Park Hyatt Sydney

5.0 star property
Boardwalk/promenade hotel with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for Park Hyatt Sydney

Rooftop Suite | 1 bedroom, premium bedding, minibar, in-room safe
Local cuisine
Outdoor pool, free cabanas, sun loungers
Local cuisine
Rooftop Suite | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa
  • Parking available
  • Gym

Explore the area

Map
7 Hickson Road, The Rocks, NSW, 2000
  • Sydney Harbour Bridge
    ‪3 min walk‬
  • Circular Quay
    ‪8 min walk‬
  • Sydney Opera House
    ‪11 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪12 min drive‬

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Room options

Quay Suite

  • 1292 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Cove Suite

  • 785 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

2 Twin Beds with Opera View

  • 484 sq ft
  • Harbor view
  • Sleeps 2
  • 2 Twin Beds

1 King Bed with Opera View Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • 807 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

1 King Bed Deluxe

  • 807 sq ft
  • Sleeps 3
  • 1 King Bed

2 Twin Beds with City Harbour View

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

1 King Bed with City Harbour View

10.0 out of 10
Exceptional
(4 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Rooftop Suite

  • 1528 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

Harbour Suite

  • 1561 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

1 King Bed with Opera View

10.0 out of 10
Exceptional
(2 reviews)
  • 480 sq ft
  • Harbor view
  • Sleeps 2
  • 1 King Bed

1 King Bed with Opera View Premium

10.0 out of 10
Exceptional
(1 review)
  • 807 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Sydney

Located in The Rocks, Park Hyatt Sydney is within a 5-minute walk of popular attractions such as Sydney Harbour Bridge and Overseas Passenger Terminal. This 5-star hotel welcomes guests with 155 rooms and conveniences like a full-service spa, an outdoor pool, and a 24-hour gym.

What's nearby

  • Sydney Harbour Bridge - 3 min walk - 0.2 miles
  • Overseas Passenger Terminal - 3 min walk - 0.2 miles
  • Circular Quay - 8 min walk - 0.5 miles
  • Sydney Opera House - 11 min walk - 0.6 miles
  • Hyde Park - 20 min walk - 1.1 miles

Getting around

  • Sydney Circular Quay Station - 9 min walk
  • Wynyard Station - 16 min walk
  • Sydney Airport (SYD) - 26 min drive

Restaurants

  • ‪The Squire's Landing - ‬3 min walk
  • ‪Cruise Bar - ‬5 min walk
  • ‪The Dining Room - ‬1 min walk
  • ‪Pancakes on the Rocks - ‬6 min walk
  • ‪Ribs & Burgers the Rocks - ‬6 min walk

About this property

Park Hyatt Sydney

Boardwalk/promenade hotel with a full-service spa and free breakfast
At Park Hyatt Sydney, guests enjoy a full-service spa, an outdoor pool, and a 24-hour gym. Valet parking is AUD 90 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for AUD 140 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and concierge services. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a hot tub.
32-inch LED TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Balconies, iPod docks, and minibars are also available.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Awards and affiliations

Park Hyatt Sydney is listed in the 2022 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Secured valet parking on site (AUD 90 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • The Dining Room
  • The Living Room

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free rollaway/extra bed
  • In-room crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (45 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • DVD player
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: AUD 140 per vehicle (one-way)
  • Secured valet parking fee: AUD 90 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.00 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Hyatt Park Sydney
Hyatt Sydney
Park Hyatt Sydney
Park Hyatt Sydney Hotel
Park Hyatt Sydney Hotel The Rocks
Park Hyatt Sydney The Rocks
Park Sydney Hyatt
Sydney Hyatt
Sydney Hyatt Park
Sydney Park Hyatt
Park Hyatt Sydney Hotel Sydney

Frequently asked questions

Is free cancellation available at Park Hyatt Sydney?

Park Hyatt Sydney offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to do around Park Hyatt Sydney?

This hotel is situated in The Rocks, just steps from Sydney Harbour Bridge and Overseas Passenger Terminal. You'll also find Circular Quay and Sydney Opera House less than a mile away.

Will I be able to park at Park Hyatt Sydney?

Yes, secured valet parking is offered for AUD 90 per day with in/out privileges. Though parking is limited, accessible parking and electric car charging are also available.

Is there a spa at Park Hyatt Sydney?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, sports massages, couples treatments, and aromatherapy. The spa is closed on Mondays.

Does Park Hyatt Sydney have a casino on the premises?

No, Park Hyatt Sydney doesn't have a casino.

Will I find an indoor pool at Park Hyatt Sydney?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Park Hyatt Sydney?

At this waterfront hotel, there are many amenities for couples, including Champagne service and in-room massages in each guestroom with some featuring harbor views.

Does Park Hyatt Sydney have a hot tub?

Yes, this hotel has a spa tub.

Does Park Hyatt Sydney have a restaurant that serves breakfast?

Yes, Park Hyatt Sydney serves free full breakfasts at The Living Room each morning.

Will Park Hyatt Sydney allow pets to stay for free?

No, pets aren't allowed at Park Hyatt Sydney though service animals are welcome.

Are there connecting rooms at Park Hyatt Sydney?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Park Hyatt Sydney?

The closest major airport to Park Hyatt Sydney is Sydney Airport (SYD), which is 11.1 mi away (26 minutes by car).

