I wanted to leave for a friend who I couldn't quite arrange to catch up with. The hotel is quite old, though, so the condition was not so great, but the bed was comfortable and the stay was nice enough. The location is excellent, between the train station and city centre.
Stayed 2 nights in May 2022

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness
Stayed 2 nights in May 2022

4/10 Poor

Neil

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Expected more from a Best Western.More like Bad and Ugly ,with no Good
Stayed 1 night in Apr 2022

8/10 Good

Colleen

Traveled with family
Liked: Cleanliness, staff & service
The staff was so accommodating, pleasant and we appreciated the extra service they provided us. Our train was delayed and we had to arrive past 11pm. The hotel front desk person waited for us to arrive and sign us in. The hotel was clean and functional and convenient. We would stay there again if ever in Leiden.
Stayed 1 night in Apr 2022

8/10 Good

Craig

Traveled with group
Liked: Cleanliness, staff & service, room comfort

OK hotel in Leiden but nothing special

Our stay was very nice. The hotel is basic, no frills. Clean, and staff were friendly and helpful. Sadly, the chain was very inflexible with regards to refunds during Covid.
Stayed 3 nights in Nov 2021

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!!

Stayed 3 nights in Oct 2021

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, close to centre. Friendly and helpful staff.
Stayed 5 nights in Sep 2021

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location

Very good location, quiet, friendly staff. The room is not very large but is comfortable enough.
Stayed 4 nights in Aug 2021

6/10 Okay

I.

Traveled with family
Liked: Cleanliness, staff & service

Basic but clean

A very basic though clean and effective city hotel. Friendly and helpful staff. Parking is an issue though.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was ok nut de tv doesn’t work, the bathroom, the bath didn’t. The breakfast was good.
Stayed 2 nights in Jan 2020

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy

Had to change my room because my bed was uncomfortable but it was no problem and staff were very accommodating next room bed was perfect . Breakfast was really good and the staff overall were fabulous . This was my second visit to this hotel and I shall be back to stay the location couldn’t be any better .
Stayed 3 nights in Nov 2019

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

4/10 Poor

Katherine

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located. Courtesy of the staff. Very good breakfast
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The location is excellent and staff friendly and helpful. Amenities have a lot to be desired. We were there for a wedding so had several rooms booked. None of the air conditioners worked - there weren’t even remotes to use them so obviously the hotel knew there was a problem but had not fixed it. The towels were super thin but bedding was fine.
Stayed 2 nights in Aug 2019

10/10 Excellent

Zbigniew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay

I stayed at the Best Western for two weeks and was very satisfied with the location, comfort and service at this hotel. In particular, the room and bathroom were both spacious, and the breakfast on offer each day was good.
Stayed 13 nights in Jul 2019

10/10 Excellent

Patrizia, 🇨🇦

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Street parking available but cheaper to park in public lot and convenient to access with shuttle. WiFi did not work well in room 306 which seemed to be unusual according to reception. Comfortable bed. Yay
Stayed 1 night in Jul 2019

4/10 Poor

Yona, Seoul

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nice location and kind staffs! But it reminds me of the motels in the 80’s located on the exit of the highways.
Stayed 3 nights in Jul 2019