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Crowne Plaza Kunshan by IHG

Property class: 5 and above

Choose dates to view prices

Photo gallery for Crowne Plaza Kunshan by IHG

A spacious lobby with a high ceiling, a central seating area, and large windows offering views of the outdoors.
A modern restaurant with a high ceiling, tiered seating, and a central bar area.
A traditional Chinese building with a reflection in the water, featuring a stone staircase leading to the entrance.
A modern indoor swimming pool with a glass ceiling, wooden deck, and lounge chairs.
A modern bathroom with a dual sink vanity, a large mirror, and a glass-enclosed shower area.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
No 699 Zizhu Road, Yushan Town, Kunshan, Suzhou, Jiangsu, 215300
  • Place, Tinglin Park
    ‪4 min drive‬
  • Place, Wanda Plaza Kunshan
    ‪6 min drive‬
  • Place, Yongxin Square
    ‪9 min drive‬
  • Airport, Shanghai (SHA-Hongqiao Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Club Lounge Access, City View

A modern hotel room with a large bed, a desk, a chair, and a view of a cityscape through the window.

Standard Room, 1 King Bed, Club Lounge Access, City View

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a chair, and a view of a cityscape through the window.

Standard Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a view of a cityscape through the window.

Standard Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Club Lounge Access

A modern bathroom with a glass shower enclosure, a large mirror, and a bathtub with rose petals.

Suite, 1 Bedroom, Club Lounge Access

  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

A hotel room with two beds, a desk, a chair, and a view of the city.

Standard Room

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Room (Upgraded)

Room

Standard Room (Upgraded)

  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free wired internet

View all photos for Standard Room, 2 Twin Beds, Accessible

A hotel room with two beds, a desk, a chair, a lamp, and a view of a cityscape.

Standard Room, 2 Twin Beds, Accessible

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a lamp, and a view of a cityscape.

Standard Room, 2 Twin Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom (Dining Area)

A modern bathroom with a large bathtub, a vanity with a mirror, and a glass shower enclosure.

Suite, 1 Bedroom (Dining Area)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible

A modern hotel room with a large bed, a desk, a chair, and a view of a cityscape through the window.

Standard Room, 1 King Bed, Accessible

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Twin Beds, City View (High Floor)

A hotel room with two beds, a desk, a chair, a lamp, and a view of a cityscape.

Standard Room, 2 Twin Beds, City View (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access, City View (Lounge Access)

A hotel room with two beds, a desk, a chair, a lamp, and a view of a cityscape.

Standard Room, 2 Twin Beds, Club Lounge Access, City View (Lounge Access)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

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About the neighborhood

Suzhou

Crowne Plaza Kunshan by IHG places you within a few miles (5 km) of Tinglin Park and Wanda Plaza Kunshan. This 312-room, 5-star hotel has an indoor pool along with free in-room WiFi and free self parking. It's centrally located in Suzhou, connected to a shopping center,6.8 mi (10.9 km) from Yongxin Square, and also 7 mi (11.2 km) from Kunshan Forest Park.

What's nearby

  • Tinglin Park - 4 min drive - 2.3 miles
  • Wanda Plaza Kunshan - 6 min drive - 3.6 miles
  • Yongxin Square - 9 min drive - 5.5 miles
  • Kunshan Forest Park - 13 min drive - 8.6 miles
  • Yangcheng Lake - 15 min drive - 9.6 miles

Getting around

  • Yangshan South Station - 23 min drive
  • Suzhou North Station - 33 min drive
  • Hongqiao International Airport (SHA) - 65 min drive

Restaurants

  • ‪鄉親鵝肉城 - ‬4 min drive
  • ‪奥灶馆 | Ao Zao Guan - ‬3 min drive
  • ‪KFC 肯德基 - ‬2 min drive
  • ‪昆山景港花園酒店 - ‬4 min drive
  • ‪Ciao Bar - ‬3 min drive

About this property

Crowne Plaza Kunshan by IHG

At Crowne Plaza Kunshan by IHG, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this luxury hotel include meeting rooms, a business center, and wedding services.
Guests can expect 43-inch TVs with cable channels and pay movies, along with free WiFi and wired Internet. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Minibars, electric kettles, and laptop-compatible safes are also standard.
Recreational amenities at the hotel include an indoor pool and a health club.

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Courtyard by Marriott Kunshan
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  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: CNY 138 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • 彩丰楼
  • 飨食汇

Things to do

  • Billiards/pool table
  • Health club
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

More

  • 21 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for CNY 280.0 per night
  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 138 per person
  • Rollaway bed fee: CNY 280.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Crowne Plaza Kunshan Hotel
Crowne Plaza Kunshan
Crowne Plaza Kunshan by IHG Hotel
Crowne Plaza Kunshan an IHG Hotel
Crowne Plaza Kunshan by IHG Suzhou
Crowne Plaza Kunshan by IHG Hotel Suzhou

Frequently asked questions

Are free cancellation options available at Crowne Plaza Kunshan by IHG?

Crowne Plaza Kunshan by IHG provides free cancellation on certain room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Kunshan by IHG?

As of Oct 8, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Kunshan by IHG on Oct 13, 2026 start from $78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Crowne Plaza Kunshan by IHG?

This hotel is located in Suzhou, close to Tinglin Park, Wanda Plaza Kunshan, and Yongxin Square. You'll also find Kunshan Forest Park nearby.

