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"Great customer service "

"The staff were very friendly. I think they must have had a horse event going on. The main downstairs room smelled like a horse barn. We didn’t spend much time in the Casio area. The smoking was too overwhelming. I did like that they had a lot to offer. They had a great variety of restaurants to include ice cream and Starbucks. I wish the Mexican restaurant was open on Tuesdays. We really wanted to eat there for dinner. We were disappointed they are closed on mondays and Tuesdays. Our room was clean but they only left us with one towel and there was 2 of us staying in the room. I didn’t get to see the pool. They close at 6 pm every day. I don’t know why they close so early. Also the spa was closed for renovations. I was really hoping to get a pedicure while we were there. "