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SureStay by Best Western New Inn Richmond

2.0 star property
Hotel with free parking, near Western Sydney University Hawkesbury Campus

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Photo gallery for SureStay by Best Western New Inn Richmond

Deluxe Quadruple Room | Soundproofing, iron/ironing board, free WiFi, bed sheets
Room amenity
Exterior
Deluxe Room, Multiple Beds, Non Smoking, Balcony | Room amenity
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
51 Bosworth St, Richmond, Sydney, NSW, 2753, Richmond, NSW, 2753
  • Place, Western Sydney University Hawkesbury Campus
    ‪12 min walk‬
  • Place, Hawkesbury River
    ‪3 min drive‬
  • Place, Qudos Bank Arena
    ‪44 min drive‬

Room options

View all photos for Deluxe Room, Multiple Beds, Non Smoking, Balcony

Soundproofing, iron/ironing board, free WiFi, bed sheets

Deluxe Room, Multiple Beds, Non Smoking, Balcony

  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Microwave

Standard Room, 1 Queen Bed, Non Smoking, Microwave | Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Microwave

Soundproofing, iron/ironing board, free WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking, Microwave

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking, Microwave

Soundproofing, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking, Microwave

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Room, Multiple Beds, Accessible, Non Smoking (Pet Friendly)

Soundproofing, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds, Accessible, Non Smoking (Pet Friendly)

  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

1 Queen Bed, Non-Smoking, Standard Room, Work Desk, Microwave, Wi-Fi, Air-Conditioned

  • Sleeps 2

1 Queen 2 Single Beds, Non-Smoking, Family Room, Microwave, Wi-Fi, Air-Conditioned, Bathtub

  • Sleeps 4

2 Queen 2 Single Beds, Non-Smoking, Deluxe Room, Family Room, Balcony, Microwave, Wi-Fi

  • Sleeps 6

Accessible-1 Queen 3 Single Beds, Mobility Accessible, Roll In Shower, Family Room, Wi-Fi, Pet Friendly Room, Non-Smoking

  • Sleeps 5

1 Queen And 1 Single, Non-Smoking, Standard Room, Work Desk, Microwave, Wi-Fi, Air-Conditioned

  • Sleeps 3

Twin Room

  • Sleeps 3

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About the neighborhood

Sydney

Located in Richmond within a short walk of Western Sydney University Hawkesbury Campus, SureStay by Best Western New Inn Richmond is within a few miles (5 km) of other popular sights such as Hawkesbury Race Club. This 20-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and a 24-hour front desk.

What's nearby

  • Western Sydney University Hawkesbury Campus - 12 min walk - 0.7 miles
  • Hawkesbury River - 3 min drive - 2.2 miles
  • Macquarie University - 43 min drive - 33.3 miles
  • Qudos Bank Arena - 44 min drive - 32.6 miles
  • Accor Stadium - 45 min drive - 32.6 miles

Getting around

  • Sydney Richmond Station - 9 min walk
  • Sydney Airport (SYD) - 64 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪The Little Olive - ‬14 min walk
  • ‪KFC - ‬3 min walk
  • ‪Lennox St Social - ‬2 min walk
  • ‪Panthers North Richmond - ‬4 min drive

About this property

SureStay by Best Western New Inn Richmond

Hotel with free parking, near Western Sydney University Hawkesbury Campus
SureStay by Best Western New Inn Richmond features free WiFi in public areas and a garden. If you drive, take advantage of free parking. The 24-hour front desk has staff always at the ready.
21-inch TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include coffee makers, ironing boards, and wardrobes or closets.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Entertainment

  • 21-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 2 percent for credit card payments
Guests will receive an access code
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Credit card charges are subject to a surcharge of 2 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number ABN 68 647 175 513

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

New Inn Motel Richmond
Surestay By Richmond Richmond
SureStay by Best Western New Inn Richmond Motel
SureStay by Best Western New Inn Richmond Richmond
SureStay by Best Western New Inn Richmond Motel Richmond

Frequently asked questions

What's there to see close to SureStay by Best Western New Inn Richmond?