Will I be able to park at Crowne Plaza Kunshan by IHG?

Yes, self parking is offered for free at the hotel. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Crowne Plaza Kunshan by IHG have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, 2 restaurants, and a bar/lounge at this hotel.

Does Crowne Plaza Kunshan by IHG feature a casino at the property?

No, Crowne Plaza Kunshan by IHG doesn't have a casino.

Is there an indoor pool at Crowne Plaza Kunshan by IHG?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Crowne Plaza Kunshan by IHG?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an indoor pool, and a bar/lounge.

Are there hot tubs at Crowne Plaza Kunshan by IHG?

No, this hotel doesn't have a spa tub.

Does Crowne Plaza Kunshan by IHG have a restaurant with a breakfast menu?

Yes, Crowne Plaza Kunshan by IHG has 2 restaurants, and serves buffet breakfast for a surcharge.

Does Crowne Plaza Kunshan by IHG allow pets to stay free of charge?

No, pets aren't allowed at Crowne Plaza Kunshan by IHG.

Are there connecting rooms at Crowne Plaza Kunshan by IHG?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Crowne Plaza Kunshan by IHG?

The closest major airport to Crowne Plaza Kunshan by IHG is Hongqiao International Airport (SHA), which is about 26.4 mi away.

Can I book a room with a balcony at Crowne Plaza Kunshan by IHG?

No, there aren't any guestrooms at Crowne Plaza Kunshan by IHG that offer a balcony.

Does Crowne Plaza Kunshan by IHG have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Crowne Plaza Kunshan by IHG.

Crowne Plaza Kunshan by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 43 out of 76 reviews
Rating 8 - Good. 24 out of 76 reviews
Rating 6 - Okay. 4 out of 76 reviews
Rating 4 - Poor. 2 out of 76 reviews
Rating 2 - Terrible. 3 out of 76 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect. Always a good stay
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel and will back again
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Mostly above standard level
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
由于被中国国企接盘了运营，已经完全没有了皇冠品牌的各方面舒适度，基本属于国内三星级水平。
Stayed 1 night in Mar 2026
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
房間很大，但是整體影響CROWN PLAZA的評價： 1.訂的是三人房，備品都只有2人，還要自己打電話要求。 2.早餐環境髒亂不堪，桌面、地面都是食物，吵雜凌亂、無人帶位，還有人一直打包，服務員勤快度不夠，未勤於清潔打掃、管理，實在不像四星以上飯店。 3.然後線上已付房費，退房未與我確認，直接重複刷卡，直到我自己發現客訴。 整體超級差評，壞了Crown plaza名聲。
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
客房很乾淨，服務態度很棒。
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
打理房間清潔的女士服務態度非常好.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推薦的酒店

酒店服務很好, 員工很有禮貌很幫忙.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務人員有禮貌

整體都是滿分
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort
非常有水准的酒店
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
硬體跟服務都很好，旁邊就是商場，非常方便
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常推薦，吃東西方便，買東西也方便，隔壁就是大商場
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
旁邊就是商場。 非常方便。 服務及房間整潔都很好
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
주변 상권은 좋으나 저녁시간대 음악 소리 등 약간 시끄럽다. 수압이 너무 낮아 샤워기 사용이 거의 불가능 했다. 호텔 수영장 이용했는데, 아이들이 너무 많아 어린이 물놀이 풀장 같았다. 조식은 종류가 많았고, 맛과 서비스도 괜찮은 편이었다. 다른 지역 크라운 호텔에 비해 수준이 약간 부족한 느낌을 받았다.
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
前台人手好像稍嫌不足, 等得比較久. 進房後發現還有清潔人員在清掃.
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

大致上都很棒

房間很大，隔音不錯，可惜浴缸有點髒，房間有股說不上來的味道(不知道是不是空調太久沒清潔還是霉味) 酒店位置很好，服務人員態度親切，只住了一晚有點可惜！
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice for a business stay.

Can't complain.
Stayed 11 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

行政房服务很不错

行政房很不错，行政楼层有自助餐，happy hour有免费酒水和点心
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

立地条件最高

ショッピングモールに隣接しているのでとても便利
Stayed 2 nights in Oct 2018
Verified review

6/10 Okay

立地良し

ホテルのレストランの立地が良いために何度も仕事で使いました。サービスも設備もどんどん悪くなる一方で残念
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good stay experience.

Room is clean and bed is comfortable. Hotel location is close to a shopping mall. Breakfast is inclusive of a variety of food choice. The check-in reception personnel was not well trained to elaborate related services, room rate and credit card pre-charge. The temp control in the room does not really work, no heater function. Overall It's a good choice staying in Kunshan compare with other hotels.
Stayed 4 nights in Dec 2018
Verified review

10/10 Excellent

Bra hotell för en affärsresa
Stayed 1 night in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Great place and good mall attached!

The hotel is very nice with a great breakfast option if you need to fill up before your day. The hotel is also attached to a high end mall with several food options on the bottom floor and top floor (and a Dairy Queen!) We did have trouble getting 4 towels for our family of four. We asked for 2 extra towels, which were promptly delivered. However, next time the cleaning service came through they only left 2 towels again. Besides this very small detail, everything else was very good!
Stayed 3 nights in Oct 2018