Such a poor experience! Was advised of a water outage at a scheduled date and time but It was extended during the day. Front
Desk offered another room at a lower level, but still no water pressure on that room. They can’t confirm when the water will be back,
So We took the initiative to book another hotel because we had plans and didn’t want to waste our day waiting and definitely need to shower or wash up before going through our day. Later, they offered to transfer us to a sister hotel across the street, so I cancelled my booking to the other hotel. However when we got to their other hotel, the room was not ready so we still have to wait. When finally ready, i first went up to check the room, and immediately did not like the condominium setting, large space with 4 small beds when it was only me and my husband staying and would be sleeping in one small bed. I declined the transfer and had to make another booking at a different hotel at my own expense. Our entire day was wasted trasferring from one hotel to another.