This hotel is situated in Richmond, close to Hawkesbury Race Club, Hawkesbury River, and Castlereagh Nature Reserve. You'll also find North Richmond Heritage Plaza and North Richmond Village within a short drive.

Is parking available on site at SureStay by Best Western New Inn Richmond?

Yes, uncovered self parking is offered for free at the hotel.

Does SureStay by Best Western New Inn Richmond feature a casino?

No, SureStay by Best Western New Inn Richmond doesn't have a casino.

Will I find an indoor pool at SureStay by Best Western New Inn Richmond?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at SureStay by Best Western New Inn Richmond?

Amenities at this hotel that appeal to couples include a garden and a 24-hour front desk.

Does SureStay by Best Western New Inn Richmond have a hot tub?

No, this hotel doesn't have a spa tub.

Does SureStay by Best Western New Inn Richmond have a restaurant with a breakfast menu?

No, SureStay by Best Western New Inn Richmond doesn't have a restaurant that serves breakfast.

Will SureStay by Best Western New Inn Richmond allow pets to stay for free?

No, pets aren't allowed at SureStay by Best Western New Inn Richmond.

Are there connecting rooms at SureStay by Best Western New Inn Richmond?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at SureStay by Best Western New Inn Richmond?

Yes, some guestrooms at SureStay by Best Western New Inn Richmond offer a balcony.

SureStay by Best Western New Inn Richmond Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 19 out of 33 reviews
Rating 8 - Good. 9 out of 33 reviews
Rating 6 - Okay. 3 out of 33 reviews
Rating 4 - Poor. 1 out of 33 reviews
Rating 2 - Terrible. 1 out of 33 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was huge and well presented our only issue would be the tv be upgraded so you can watch Netflix etc
Stayed 3 nights in Oct 2025

10/10 Excellent

Hugh

Liked: Cleanliness, amenities
Staff & Manager were excellent, the rooms were clean & spotless, the rooms were a good size, very roomy for families. The motel was close to most things which made it easy to do some touring of the Hawkesbury District.
Stayed 2 nights in Oct 2025

10/10 Excellent

KATHY

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious older style room that was comfortable, well-equipped and clean. Good parking area and not too far out of town. Would definitely stay there again
Stayed 1 night in Oct 2025

8/10 Good

eediah

Stayed 1 night in Oct 2025

8/10 Good

eediah

Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

paul

Liked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelent stay

The booking system and room entry code system is the best. No need to visit reception at all.
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff very helpful, good sized room.
Stayed 1 night in Aug 2025

2/10 Terrible

Lynz

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Tracy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Went above and beyond as I requested a ground floor room and got it after a phone call.
Stayed 2 nights in Jul 2025

8/10 Good

Tammie

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was very hard
Stayed 2 nights in Jun 2025

6/10 Okay

Sybil

Liked: Amenities
Reasonable for cost
Stayed 3 nights in May 2025

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable, older air-conditioner was a little noisy but we were able to ignore it. Staff helpful.
Stayed 1 night in May 2025

10/10 Excellent

Hayden

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very comfortable clean and tidy. The team members were lovely and kind Thank you for a lovely stay
Stayed 1 night in May 2025

4/10 Poor

Aaron

Stayed 1 night in Apr 2025

6/10 Okay

Philippa

Traveled with partner
Liked: Cleanliness
Property was dated but clean. I was very annoyed that I received 6 emails and two phone calls regarding my check in information. Just ridiculous and wasting my time.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Late booking while travelling and very late arrival, great polite assistance - good service
Stayed 1 night in Mar 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service
The shower was in the bath. There was a non-slip mat but with nothing to hold onto for support I found it difficult.
Stayed 1 night in Mar 2025

8/10 Good

Raed

Stayed 1 night in Feb 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very big, and the property manager was always working and cleaning. It was great to be able to have a microwave and toaster and jug. Check in very easy with keypad options.
Stayed 1 night in Feb 2025