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Mercure Sydney Rouse Hill

4.0 star property
Hotel in Sydney with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Mercure Sydney Rouse Hill

Exterior
Deluxe Room, 2 Double Beds | Minibar, in-room safe, desk, soundproofing
Exterior
Reception
Miscellaneous

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
Commercial Road & Windsor Road, Rouse Hill, NSW, 2155
  • Rouse Hill Village Centre
    ‪9 min walk‬
  • Norwest Business Park
    ‪6 min drive‬
  • Hawkesbury River
    ‪16 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪39 min drive‬

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Room options

View all photos for Deluxe Room, 2 Double Beds

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Double Beds

  • 344 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Deluxe Suite, 1 King Bed with Sofa bed

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Superior Room, 1 King Bed

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, soundproofing

Superior Room, 2 Double Beds

  • 344 sq ft
  • Sleeps 2
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Sydney

Located in Rouse Hill, Mercure Sydney Rouse Hill is a leisurely stroll from sights such as Rouse Hill Village Centre and Rouse Hill Regional Park. This 4-star hotel has 78 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Rouse Hill Village Centre - 9 min walk - 0.5 miles
  • Norwest Business Park - 6 min drive - 3.9 miles
  • Hillsong Church - 9 min drive - 5.0 miles
  • Norwest Private Hospital - 9 min drive - 5.3 miles
  • Hawkesbury River - 16 min drive - 10.7 miles

Getting around

  • Tallawong Station - 2 min drive
  • Schofields Station - 5 min drive
  • Sydney Airport (SYD) - 55 min drive

Restaurants

  • ‪Oliver Brown - ‬9 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪The Mean Fiddler - ‬3 min walk
  • ‪Grand Lotus Chinese Restaurant - ‬9 min walk
  • ‪Thai Splendid - ‬8 min walk

About this property

Mercure Sydney Rouse Hill

Hotel in Sydney with a fitness center and a 24-hour front desk
At Mercure Sydney Rouse Hill, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a banquet hall and an ATM.
49-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Minibars, safes, and ironing boards are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: AUD 29 for adults and AUD 29 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Mobile payments, including Apple Pay, Android Pay, or Digital Wallet, are not accepted for payment or pre-authorizations. Guests must present a valid, physical debit or credit card at check-in with a matching photo ID.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100 per accommodation, per stay
  • A damage deposit of AUD 100 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 29 for adults and AUD 29 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Only chip-and-PIN credit cards are accepted for onsite payments.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Sydney Rouse Hill Hotel
Mercure Sydney Rouse Hill Rouse Hill
Mercure Sydney Rouse Hill Hotel Rouse Hill

Frequently asked questions

Is a free cancellation option available at Mercure Sydney Rouse Hill?

Mercure Sydney Rouse Hill offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Mercure Sydney Rouse Hill?

As of May 23, 2025, prices found for a 1-night stay for 2 adults at Mercure Sydney Rouse Hill on Jun 15, 2025 start from $119.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Mercure Sydney Rouse Hill?

This hotel is situated in Rouse Hill within a short 10-minute walk of Rouse Hill Village Centre and also 12 minutes on foot from Rouse Hill Regional Park. You'll also find Bella Vista Farm and Rouse Hill House & Farm within a short drive.

Is parking available on site at Mercure Sydney Rouse Hill?

Yes, self parking is offered for free at the hotel.

Does Mercure Sydney Rouse Hill feature a casino at the property?

No, Mercure Sydney Rouse Hill doesn't have a casino.

Is there an indoor pool at Mercure Sydney Rouse Hill?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Mercure Sydney Rouse Hill?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Mercure Sydney Rouse Hill?

No, this hotel doesn't have a spa tub.

Does Mercure Sydney Rouse Hill have a restaurant that serves breakfast?

Yes, Mercure Sydney Rouse Hill serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Mercure Sydney Rouse Hill allow pets to stay for free?

No, pets aren't allowed at Mercure Sydney Rouse Hill though service animals are welcome.

Does Mercure Sydney Rouse Hill have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Mercure Sydney Rouse Hill?

The closest major airport to Mercure Sydney Rouse Hill is Sydney Airport (SYD), which is about 22.2 mi away.

Are there rooms with balconies at Mercure Sydney Rouse Hill?

No, you won't find guestrooms with balconies at Mercure Sydney Rouse Hill.

Mercure Sydney Rouse Hill Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 248 out of 380 reviews
Rating 8 - Good. 93 out of 380 reviews
Rating 6 - Okay. 22 out of 380 reviews
Rating 4 - Poor. 6 out of 380 reviews
Rating 2 - Terrible. 11 out of 380 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Was a good time there
Stayed 1 night in Feb 2025

8/10 Good

Chris

Traveled with partner
It was very close to the family function he’d next door. Very clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything is modern

Stayed 1 night in Feb 2025

10/10 Excellent

michael

Liked: Amenities
Awesome
Stayed 2 nights in Jan 2025

6/10 Okay

Samantha

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Brittany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice place to stay and the staff were lovely!! Great food options available
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, very nice stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Ray

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is situated next to a large hotel complex which offers great food and drink options. I will stay there again if the need arises.
Stayed 2 nights in Jan 2025

2/10 Terrible

Diana

Stayed 2 nights in Jan 2025

10/10 Excellent

Kim

Stayed 1 night in Jan 2025

10/10 Excellent

Dianne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, 10 min walking to the train.
Stayed 2 nights in Jan 2025

10/10 Excellent

Margaret, West Palm Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas deliveries

Excellent and quiet accommodation. Definitely recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, thanks.
Stayed 3 nights in Dec 2024

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Sydney for a funeral & the wake was at The Fiddler, so very convenient to be able to walk next door to the Mercure
Stayed 1 night in Dec 2024

8/10 Good

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Genevieve

Liked: Property conditions & facilities
Good
Stayed 4 nights in Nov 2024

2/10 Terrible

chloe

Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy floors hadn’t even been vacuumed @ bed sheets were dirty disgusting I took photoa
Stayed 1 night in Nov 2024

10/10 Excellent

Liz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet, clean room and all the amenities were fine.
Stayed 1 night in Nov 2024

6/10 Okay

Edwina

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Rudeness is never acceptable!

Appalling check in. Staff member was rude and officious towards my husband when he tried to check in on my behalf. Staff member ignored my husband's request not to ring me during a conference I was attending. If her actions are in line with hotel policy, then policy or at least its implementation, needs to be reviewed. Unfortunately this incident coloured our view of our two day stay.
Stayed 2 nights in Nov 2024

6/10 Okay

Cornelius

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Namrah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean place, easy car park and very convenient spot ..
Stayed 5 nights in Sep 2024

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pub next door. Great. Parking a little challenging but all good
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 1 night in Oct 2024