Grand Inna Tunjungan Hotel Surabaya

4.0 star property
Hotel with a full-service spa, a short walk to Tunjungan Plaza

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Photo gallery for Grand Inna Tunjungan Hotel Surabaya

Outdoor pool
Outdoor banquet area
Meeting facility
Daily buffet breakfast (IDR 145000 per person)
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Hot Tub
  • Pool
  • Gym

Explore the area

View in a map
Jl. Gubernur Suryo 1-3, Surabaya, East Java, 60271
  • Place, Tunjungan Plaza
    ‪3 min walk‬
  • Place, Surabaya Plaza Shopping Mall
    ‪9 min walk‬
  • Place, Grand City Surabaya
    ‪12 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪22 min drive‬

Room options

Superior Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed

Suite Room

  • 581 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Surabaya

Located in Surabaya Center, Grand Inna Tunjungan Hotel Surabaya is next to Grahadi and Joko Dolog Statue. This 120-room, 4-star hotel has a restaurant, a full-service spa, and an outdoor pool.

What's nearby

  • Tunjungan Plaza - 3 min walk - 0.2 miles
  • Surabaya Plaza Shopping Mall - 9 min walk - 0.5 miles
  • Grand City Surabaya - 12 min walk - 0.7 miles
  • Surabaya Zoo - 5 min drive - 2.8 miles
  • Airlangga University - 6 min drive - 3.7 miles

Getting around

  • Surabaya Gubeng Station - 3 min drive
  • Margorejo Station - 6 min drive
  • Surabaya (SUB-Juanda) - 36 min drive

Restaurants

  • ‪Klepon Porong & Tahu Kriuk "Raja Rasa - ‬2 min walk
  • ‪Burger Kobong - ‬2 min walk
  • ‪Atoz Cafe - ‬2 min walk
  • ‪Long's Seafood - ‬1 min walk
  • ‪es kacang hijau HAWAI - ‬2 min walk

About this property

Grand Inna Tunjungan Hotel Surabaya

Hotel with a full-service spa, a short walk to Tunjungan Plaza
Grand Inna Tunjungan Hotel Surabaya features a full-service spa, an outdoor pool, and a gym. You can take advantage of onsite parking for a fee, along with a shuttle from the hotel to the airport (available 24 hours) for IDR 200000 per vehicle. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this spa hotel include free WiFi in public areas, a hot tub, and meeting rooms.
LCD TVs come with cable channels. Bathrooms offer free toiletries and bidets, and beds are dressed in premium bedding. Other standard amenities include refrigerators, minibars, and coffee makers.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Self parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 145,000 for adults and IDR 72,500 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Coffee Terrace Simpang
  • Palapa Coffee Shop
  • Pojok Simpang

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms

Outdoors

  • Barbecue grill

Full-service spa

  • Body scrubs
  • Facials
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 17

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 13 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for IDR 425000 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 145000 for adults and IDR 72500 for children
  • Airport shuttle fee: IDR 200000 per vehicle (maximum occupancy 6)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 425000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 17
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Inna Simpang
Inna Simpang Hotel
Inna Simpang Hotel Surabaya
Inna Simpang Surabaya
Grand Inna Tunjungan Hotel Surabaya
Grand Inna Tunjungan Hotel
Grand Inna Tunjungan Surabaya
Grand Inna Tunjungan Hotel
Grand Inna Tunjungan Surabaya
Grand Inna Tunjungan Hotel Surabaya

Frequently asked questions

Is a free cancellation option available at Grand Inna Tunjungan Hotel Surabaya?

Grand Inna Tunjungan Hotel Surabaya provides free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

What is there to do close to Grand Inna Tunjungan Hotel Surabaya?

This hotel is situated in Surabaya Center, just steps from Tunjungan Plaza and Grahadi, and within a short walk of Surabaya Plaza Shopping Mall. You'll also find Grand City Surabaya and Submarine Monument less than a mile away.

Is parking available on site at Grand Inna Tunjungan Hotel Surabaya?

Yes, parking is offered for IDR 0 per day.

Is there a spa at Grand Inna Tunjungan Hotel Surabaya?

There is a full-service spa available for guests to enjoy and services include reflexology, massages, and body treatments.

Does Grand Inna Tunjungan Hotel Surabaya include a casino?

No, Grand Inna Tunjungan Hotel Surabaya doesn't have a casino.

Is there an indoor pool at Grand Inna Tunjungan Hotel Surabaya?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What do couples enjoy most about Grand Inna Tunjungan Hotel Surabaya?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Grand Inna Tunjungan Hotel Surabaya?

