4/10 Poor
Greg
Traveled with pets
Nov 20, 2025
The room was nice and clean but the rate i paid orbitz didn't include the additional $100.00 the required deposit for a pet fee. $50.00 refundable and $50.00 non refundable. My bank detected fraud because of more than one charge being placed on my account over a short span of time causing my account to be locked. So before I could check in with the confirmation from orbitz, I had to contact my bank from the parking lot of the hotel to unlock my card so the hotel could put a $50 non refundable charge and another $50 refundable charge on my account. While they said they were pet friendly there was no place to indicate a pet on orbitz when making the initial reservation to prevent all the additional attempts at charging my card and triggering my account to be locked by my bank. I'm happy my bank is vigilant about fraud but it was an inconvenience I didn't need at the end of a long day.
Greg
Stayed 1 night in Nov 2025



















