Tennessee Central Heritage Rail Trail Vacation Packages

The hotel is new and clean but they are under staffed to properly run the hotel with good customer service. It’s a valet only hotel, but they don’t have enough attendants to manage the service. So there is a 30-45 minute wait time to receive and request your car. It’s $40 a night for valet because there is no self-parking. Additionally, they do not have a system that connects valet to the front desk, so I was billed for more days of parking than my actual nights stayed. The staff lack training and have poor communication.

Great experience it was more than we ever expected

We were not impressed with the hotel for the price.