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Tunnel Urban Retreat

4.0 star property
VIP Access

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Photo gallery for Tunnel Urban Retreat

Outdoor pool, sun loungers
Property video
Restaurant
Interior entrance
Sundeck

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Street 82, Siem Reap, Siem Reap Province, 171202
  • Place, Pub Street
    ‪10 min walk‬
  • Place, Old Market Area
    ‪10 min walk‬
  • Place, Angkor Night Market
    ‪10 min walk‬
  • Airport, Siem Reap Angkor Intl. Airport (SAI)
    ‪79 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Double Room with Garden View

A modern bathroom with a shower, a toilet, a black cabinet, and a television mounted on the wall.

Double Room with Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

A modern hotel room with a large window, a flat-screen TV, a walk-in closet, and a bathroom with a glass door.

Family Room

  • Garden view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds OR 2 King Beds
  • Free WiFi

View all photos for Three-Bedroom Villa

A modern hotel room with a glass coffee table, a bed with a heart-shaped pillow, and a unique circular wall design.

Three-Bedroom Villa

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 538 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds
  • Free WiFi

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About the neighborhood

Siem Reap

Tunnel Urban Retreat places you within a 15-minute stroll of popular sights such as Old Market Area and Pub Street. This 19-room, 4-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Pub Street - 10 min walk - 0.6 miles
  • Old Market Area - 10 min walk - 0.6 miles
  • Angkor Night Market - 10 min walk - 0.6 miles
  • Siem Reap Art Center Night Market - 14 min walk - 0.8 miles
  • Siem Reap Royal Residence - 4 min drive - 1.2 miles

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 59 min drive

Restaurants

  • ‪Angkor Hand-Pulled Noodles & Dumplings - ‬7 min walk
  • ‪Temple Design Restaurant - ‬5 min walk
  • ‪Tuk Tuk Restrant - ‬6 min walk
  • ‪Cambodian Muslim Restaurant - ‬4 min walk
  • ‪Wat Else Cafe - ‬5 min walk

About this property

Tunnel Urban Retreat

Renovated in 2024, Tunnel Urban Retreat offers an outdoor pool, free WiFi in public areas, and meeting rooms. There's free parking, and an airport shuttle (available 24 hours) for USD 30 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include coffee/tea in a common area, a meeting room, and a terrace.
Guests can expect free WiFi and 40-inch LCD TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Sitting areas, coffee makers, and safes are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

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  • Parking included
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$25 nightly
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: USD 6 for adults and USD 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle storage
  • Bicycle tours
  • Books
  • Cooking classes
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Tile flooring in public areas
  • Tile flooring in room

More

  • 1 floor
  • 4 buildings
  • Built in 2015
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Renovated entire property - June 2024
  • Rooftop garden
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 6:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 6 for adults and USD 6 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 30 (one-way), (up to 18 years old)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay.
  • Onsite safety features include a fire extinguisher, a first aid kit, and outdoor lighting.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tunnel Urban Retreat Hotel
Tunnel Urban Retreat Siem Reap
Tunnel Urban Retreat Hotel Siem Reap

Frequently asked questions

Is a free cancellation option available at Tunnel Urban Retreat?

Tunnel Urban Retreat offers free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Tunnel Urban Retreat?

As of Jul 10, 2026, prices found for a 1-night stay for 2 adults at Tunnel Urban Retreat on Jul 21, 2026 start from $26, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Tunnel Urban Retreat?

This hotel is located in Siem Reap, a short 9-minute walk from Angkor Night Market and also 10 minutes on foot from Old Market Area. You'll also find Angkor Wat and Pub Street within a short drive.

Is there parking available at Tunnel Urban Retreat?

Yes, secured self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Is there a spa at Tunnel Urban Retreat?

Romduol Spa is the hotel's spa and services include Swedish massages, hot stone massages, aromatherapy, and body wraps.

Does Tunnel Urban Retreat feature a casino at the property?

No, Tunnel Urban Retreat doesn't have a casino.

Will I find an indoor pool at Tunnel Urban Retreat?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Tunnel Urban Retreat good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and proposal/romance packages.

Are there hot tubs at Tunnel Urban Retreat?

No, there isn't a spa tub at this hotel.

Does Tunnel Urban Retreat have a restaurant that serves breakfast?

Yes, Tunnel Urban Retreat serves continental breakfast each morning for a surcharge from its restaurant.

Will Tunnel Urban Retreat allow pets to stay for free?

Yes, cats and dogs stay free at Tunnel Urban Retreat and the property also provides food and water bowls.

Are there connecting rooms at Tunnel Urban Retreat?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from Tunnel Urban Retreat?

The closest major airport to Tunnel Urban Retreat is Siem Reap Angkor Intl. Airport (SAI), which is 29.4 mi away (59 minutes by car).

Are there rooms with balconies at Tunnel Urban Retreat?

No, there aren't any guestrooms at Tunnel Urban Retreat that offer a balcony.

Tunnel Urban Retreat Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 16 out of 19 reviews
Rating 8 - Good. 2 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 0 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. All staff very friendly, very clean and nice room. Vety affordable. Would highly recommend. Loved my stay here and would book again
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place. Quiet, peaceful & staff are just so friendly & helpful. Close to places to eat etc
Stayed 1 night in Jan 2025
Verified

6/10 Okay

ian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Out of town residence so quiet and peaceful ..
Stayed 7 nights in Nov 2025
Verified

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience, good food, friendly and nice staff. Very accomodating
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Claude

Liked: Cleanliness, amenities, property conditions & facilities
Staff was fabulous. So polite helpful always smiling
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Tunnel Urban Retreat. The staff were amazing, friendly and helpful. We had a group of 6 people in the 3 bedroom suite and it was perfect for our group with quiet rooms. The pool was excellent, an oasis in the middle of the city. Walking distance to the night market, old market, great food. I would recommend this to anyone coming to Siem Reap.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay in this lovely oasis. Very friendly, helpful staff. The pool is very accommodating and we had a great fun time. Nice uniquely designed room as its name, Tunnel. Highly recommend and can't wait to come back some days
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so gracious and helpful. Lived the different design of the rooms and the pool
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Claude

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed here several times. Quiet street. Staff is fantastic. Will be back and stay again. Value in property
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Lilly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique room design, compact room, environment-friendly. Pool is very inviting
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Hudson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had fantastic stay at this newly reopened, Tunnel. The room is uniquely designed in responding to environmental consciousness. Lovely pool overgrown by tropical garden. Can't describe enough about the staff, they are young but very engaging and helpful.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay in cozy, uniquely designed room at Tunnel. The location is quiet and atmosphere is relaxing. Staff bring big advantage with caring, friendly service. Pool is very inviting. Hotel offer free evening drop-off service to town which is very helpful and thoughtful. Highly recommend this little Tunnel
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leider hatten wir 2 Tage an denen das Zimmer nicht gereinigt wurde. Nach unserer Beschwerde am 2. Tag ist es dann aber noch gemacht worden
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Soline

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

scott

Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Caroline

Stayed 3 nights in Feb 2025
Verified

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024