4/10 Poor
Morag
Aug 1, 2025
My first experience upon walking in the door was Katy - GM who definitely let it be known that she hated her job without saying "I hate my job". Critical, rude, and talking down to me is NOT a way to give me a great first impression. She barked commands at me and ridiculed me infront of other customers for not knowing my license plate. News flash - my state changed their plates and assigned it to me 3 weeks ago. I'm more than sure there were no other vehicles from my state in your Missouri parking lot. Being told I needed to walk outside in the 103° heat index was ridiculous. The room was 78° when we entered - horribly stuffy. I did not feel like I could call the front desk for anything after being treated so badly when I checked in. Breakfast was lukewarm - not up to temp. Just kind of blah...
Morag
Stayed 1 night in Jul 2025