Yes, this hotel has a spa tub.

Does Grand Inna Tunjungan Hotel Surabaya have a restaurant that serves breakfast?

Yes, Grand Inna Tunjungan Hotel Surabaya serves buffet breakfast for a surcharge each morning at Palapa Coffee Shop.

Does Grand Inna Tunjungan Hotel Surabaya allow pets to stay free of charge?

No, pets aren't allowed at Grand Inna Tunjungan Hotel Surabaya.

Does Grand Inna Tunjungan Hotel Surabaya have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Grand Inna Tunjungan Hotel Surabaya?

The closest major airport to Grand Inna Tunjungan Hotel Surabaya is Surabaya (SUB-Juanda), which is 11.4 mi away (36 minutes by car).

Can I book a room with a balcony at Grand Inna Tunjungan Hotel Surabaya?

No, there aren't any guestrooms with balconies at Grand Inna Tunjungan Hotel Surabaya.

Does Grand Inna Tunjungan Hotel Surabaya host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Grand Inna Tunjungan Hotel Surabaya.

Grand Inna Tunjungan Hotel Surabaya Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1 out of 19 reviews
Rating 8 - Good. 13 out of 19 reviews
Rating 6 - Okay. 3 out of 19 reviews
Rating 4 - Poor. 2 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Joshua

Liked: Staff & service
Disliked: Property conditions & facilities
Was fine for the price, but the room had a mold smell, and the carpet was covered in stains. Was clean though and the bed was clean and super comfortable. Staff were very nice. Area around is okay, mall is nice, but not much around besides that.
Stayed 2 nights in Jan 2025

8/10 Good

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room clean and new. near to the biggest shopping center in Surabaya.
Stayed 1 night in Jun 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Travelbug, USA

Liked: Cleanliness, room comfort

Very ordinary hotel but clean and inexpensive

The dining facilities are very poor with any western style food served cold (even things that are supposed to be hot!) Breakfast buffet extremely limited and on one occasion the "mixed fruit" was only watermelon. Staff are pleasant but not at all knowledgeable about tours or anything else one might enquire about. They speak very little English.

8/10 Good

Yunarto, Surabaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Its excellent hotel n i prefer to stay.

i feel really comfort with the neighbourhood, cause the hotel is located near the biggest plaza in the city. It's also nice to stay in the room, like my own room in my house.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルに着いたのは 0時30分ごろでした。対応はしっかりしていました
Stayed 1 night in Jul 2019

8/10 Good

GUY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bien pour un hôtel urbain

hôtel bien situé pour le shopping ( jumbangan ) .le hall et le restaurant sont très jolis . la chambre étaient grande .( décoration pas très récente ). la wifi dans cette chambre une catastrophe
Stayed 5 nights in May 2017

8/10 Good

Maria, O hotel está bem localizado.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel antigo com bonito Hall de recepção

Tranquila.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rangga, Bandung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Lokasi Strategis Pusat Kota Surabaya

Kesan saya menginap di hotel ini sangat berkesan. Lokasinya dipusat kota surabaya dan dekat dengan Tunjungan Plaza. Stafnya ramah dan sangat membantu keperluan saya selama di hotel. Keren deh servicenya. kamarnya luas dan nyaman. Recommended banget kalau surabaya nginep di Inna Simpang.

8/10 Good

Didi, Samarinda

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel dengan lokasi strategis di dekat Tunjungan Plaza

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schoon, centrale ligging

Schoon hotel, centrale ligging, restaurant en bar aanwezig.

6/10 Okay

MAKOTO

Disliked: Cleanliness

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

...

Menyenangkan

10/10 Excellent

Heryawan, Kotabaru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mantap

Lokasi strategis '... ....... .......

8/10 Good

Widodo, Sidoarjo

Liked: Staff & service, property conditions & facilities, room comfort

honey moon 2

Benar-benar mengesankan...

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒的飯店

離市中心很近 出差生活機能很方便 價格比OK

6/10 Okay

Jerome, Paris

Disliked: Cleanliness, staff & service, property conditions & facilities

Une nuit, c'est bien.

Hotel de passage, correct mais sans plus, bine pour une nuit de transit à Surabaya. Accueil impersonnel, chambre datée et salle de bain humide. le petit déjeuner buffet est correct mais sans grande valeur ajoutée. Proche de la gare (avons fait le chemin à pied) mais la ville est un amas d'artères géantes... Attention, peu de choses autour pour dîner : soit des warongs peu engageants, soit un food court dans le mall en face - fermé à 21h00 quand nous sommes arrivés.