Can I book a room with a balcony at Park Hyatt Sydney?

Yes, every guestroom at Park Hyatt Sydney comes with a balcony with some featuring harbor or city views.

Does Park Hyatt Sydney offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Park Hyatt Sydney.

Park Hyatt Sydney Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 254 out of 317 reviews
Rating 8 - Good. 35 out of 317 reviews
Rating 6 - Okay. 15 out of 317 reviews
Rating 4 - Poor. 6 out of 317 reviews
Rating 2 - Terrible. 7 out of 317 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Park Hyatt Sydney used to be my favourite hotel in the whole wide world it offers a view that is quite simply priceless so when it came to choosing somewhere to spend my 50th Birthday this is the first place I thought of. In fact I actually MOVED from other 5 star establishment (whom I might say couldn't do enough for me) to be at the Hyatt. I arrived a little early and was informed my room wasn't ready which is fair enough but I would receive a text to let me know when it was available. That text never arrived and I had to chase the front desk for an update. Room was nice enough, it was always going to be but this is what you would expect as standard from the flagship brand of the Park Hyatt. However the staff (excluding the SPA team who were just lovely) just didn't seem that bothered and as a solo traveller it was apparent they were more interested in larger groups or perhaps those individuals they thought would spend more. Front reception even offered to arrange champagne to my room which never ever appeared. So all in all a very lack lustre experience. I genuinely wish I had stayed at the other property in truth, if it wasn't for the fabulous view (rain or no rain) I would suggest there are better more accommodating attentive hotels out there which are worth your consideration.
Stayed 1 night in Mar 2025

10/10 Excellent

Abigail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park Hyatt is the absolute premium Sydney hotel from service to location and everything in between. Absolute perfection .
Stayed 2 nights in Feb 2025

10/10 Excellent

Gilles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is top notch. Greeted immediately and was able check in early which was perfect for a nap after a 15 hour flight. Our room was big and beautiful. Both dining rooms were fantastic and provided a most memorable visit.
Stayed 3 nights in Feb 2025

10/10 Excellent

hunter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our only problem was we arrived at hotel at 7:00 am after traveling 24 hours. Couldn’t get in our room until 3:00 pm. We were exhausted so having to find something to do until we could relax and freshen up was hard.
Stayed 4 nights in Feb 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
We had free breakfast which was the only reason we ate breakfast at the hotel. It was really not that good. I can’t see any body being happy paying over $50 to get such a poor breakfast. Surprised the was no bar up at the pool level. That would have been a nice option.
Stayed 4 nights in Jan 2025

2/10 Terrible

tim

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Had a nightmare checkin experience despite being fully paid before arrival Staff were surly and rude which made for poor experience - came across as very arrogant ! We have stayed numerous times I’ve past 10years and gone downhill - there are better options
Stayed 3 nights in Jan 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent luxury hotel with exquisite service
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Stayed 4 nights in Nov 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was simply perfect. From the friendly, professional staff to the incredible location and exceptional room, we had a truly wonderful experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniela

Liked: Amenities
Lovely modern property. Great location and great service across the whole hotel, I really loved it.
Stayed 1 night in Nov 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic hotel. Easy to reach circular quay. The rooms were luxurious.
Stayed 9 nights in Oct 2024

10/10 Excellent

John

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View
Stayed 2 nights in Oct 2024

10/10 Excellent

Mohammad

Stayed 1 night in Sep 2024

10/10 Excellent

Alexandra

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Five star
Stayed 1 night in Jun 2024

10/10 Excellent

Troy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything.
Stayed 2 nights in Sep 2024

10/10 Excellent

Rodney

View’s breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality of property was very enjoyable, view was stunning and the roof pool was a great value add.
Stayed 2 nights in Aug 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that the rooms have a balcony.
Stayed 1 night in Aug 2024

6/10 Okay

Stephen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The harbour and the view of the opera house are the stars here. The hotel is excellently located and because it is only 3 levels feels really intimate and comfortable. Everything is in its place and the room was excellent with a beautiful view of the opera house and surrounds with our own balcony to soak it up. We had one experience though that dragged on the whole stay and spoiled it overall. We booked in December 2023 for two nights and the hotel policy is that one night is paid for as a deposit from a credit card. When we checked in it was noted that we no longer used the card we paid the deposit with. As we no longer had this card the hotel insisted we pay the full amount again and then to arrange a refund on the old card by disputing the transaction. The reasoning being that if we didn’t pay the whole stay again we might dispute the first transaction leaving them short. I did not like the insinuation that we would do this and I’ve certainly not enjoyed the inconvenience of paying an additional $1,600 for an extra night I did not stay and then make numerous phone calls trying to arrange a refund through the old credit card company. I still don’t have this refund two weeks after my stay. In my view, this is really bad service in a day and age where card not present transactions are made across all businesses everyday.
Stayed 2 nights in Aug 2024

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic!
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible hotel with exceptional service

Amazing experience at a wonderful hotel with faultless service from the moment we set foot on the property. One of the very best hotels I've ever stayed in.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Stayed 2 nights in Jul 2024

10/10 Excellent

JOHN

Stayed 1 night in Jul 2024

10/10 Excellent

Chi Kuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024